Rakurakuen Bunno Clinic - Hiroshima

Name: Rakurakuen Bunno Clinic - Hiroshima
Address: ９−５ ２F 5 Chome Rakurakuen, Saeki Ward, Hiroshima, 731-5136, Japan, 731-5136, Japan

3.7/5 ★ に基づく 8 レビュー

Contact Rakurakuen Bunno Clinic

住所：	９−５２F 5 Chome Rakurakuen, Saeki Ward, Hiroshima, 731-5136, Japan
電話：	📞 +88987
Postal code :	731-5136
Webサイト：	https://www.bunno-clinic.jp/
カテゴリ：	診療所 ,

９−５２F 5 Chome Rakurakuen, Saeki Ward, Hiroshima, 731-5136, Japan

Best Medical clinic in japan

y	yukiko tsubaki on Google ★ ★ ★ ★ ★ ファミリーマートの裏にあります。ビルの1階に駐車場があり、雨や日差しが強い時にしのげます。女性の先生でよく話を聞いて下さり、こちらの疑問を受けてレントゲンや血液検査など対応して下さいました。普段とは違う長引く熱で受診し肺炎とわかりました。検査機器が充実しているそうです。小さいですがキッズスペースあります。施設が新しく清潔感があります。 Behind the FamilyMart. There is a parking lot on the ground floor of the building, and it will be sheltered from heavy rain and sunshine. A female teacher listened to a story well, and in response to this question, I responded to roentgen and blood tests. I had a consultation with a prolonged fever different from usual, and I understood it was pneumonia. It seems that inspection equipment is substantial. It is small but there is a kids space. The facility is new and clean.
福	福島順子 on Google ★ ★ ★ ★ ★ 女性の先生が丁寧に説明をしてくれますので、いつも安心して受診できます。土曜日は特に患者さんが多い気がします。 A female teacher will give you a detailed explanation, so you can always feel at ease. I feel that there are many patients especially on Saturdays.
M	Miki KKK on Google ★ ★ ★ ★ ★ 患者に寄り添った対応をしない最低な先生で、かなりヒステリックなので二度といきません。 He is the worst teacher who doesn't deal with patients, and he is quite hysterical, so I will never go again.
T	T K on Google ★ ★ ★ ★ ★ 先生、理学療法士、受付を含むスタッフ最高です。数年前から、背中の痛みで他の病院で治療を受けてましたが、全く改善されず数件の整形外科をはしごする、整形外科難民でした。友人の紹介でぶんの先生の診察を受けましたが、患者の話を良く聞いてくれ質問にもはっきりと答えてくれる、優しい先生です。レントゲン、MRI検査を行い背中にトリガーポイント注射を2回するも、良い態が長続きしないため、リハビリによる治療となりました。リハビリでは、今までの病院では経験がないほど療法士の先生が、患者の話を聞きアドバイスをする治療を行ってくれました。特に徒手は最高でした。先生と療法士との意思疎通が図られている事を感じました。お陰で永年からの背中の痛みから解放されました。 The best staff including teachers, physiotherapists and receptionists. I had been treated at another hospital for back pain for several years, but I was an orthopedic refugee who did not improve at all and went through several orthopedic surgeries. I was introduced by a friend to see my teacher, but he is a kind teacher who listens to the patient and answers questions clearly. I performed roentgen and MRI examinations and gave two trigger point injections to my back, but the condition did not last long, so I was treated by rehabilitation. In rehabilitation, the therapist's teacher listened to the patient and gave advice, which I had never experienced in a hospital. Especially the manual was the best. I felt that the teacher and the therapist were communicating with each other. Thanks to that, I was freed from long-standing back pain.
ま	まなみん on Google ★ ★ ★ ★ ★ 先生、看護師さんの対応はいい。でも受付の方の言葉不足により、不快な気持ちにさせられた。1日期限の切れた処方箋の再発行の要望をしたら、「再診察がいる」といわれたので、それならいいですとお断りしようとしたら、「やはり診察なしで処方箋再発行できます」と言われたので母に取りに行ってもらいました。何もわからず行ってくれた母は、750円発行料金で支払ったといわれました。電話口ではなにも言われていないし、そもそも医療費が不要な立場なので尚更その説明はしなくてはいけないのでは？最初の電話応対の際もこちらの話もあまり聞かず言いたいことだけツラツラ話すような感じでした。説明不足の旨の電話をした際も、最初に出た方と違うのでしょうけど「あーそうだったんですねーすみませーん、言っておきまーす」って、大人の謝罪で語尾伸ばされて、全然誠意が伝わらない上辺だけの謝りでした。もう少し患者の言っていることに聞く姿勢や問い合わせの際の応対を優しく、親切な言い方にされた方がいいと思います。先生はいいかたなのですごく残念な気持ちになりました。 