Resona Bank Tamachi Branch - Minato City

Name: Resona Bank Tamachi Branch - Minato City
Address: 4 Chome-13-2 Shiba, Minato City, Tokyo 108-0014, Japan, 108-0014, Japan

2.8/5 ★ に基づく 8 レビュー

Contact Resona Bank Tamachi Branch

住所：	4 Chome-13-2 Shiba, Minato City, Tokyo 108-0014, Japan
電話：	📞 +87
Postal code :	108-0014
Webサイト：	https://resona-map.jp/detail.php%3Fid%3D345
カテゴリ：	ATM , Bank ,

4 Chome-13-2 Shiba, Minato City, Tokyo 108-0014, Japan

Best Bank in japan

Y	Yu Takaishi on Google ★ ★ ★ ★ ★
物	物理すこすこ侍 on Google ★ ★ ★ ★ ★ 店員の対応が悪い。 The clerk's response is bad.
I	Izumi M on Google ★ ★ ★ ★ ★ 窓口の方はとても気さくで、感じのいい女性でした。感じが悪いと言うコメントとは正反対。 The window was very friendly and a nice woman. Opposite to the comment that it feels bad.
ビ	ビジネスアカウント on Google ★ ★ ★ ★ ★ 新人研修中？なのか、電話対応もろくに出来ない、質問に対し、違う回答を持ってくる銀行マンでした。口コミにもあるように相当、変な人たちがいるようですね。他行では出来ることが、ここは出来ないって、ありえないし、仕事を増やしたくない、としか思えない対応。腹立たしいです。 Newcomer training? It was a banker who gave a different answer to the question, which could not be easily handled by telephone. There are quite a few strange people, as the word of mouth says. What you can do in other banks, it is impossible to do it here, it is impossible, and you do not want to increase the work. I'm angry.
N	NON TA on Google ★ ★ ★ ★ ★ 支店長によりますが、割と会社に寄り添ってくれます。 It depends on the branch manager, but he / she will be close to the company.
安	安藤康彦 on Google ★ ★ ★ ★ ★ 本日、振り込みのために2階の窓口に行きました。案内の方(50代女性)が、上から目線で1階のATM で振り込むよう促されました。振り込んだ際に、振替払込受付証明書が必要だったため窓口が良いと思い、案内の方に書類を見せて聞いたら、窓口が混んでいる事と手数料がATM の方が安い事を理由に1階行ってくれとの指示を受けました。なおその時、こちらが前述の証明書が取れるか聞いたら、その案内の方は『その証明書が発行できるかわからないので書類を良く読んで、ATM で振り込んでください』と言われました。受け答えと対応に多いに疑問を感じました。なお、会話中、窓口側だと手数料が高いと連呼するのでいくらか聞いたら500円と言っていました。しかし、ATM の手数料が648円だったので窓口の方が安かったのではと言う疑問も残りました。いろいろ納得出来ない点が多かった銀行です。 Today, I went to the second floor window for transfer. The guide (female in her 50's) was prompted to transfer money at the ATM on the first floor from above. At the time of transfer, I thought that the window was good because I needed a transfer payment acceptance certificate, so I showed the documents to the guide and heard it, because the window was crowded and the fee was lower at the ATM 1 I was instructed to go downstairs. At that time, when asked if I could get the above-mentioned certificate, the guide said, "I don't know if I can issue that certificate, so please read the documents carefully and transfer it at ATM." I felt many questions in the response and response. In addition, during the conversation, it was said that the fee was high at the counter side, so I asked some and said 500 yen. However, I still wondered if the window was cheaper because the ATM fee was 648 yen. It is a bank that has many unconvinced points.
T	Tomoyo Sato on Google ★ ★ ★ ★ ★ 海外送金でお伺いする予定がキャンセルになった旨の電話をしました。レビューが悪かったので戦々恐々としましたが、感じの良いご担当者様でした。某他行よりも、送金に関しての条件が細かくないため、今後また必要になれば利用しようと思います。 I made a phone call saying that my schedule for overseas remittance was canceled. The review was bad and I was frightened by the battle, but it was a nice person in charge. Remittance conditions are not as detailed as some other banks, so I'll try to use it again if necessary.
Y	Yulia Lisitsa on Google ★ ★ ★ ★ ★ I was a client of Resona bank (and this particular branch) for about 3 years. In May I closed the account and now decided to open it again. I came to the branch and staff refused to open my account again because my Japanese is not good enough. All this years (and today) I have been speaking Japanese and it was OK. Of course, sometimes I asked to say something again or explain, used Google Translate. But in the end everything was fine. And now it's not. Shame.