Pony Cleaning Fufakotamagawa - Setagaya City

2.2/5 に基づく 8 レビュー

Contact Pony Cleaning Fufakotamagawa

住所 :

3 Chome-15-7 Tamagawa, Setagaya City, Tokyo 158-0094, Japan

電話 : 📞 +8777
Postal code : 158-0094
Webサイト : https://www.pony-cl.co.jp/shop/shop_detail/234
カテゴリ:

3 Chome-15-7 Tamagawa, Setagaya City, Tokyo 158-0094, Japan
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Simon Darveniza on Google

吉住一彦 on Google

長田吉弘 on Google

h
hiro y on Google

小山圭子 on Google

檜垣信行 on Google

y
y tanaka on Google

ドライだけだとこの汚れは落ちないからオプションを付けて下さいと言われ、付けたにも関わらず、全く落ちていなかった。説明を求めたところ、営業と電話が繋がらないから対応方法が分からないと言いながら、商品をお店に持ってくるよう言われたり、終始支離滅裂で話になりません。
I was asked to add an option because this stain would not be removed if it was only dry, and even though I did, it did not come off at all. When I asked for an explanation, I was told to bring the product to the store, even though I didn't know how to deal with it because the sales and telephone were not connected, and I couldn't talk about it from beginning to end.
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Simon Darveniza on Google

I took in a brand new Lardini suit to be dry cleaned over the weekend. After picking it up and putting on to go to work the next day I realised that during the dry cleaning process the middle button had been broken in half. I took it back to the store only to be told that because I didn't still have the tag they couldn't take any responsibility to fix the issue. Didn't even offer to give me a refund for the most recent dry cleaning bill. Complete lack of any level of omotenashi (hospitality); definitely won't be coming back.

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