Pottery Craft Tsuchihana - Ota City

I participated as an experience with friends around February. The experience was fun and very kind. However, since the correspondence after that was the worst, I will comment. First of all, I was not contacted even though I was told that I would like to contact you after the completion, 3 months after the completion. When I got anxious and contacted me, I was told that I had completely forgotten about our work and that it was not completed yet. (No apology for forgetting to contact me and for failing to finish the work) When can I do it without help? I was told that it was one month from now. However, there was no contact even one month after that, and when I contacted from here, I was told "Did you not contact me?" It's not finished yet, and it's been extended two weeks later. I was really angry, so I got the last completion message, probably because I told you to contact me by phone. It's a very important work, but it was beautifully finished. However, the mug designated as having a handle did not have a handle. When I said, "I think it was a story with a handle...", he said, "Eh? I was told something like an excuse. Although the experience was good, I am disappointed with the lack of contact and the work. First of all, isn't it better to manage information? Even high school students can't do things like manage information, keep deadlines, and keep in touch. It's also a shame that there was no word of apology and attitude. I am very dissatisfied with the fact that I paid a fee even though the product was not the same as the one I specified. I didn't think that I would make a mug but only hot water. I won't experience it here anymore.