Sagawa Express Co., Ltd. Hachinohe Sales Office - Hachinohe
2.7/5
★
に基づく 8 レビュー
Contact Sagawa Express Co., Ltd. Hachinohe Sales Office
住所 : | Hamanayachi-76-431 Kawaragi, Hachinohe, Aomori 039-1161, Japan |
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電話 : | 📞 +87 | ||||||||||||||
Postal code : | 039-1161 | ||||||||||||||
Webサイト : | http://www.sagawa-exp.co.jp/ | ||||||||||||||
Opening hours : |
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カテゴリ: |
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ken bou on Google
★ ★ ★ ★ ★ 午前中の指定で頼んだ荷物、待てど来ずで11時50頃に「約束の時間迄に間に合わない為13時過ぎの配送になります。」との電話。
とりあえず、時間に余裕があった為確かに13時頃に受け取りましたが、嫌な気分になったのは後で気がついた佐川急便からのメール。
「11:53にお荷物をお届けにまいりましたが、ご不在でしたのでお知らせします。」とのメール。
あれ?そちらの都合で待たされたあげく、電話で会話したのに不在扱いですか?
そもそも、間に合わなければも少し早く連絡も入れる事も可能ですよね?
お荷物問い合わせサービスで荷物の追跡もこちらでも確認できてます。決して無理な時間で八戸に荷物が到着してる訳ではないはずです。
暑い中ドライバーさんも大変なのもわかります。システム上の理由で不在扱いなのかもしれません。
ただ何か自分たちの言い訳の為の理由で、不在扱いにされたユーザーの扱いは今の佐川急便の一般の顧客に対する気持ちが「不在扱い」なんだと思います。
I asked for the baggage I ordered in the morning, and at 11:50 without waiting, I said, "It will be delivered after 13:00 because it is not in time for the promised time."
For the time being, I certainly received it around 13:00 because I had time to spare, but the one that made me feel uncomfortable was an email from Sagawa Express that I later realized.
"We have delivered your parcel at 11:53, but we are absent, so let us know."
that? Have you been kept waiting because of that reason, but are you out of the conversation on the phone?
In the first place, if you can't make it in time, you can get in touch with us a little faster, right?
You can also check your luggage tracking here with the luggage inquiry service. It should not be that the luggage has arrived at Hachinohe in an unreasonable time.
You can see that the driver is hard in the hot weather. It may be out of order for system reasons.
However, I think that Sagawa Express's current feeling towards general customers is "absent" for the treatment of users who have been absent for some reason for their own excuse.
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どんすけったぶー on Google
★ ★ ★ ★ ★ チャイムが鳴った後すぐインターホンで返事して佐川ですと言われ、10秒もたつ前に玄関開けたがトラックに乗り込むところ。呼び止めたら、目も合わせずボソボソとタメ口で片手で逃げるように配達物を渡していく、いつものあのおっさん。あげくの果て、今回は午前中指定が12時前に電話で荷物紛失したから午後にしてだと。時間、日時ズレはこのご時世仕方ないにしても配達員の態度よ。引っ越す前の地区の配達員はさわやかでいいおっちゃんでしたが。配達業者指定できるなら絶対ここにはしない
Immediately after the chime rang, I answered with an intercom and was told that it was Sagawa, and I opened the entrance 10 seconds ago, but I was about to get into the truck. When I stopped him, he handed over the delivery so that he could escape with one hand with a sloppy mouth without looking at him. After all, this time it was in the afternoon because I lost my luggage on the phone before 12:00 in the morning. The time and date shifts are the attitude of the delivery staff, even if it can't be helped at this time. Before I moved, the deliveryman in the area was a refreshing and nice old man. If you can specify a delivery company, never here
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sat tt on Google
★ ★ ★ ★ ★ 時間指定サービスの意味ありますか?
忙しいのはわかるけど、時間指定外に届けに来られると困ります。子供がお昼寝してるときや、20時就寝なのに8時以降に来られると迷惑です。
できないならそんなサービス廃止したほういいんじゃないですか?もちろん、配送元の会社にもクレームは入れました。事情があるので時間指定してるので、仕事なんだからちゃんとしてくださいよ。
Does the timed service mean anything?