The correspondence of teachers and nurses is good. However, the lack of words from the receptionist made me feel uncomfortable. When I requested a reissue of a prescription that had expired for one day, I was told that I had a re-examination, so if I refused to do so, I was told that I could reissue the prescription without a medical examination. So I asked my mother to go get it. My mother, who went without knowing anything, was said to have paid the issue fee of 750 yen. Nothing is said on the phone, and since medical expenses are not required in the first place, I think we have to explain it even more. When I first answered the phone, I didn't listen to this story so much, and I felt like I was just talking about what I wanted to say. Even when I called to the effect that the explanation was insufficient, it was probably different from the one who answered first, but the ending was extended with an adult apology saying, "Oh, that's right, I'm sorry, I'll tell you." It was an apology only for the upper side who could not convey sincerity at all. I think it is better to be kind and kind to the attitude of listening to what the patient is saying and the response to inquiries. The teacher was a good person, so I was very disappointed.
あ	ああ（RUKA） on Google ★ ★ ★ ★ ★ 待ち時間が長すぎる。医者の腕、受付対応はいいが効率が悪いことばかりしているので必然的に予約をしたとしても平然と1時間以上待たされる。とても不愉快なので星1。 Waiting time is too long. The doctor's skill and reception are good, but they are inefficient, so even if you make a reservation inevitably, you will have to wait for more than an hour. It's so unpleasant that it's a star 1.
s	ss s on Google ★ ★ ★ ★ ★ 受付の方や看護師さん、愛想が良くて好感は持てるのだけど、何か終始焦ってるような感じがします。 5回ほど受診したのですが、2回ほどミスがあり、そのうち1回はまったく違う人として先生に案内され、1回は受付での説明ミスでした。焦らず確実に対応してほしいところです。そして肝心の先生はというと、無駄な事は一切しないようなテキパキ仕事をこなすタイプで、合う人には合うと思うんですけど、笑顔でも目は笑っていなかったりとちょっと怖い印象。薬がいらない旨を伝えると「一体何がしたいんですか。治したいんですよね」と一方的な感じで言われたのはショックでした。確かに定番の薬で当たり前に出す事が先生側の常識なんでしょうけど、セカンドオピニオンでの利用だったりして、同じものをすでに所有していたり、身体に合わないので断ったり等あるので、そこら辺の可能性も配慮してほしかったです。あと、余談ですが、個人情報が表示されたパソコンのモニターに、付箋でパスワードが貼り付けてあって、患者がその付箋を容易に見れる状態にありました（しかも誰でも覚えておけるような簡単な単語）。個人情報保護の観点から言ってありえないと思います。 The receptionist and the nurses are friendly and I like it, but I feel like I'm impatient from beginning to end. I visited the clinic about 5 times, but I made two mistakes, one of which was guided by the teacher as a completely different person, and one of which was an explanation mistake at the reception. I would like you to respond without rushing. And the important teacher is the type who does the tech-paki work that does not waste anything, and I think that it suits the person who suits me, but I have a slightly scary impression that my eyes are not laughing even if I smile. When I told him that I didn't need any medicine, I was shocked to hear that he said, "What on earth do you want to do? You want to cure it." Certainly, it is common sense on the part of the teacher to take it as a matter of course with standard medicine, but because it is used in a second opinion, I already own the same thing, or I refuse it because it does not fit my body, so there are so many things. I wanted you to consider the possibility of the neighborhood. Also, as an aside, the password was pasted on the monitor of the personal computer on which the personal information was displayed, and the patient could easily see the sticky note (and it was easy for anyone to remember). word). I don't think it can be said from the perspective of personal information protection.
D	Deo W on Google ★ ★ ★ ★ ★ Very new building with parking and mostly everything in the building. Kids hospital, rehabilitation, internal medicine and etc with pharmaceutical on ground floor. I found very nice inside, clean and many real plants. Staff are very kind and nice. Lady Dr sounds experienced and it is good that avoid unnecessary tests for normal fever. UPSET, alike with other Kaki doctors. But not expected with this new clinic that they DO NOT accept credit cards. Kecchi!!! I have tipped them coins about 960¥ so that at least Dr understand it. I ha e given 5start for all other good services and staff... feeling is like 1star. Hope next time I go they start credit cards. After all this is 20th century and 2020 Olympic are coming too..... let’s leave old things behind and start at least be normal... not expecting BitCoin... just credit cards.