両国きたむら整形外科

3.5/5 に基づく 8 レビュー

Contact 両国きたむら整形外科

住所 :

Ryogoku, Sumida City, 〒130-0026 Tokyo,Japan

電話 : 📞 +897
Webサイト : http://ryogoku-kitamura-seikei.com/
Opening hours :
Saturday 9:30AM–12:30PM
Sunday Closed
Monday 9:30AM–12:30PM
Tuesday 9:30AM–12:30PM
Wednesday 9:30AM–12:30PM
Thursday 9:30AM–12:30PM
Friday 9:30AM–12:30PM
カテゴリ:
街 : Tokyo

Ryogoku, Sumida City, 〒130-0026 Tokyo,Japan
p
pop k on Google

受付担当の勅使河原という女性の対応が、酷すぎる。 問い合わせの電話をしただけなのに、非常に気分が悪くなる対応をされたので、下記に明記致します。 1.威圧的かつ高圧的な説明 2.難しい用語を早く口で捲し立て、こちらの理解は置いてけぼりなり、患者に寄り添う気持ちが皆無 3.とにかく口調がきつい 4.こちらの質問にも丁寧には答えてくれない 5.最後は受話器を投げるように置かれ、耳が痛い 問い合わせの段階で、このような態度を取られると患者としては、非常に残念な気持ちになります。 何故、あのような対応だったのか?勅使河原さんにお聞きしたいです。
The correspondence of the lady named Teshigawara in charge of the receptionist is too harsh. Even though I just made a phone call, I was made to respond very badly, so I will specify it below. 1. Intense and high-pressure explanation 2. We will immediately make clear of difficult words in the mouth, leave this understanding, and have no feeling of being close to the patient. 3. Anyway, the tone is tight 4. I can not answer this question politely 5. The last was put to throw the handset, my ear hurts It is very disappointing for the patient to take such an attitude at the inquiry stage. Why was that correspondence? I would like to ask Mr. Teshigawara.
A
Akira Shiroma on Google

左半身の神経に異常を感じ、脳外科がある「湘南メディカル記念病院」を探し連絡したが「数日前に担当医が退職しまして、脳外科を閉鎖したばかりです。もしかしたら首の神経のせいかもしれません。整形外科でしたら当病院の近所にあります。」と、この病院を紹介してもらった。 電話で予約し症状を説明したら「無理しない程度になるべく早く来て下さい」と言われ、到着したら大した間も無くレントゲンを撮ってくれて「骨や神経に異常はありません。うちではなく、脳外科の診察を直ぐに受けて下さい。三井記念病院に紹介状を書きます。」と仰って下さって、脳梗塞が見つかった。 その手際の良さと判断の速さは尊敬に値する。 ただし、他の患者さんが指摘している通り、受付の女性にはホスピタリティが感じられず非常に残念としか言いようがない。これは何も一流ホテル並みに接しろと言ってる訳ではない。相手が痛み苦しんでいる患者である以上、幾許かの労わりを持って接するのが医療従事者として最低限あるべき姿ではないか、と思うのである。高圧的な態度など以ての外だ。残念無念の星4個。
I felt an abnormality in the nerve on the left side of my body and contacted the Shonan Medical Memorial Hospital, where there was brain surgery. “A few days ago, my doctor retired and I had just closed my brain surgery. No, if it ’s an orthopedic surgery, it ’s in the neighborhood of our hospital. ” If you make a reservation on the phone and explain the symptoms, you will be told "Please come as soon as possible so that you can't overdo it", and when you arrive you take a radiograph in no time, and "There are no abnormalities in the bones or nerves. I will write a letter of introduction to the Mitsui Memorial Hospital. ”I found a cerebral infarction. The skill and speed of judgment deserve respect. However, as other patients have pointed out, the women at the reception cannot feel hospitality and can only be said to be very sorry. This isn't to say that nothing is more like a first-class hotel. As long as the partner is a patient suffering from pain, I think that it is the ideal form of a medical professional to treat with some effort. It's out of a high-pressure attitude. 4 stars unfortunately.
K
K B on Google