I know I'm busy, but I'm in trouble if I can deliver it outside the specified time. It's annoying when a child is taking a nap or when he goes to bed at 20:00 but comes after 8 o'clock.
If you can't, why not abolish such a service? Of course, I also made a complaint to the shipping company. Because of the circumstances, I have specified the time, so please do it properly because it is a job.
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Saya futa on Google
★ ★ ★ ★ ★ 再配達を依頼して、行けたら行きますってどういうことだろう。不在連絡票には18時までの依頼なら対応なこともハッキリ書いてあるのに。17時半に連絡したのに…どうしたんだろう。何か理由があるのであれば、教えて下さればいいのになぁ。どうしても、クロネコヤマトと比較してしまいます。別の地域に住んでたときも、佐川急便は自由だったなぁ。会社、大変ですか?疲弊してて、対応出来ないのではと、あんまりなので、逆に心配になります。
What does it mean to ask for redelivery and go if I can? The absentee contact form clearly states that if the request is made by 18:00, it will be handled. I contacted you at 5:30 pm ... what happened? If there is any reason, I wish I could tell you. By all means, it will be compared with Kuroneko Yamato. Even when I lived in another area, Sagawa Express was free. Is the company hard? I'm so tired that I can't handle it, so I'm worried.
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sun.c on Google
★ ★ ★ ★ ★ 何年か前、仕事関係の荷物を時間指定で‥と思い、東京の会社に連絡したら、発注の関係で(時間指定できない代わりに安く大量に佐川さんで引き受けて下さっているとのこと)時間指定が難しいとのことでした。
受け取る方からは、時間指定ができないとわかりませんでした。
なので、時間指定したのに届かない‥という苦情は、佐川急便さんだけの問題ではないかもしれません。
A few years ago, I thought that I would specify the time for work-related luggage, and when I contacted the company in Tokyo, it was due to the ordering (I heard that Mr. Sagawa took care of a large amount cheaply instead of not being able to specify the time). It was said that it was difficult to specify.
The recipient did not know that the time could not be specified.
Therefore, the complaint that I did not receive it even though I specified the time may not be a problem only for Mr. Sagawa Express.
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minミン on Google
★ ★ ★ ★ ★ 日付指定しているのにも関わらずその日に届かず、配達追跡をすると13時に配達になっており、21時まで待っても荷物は届かず。
再度配達追跡をすると持ち帰りとなっており、次の日に持っていく予定だった物が届かなく、かなり困ります。電話のひとつもないし。
持ち帰り確認後電話をしてみると時間外のため受け付けてないとのこと。意味がわからん。
日付指定の物なのに届かないとは、怒りしかありません。
日付指定の意味とは?
正直仕事としてありえない。本当に迷惑。
星1つも付けたくない。
Even though I specified the date, it did not arrive on that day, and when I tracked the delivery, it was delivered at 13:00, and even if I waited until 21:00, the package did not arrive.
When I track the delivery again, it will be taken home, and I will not receive the item I was planning to bring the next day, which is quite annoying. There is no phone.
When I called after confirming the take-out, it was not accepted because it was overtime. I do not get it it.
It's only anger that it doesn't arrive even though it's a dated item.
What is the meaning of specifying a date?
Honestly it is impossible as a job. Really annoying.
I don't want to add a single star.
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ym4 0006 on Google
★ ★ ★ ★ ★ 配達予定日に待ってたが不在扱いされた。
家のインターフォンすら鳴っていなく、不在通知すら入ってませんでした。
営業時間内に電話しても営業時間外だからと電話が繋がらず。
どんだけ適当なことしてんですか。
以前もこのようなことが何度もありましたが、こういうことが頻繁って仕事としてどうなんでしょう。
I was waiting for the scheduled delivery date, but I was treated as absent.
I didn't even hear the intercom at home, and I didn't even get an out-of-office notification.
Even if I call during business hours, the phone does not connect because it is outside business hours.
How appropriate are you doing?
I've had this kind of thing many times before, but what about it as a job?
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r3dran on Google
★ ★ ★ ★ ★ On the website couldn't input my middle name so they couldn't deliver my package. The package was clearly mine. Had to redo the whole order wasted two weeks. One of the worst services ever.
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