Sagawa Express Co., Ltd. Akita Sales Office - Akita

2.7/5 に基づく 8 レビュー

Contact Sagawa Express Co., Ltd. Akita Sales Office

住所 :

Kokuchooyachi-250 Iijima, Akita, 011-0911, Japan

電話 : 📞 +877
Postal code : 011-0911
Opening hours :
Saturday 8AM–6PM
Sunday 8AM–6PM
Monday 8AM–7PM
Tuesday 8AM–7PM
Wednesday 8AM–7PM
Thursday 8AM–7PM
Friday 8AM–7PM
カテゴリ:

Kokuchooyachi-250 Iijima, Akita, 011-0911, Japan
k
kiritaniharuka on Google

いつも配達してくれるおばさんは時間も守ってくれるし遅くなる時は電話くれるので対応良いんですけどバイトさんが配達になるとピンポンダッシュしてきます。 インターホン押して人が出る前に不在届を置いて居なくなります。 営業所にもクレーム入れましたがその時の対応は良かったです。 クレーム入れた時も言ったんですけど配達を待ってる人の中にはお子様が居たり体の不自由な人も居るので返事をしても多少玄関まで遅くなる人もいます。 荷物多すぎたりで大変なのは分かりますが返事が届いたならもう少し待って頂きたいですね。
The aunt who always delivers is also on time and will call you when it's late, so it's good to respond, but when the part-time job is delivered, it will ping pong dash. You will not be able to leave the absence report before the person comes out by pressing the intercom. I also made a complaint to the sales office, but the response at that time was good. As I said when I made a complaint, some of the people waiting for delivery have children or are physically handicapped, so even if I reply, it will be a little late to the front door. I understand that it is difficult because there is too much luggage, but I would like you to wait a little longer if you receive a reply.
c
cem kkc on Google

曜日指定も時間指定も無視されました。問い合わせのメールも返信は無く、杜撰としか言い様の無い対応でした
Neither the day of the week nor the time was ignored. There was no reply to the inquiry email, and it was a response that could only be described as a selection.
キムチ on Google

いつもは不在票が入っていますがなぜか入っていませんでした。 営業所に電話をし今日中に配達してもらえるとのことでしたが21時を過ぎても来る気配はありません 追跡を見ると営業所で保管中となっています 営業所とドライバーで連絡はちゃんと取り合っているのでしょうか? 最近は女性ドライバーさんになってから届くのも早くなりとても丁寧だなと思ってた矢先のことでとても残念でした。 コロナ禍で忙しいのは重々承知しておりますが不在票くらいは入れて欲しいですし希望日が難しいのであればちゃんと言ってください。
I usually have an absentee vote, but for some reason I didn't. I heard that you can call the sales office and have it delivered by the end of the day, but there is no sign that it will come even after 21:00. Looking at the tracking, it is being stored at the sales office Is the sales office and the driver in good contact with each other? Recently, since I became a female driver, it arrived quickly and I was very disappointed with the fact that I thought it was very polite. I know that I am busy with the corona virus, but I would like you to include an absentee vote, and if the desired date is difficult, please tell me properly.
M
Minoru H on Google

オペレーターにわざわざ電話してお願いしたのに、全然違う対応された。意味わからん。怒りしかわかない。 一言、最悪な対応。 簡単なお願いもまともにできない。
I asked the operator to call me, but the response was completely different. I do not know the meaning. I only get angry. In a word, the worst response. I can't even make a simple request.
シゲ on Google

時間指定しても届かないなら、最初からそのサービスやらなきゃいいのに、そしたら文句も言わないし、なるべく違う運送会社を使ってる店で買うわ
If you don't receive it even if you specify the time, you have to do the service from the beginning, but then I won't complain and I will buy it at a store that uses a different shipping company as much as possible.
N
NAVY BLUE on Google

時間指定しているのに 届かないのはなぜですか? 指定の時間1時間前に Webで送り状NO調べたら 営業所に問い合わせってなってるのは なぜですか? はなから配達する気無いって事ですよね?
Even though I have specified the time Why didn't I get it? 1 hour before the specified time If you look up the invoice NO on the Web I'm inquiring about the sales office why? You mean you don't want to deliver it, right?
雪空 on Google

時間指定で届かず二時間半遅れ。それでも、天候も悪ければ仕方ないと思うが、配達終了時間を時間指定の時間に間に合わせたかのように入力。 信用できない所には荷物は預けられないと思う。
It did not arrive at the specified time and was delayed by two and a half hours. Still, I think it can't be helped if the weather is bad, but enter the delivery end time as if it was in time for the specified time. I don't think you can leave your luggage in a place you can't trust.
小松怜奈 on Google

仕事がかなりいい加減。とにかく客をなめてる。殿様商売もいい加減にしたら?大和を見習って欲しい。本当にネット通販で佐川って出ると萎える。買取サービスを利用する関係でここを使わざるを得ない時があったが、集荷の時間になっても来ない。社内での連絡も全くなってない。廃業するか、ヤマトと統合した方がいいんじゃない??よくこれで社会人って言えるよね。 絶対指定日には来ない。これからは絶対利用しません。いい加減潰れてください。邪魔!佐川潰れろ!!
The work is pretty sloppy. Anyway, I'm licking customers. What if the business of the lord is sloppy? I want you to emulate Yamato. It really withers when Sagawa comes out online. There were times when I had to use this place because I used the purchase service, but it didn't come when it was time to pick up the goods. There is no internal contact at all. Shouldn't it be better to go out of business or integrate with Yamato? ?? You can often say that you are a member of society. It will never come on the designated date. I will never use it from now on. Please crush it. obstacle! Crush Sagawa! !!

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