受付の女性の対応が高圧的で最低で本当に最悪な態度だった。 受付に2人いて、 メガネの方に質問したのに、 その左隣にいた受付女性が、 いきなりヤンキーみたいな喧嘩口調で私を睨みながら返答してきた。 思わずその場で絶句してしまった。 病院の受付で睨まれたのは初めて… 喧嘩を売られた感じしかしない… 更に私が1番最後の患者だったらしく、 「患者がいないと思って電気消しちゃった~。」 と、早く帰れと言わんばかりに待合室に響く大きな声で話していた。 自分が帰りのエレベーターに乗った瞬間に電気が消え、即真っ暗になったのが分かった。 ほんとうに不愉快でしかない。 もう二度と行かない。最低な接客対応をする整形外科。
The response of the lady at the reception was high-pressure and the lowest and really the worst attitude. Two people at the reception, I asked a question to the glasses, The receptionist woman who was next to the left, Suddenly, I responded while hate me in a Yankee-like tone. I made up my mind on the spot. It is the first time I was trapped at a hospital reception ... There is no feeling that the kite was sold ... Furthermore, it seems that I was the last patient, "I turned off the lights because I thought there were no patients." And he was talking in a loud voice echoing in the waiting room just before returning home. As soon as I got on the elevator at the end of the day, the light went out and I immediately realized that it was dark. It is really unpleasant. I will never go again. Orthopedic surgery with minimum customer service.
m
mog mog on Google

先生方の説明が分かりやすく、安心して受診できました。若い先生も丁寧でしたが、院長先生のお人柄がよかったです。自分にとって必要なお薬が分かり、無駄な検査や投薬をしない感じも信頼できると思いました。 駅からのアクセスも非常にいいので、また整形外科にお世話になる時はこちらを受診しようと思います。
The explanations by the teachers were easy to understand, and I was able to have a medical examination with peace of mind. The young teacher was also polite, but the personality of the director was good. I knew what medicine I needed, and I could trust the feeling of not taking unnecessary tests and medications. The access from the station is also very good, so I would like to see this when I am taken care of by orthopedics.
滝沢直樹 on Google

踵の痛みが酷くて、他の整形外科に行ってもなんともないとか、治す方法は無いとか言われていました。キタムラ先生は足底筋膜炎と診断して、衝撃波を使った治療とリハビリで治せる場合があります。と説明してくださって、実際少しづつ良くなってきました。 その後、すっかり痛みがなくなりました。治ったのかどうかはわかりませんが調子が良くて大感謝です。半月板も手術はしませんでしたが、騙し騙し問題なく暮らせています。
It was said that the pain in the heel was so severe that there was no way to go to another orthopedic surgery or there was no cure. Dr. Kitamura diagnoses plantar fasciitis and may be cured by treatment with shock waves and rehabilitation. In fact, it's getting better little by little. After that, the pain was completely gone. I don't know if it's healed, but I'm very grateful that I'm in good shape. I didn't have surgery on the meniscus either, but I was able to cheat and live without problems.
Y
Y Y on Google

首の痛みから頭痛に広がったため受診しましたが、混んでもいないのに、予約なしの患者や製薬会社の営業の方が割り込む形で結局診察してもらえたのは受付から1時間半近くたってからでした。 医師の診察前の時間稼ぎか、看護師?の男性の方から問診や握力測定など実施、そこで症状を丁寧に伝えたにも関わらず、結局医師からは頭痛がないなら様子見て悪化したらまた来て、と言われ、待たされていたことと、事前の問診の無意味さにあまりに唖然としてしまい、ここでの治療は諦めました。 頭痛が続いて鎮痛剤で散らしていると伝えていた肝心なことが聞き取れない問診なら看護師?による無駄な問診は不要です。 医師は感じの良い先生でしたが、、、
I had a medical examination because my neck pain spread to a headache, but even though it wasn't crowded, it wasn't until nearly an hour and a half after the reception that the patient without an appointment and the sales person of the pharmaceutical company interrupted me. was. Earn time before seeing a doctor or a nurse? I had to wait for a man to ask me a question and measure my grip strength, and even though I told him the symptoms carefully, the doctor told me that if I didn't have a headache, I would wait and see if it got worse. I was so stunned by the meaninglessness of the prior interview that I gave up the treatment here. If you have a question that you can't hear the important thing that you said that your headache is continuing and you are spreading with painkillers, is it a nurse? There is no need for unnecessary interviews. The doctor was a nice teacher, but ...
M
M K on Google

上階の整骨院さんとセットでお世話になっています。みなさんテキパキとして先生の診断・説明も分かりやすく信頼できます。受付の方も親切です。少し混んでいるので時間と心に余裕を持って訪問するのが良いと思います。
I am indebted to the osteopathic clinic on the upper floor as a set. Everyone can trust the doctor's diagnosis and explanation in an easy-to-understand manner. The receptionist is also kind. It's a little crowded, so I think it's a good idea to visit with plenty of time and mind.
O
Owen Devitt on Google

With less than a week to go before the Tokyo marathon, I had such a pain in my leg that I couldn’t even run 5km. I went to Kitamura Clinic and they got me same day X-ray and MRI followed by medical and rehabilitation treatment. A few days later I finished the full marathon. Can’t thank the team here enough for their passion for sports, and proactive treatment.

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