Red Baron - Hiratsuka

The worst reason is that you still can't use your credit card, it's convenient to use it because you have to maintain it yourself, and it's strange that you can use Red Baron while you can use it at other motorcycle stores. Therefore, I want you to improve it.

It is a coffee shop where you can drink coffee for 50 yen while being surrounded by bikes. It's a joke, it's a store with friendly staff. When I bought it and ran for about 200 km, it overflowed at the touring destination, but I was able to respond promptly and there was no further trouble. I bought an old car at a low price, so I have some trouble with it, but I think it's a kind store even if I subtract it.

It's a very good impression. Called at 15:38 on Sunday, 200927. Yamaha scooter recall repair. I was very kind when I called unwillingly. It will take a couple of days to get all the parts, so I'll call you when you have them. I got a call on October 1st. I'll bring it right away. It takes time because there is a lot of work. Please tell me. I got another call on October 5th. There are other repair points, so what should I do? ··When. I have no doubt. I said that. I was surprised when I went to pick it up. I was on a Tohoku tour 3022km trip from August 29th to September 8th. Well, I thought I was able to return safely. Thank you KB.

The bike shop here is the bottom line for both customer service and maintenance. A friend of mine bought a bike here the other day and felt badly. When I was concerned about whether the work was finished the day before delivery, I was told that "the work is not finished yet" and I would normally contact the store if the delivery day would be postponed, but I did not even contact the previous day The Furthermore, even after delivery was delayed, there was no contact from the store side, and when a friend contacted again, it was said that the delivery date was finally transmitted there. On the delivery day, when my friend returned home, the rear brake seemed to be dragging, but my friend didn't notice it halfway, but the rotor turned red and the brakes got burnt, making it impossible to drive around the city. It was really nice that the car did not come from behind. After that, the bike was transported by wrecker, but without apologies from the shop side, it is just to replace the brakes with new ones. The next day the repairs were over and delivered, but this time the rear brake lights are on. Furthermore, it does not take a cell immediately after the engine stop. Luckily, I started pushing the engine, but after running for a while, I stopped the engine. Even when I was cranking, the engine did not start even if I pushed it. The day is full of gasoline and runs only 20km a little. I also confirmed the kill switch etc. but I do not know the cause and then my friend pushed the bike to go home at night. What kind of maintenance did you do? The delivery date was extended and no contact was made with the customers. Even though I paid for the maintenance fee before delivery, I couldn't even do the job. Furthermore, there is no firm apology. Is this normal in Red Baron? It was really nice that my friend didn't make an accident while driving because of the brake drag. Are you conscious of selling vehicles that carry people's lives? I'm also riding a bike, but I do not really want to get in touch with Red Baron after such events, and even if I have to fix it, I do not want to let my bike touch in such a store. I was disappointed not to think that the customer service attitude and the maintenance level were so low. I did not want others to feel as bad as a friend, so I wrote it here. -Postscript- The cause of immobile engine is with the regulator. A friend reluctantly left the bike. However, I received a notification that "Saturday is the end of the repair" and I was waiting for the contact on Saturday of the repair completion date, but I did not contact it until 10 minutes before closing again. I was concerned that I contacted Red Baron, "I got a tester on the vehicle, there was a drag on the brakes, so I can't make it today. It will be delivered tomorrow." The next day I was finally able to deliver the bike, but the bike that came back had no speedometer movement, had no play on the rear brakes, and immediately locked on as I stepped on the rear. In addition, while the engine was starting, I was blowing white smoke from the muffler, and it was likely that the oil was rising or falling. No matter how long the warranty period is, when you hear such an event you will no longer admire words. The shop here is really a shop where such customer service is commonplace. It seems that it is a stance that I can not contact customers until the closing date of the day for the notification that the delivery date is delayed. I did not feel as if I was a reflection. Thank you very much for your assistance and service at the very bottom. We will never stop at Red Baron again.

At the end of last summer, I bought a 250cc four-engine motorcycle at this store, but I will never go there again. I delivered it and ran about 3,000 km, so when I asked for a plug replacement at a motorcycle shop in the neighborhood, I was told that it was almost taking off the fourth plug, and I was shown to remove it with my finger in front of me. ―― I think this is the only thing, but I thought what it means by paying the maintenance cost at the time of delivery, which is not a cheap thing, and it is something that becomes a property of a person If I didn't, I called the store and inquired about it, but I couldn't get a reply that I didn't have, because there was no checklist for maintenance. I thought it would be all right for my friend to recommend it, but I would never recommend it to others. ‥ It is long and foolish, but I hope other people can read it for your reference.

I went to Red Baron Hiratsuka because I wanted to buy my friend's first motorcycle. There was a bike I was curious about, so I searched for it at a store and found it for 800,000 yen. Since 800,000 is not cheap as expected, I wanted time to think, but the clerk said, "No, it is a rare color, so I will lose it unless I decide early", "I will keep it if it is good I hadn't said a word to buy it yet, but I was about to write a contract. This store only thinks about the sales of the store, it was very unpleasant as I think that the customer buys a motorcycle, and I think that I should not go because I treat customers like fraud. Since Red Baron is nationwide, there are good and bad points at each store, so it is better to identify it.

Everyone has their pros and cons, but I bought a motorcycle for the first time in 13 years, but the customer service is better than other stores. However, the price may be expensive. I just bought it, but it's going well so far.

I went to see the bikes a while ago, but basically all of them are expensive, and the clerk's attitude is the worst, so I always grin and talk. Also, the after-sales service is the worst and repairs are like a membership system, but the wages are quite expensive and other bike shops are considerably cheaper. Personally, I feel that I am targeting beginners who have never purchased a motorcycle for license collection and do not know the right or left.