PLATINO Kamimachi Headquaters - Setagaya City

I use it because it's a neighborhood, but I'm a little disappointed with the cashier's telephone support and customer service. The strength is that there are no other cake shops around here. The fresh cream used here remains on the tongue, so tart is recommended.

I visited this shop for the first time today to buy a gift for a friend. There was a female retail clerk (around 40s) in the store who served customers. The price of the gift box only is not listed, The price of the gift bag depends on the size There was a description of different charges. Prices for cookies and cakes vary (Sweets around 140-190 yen). It was a flow of choosing your favorite sweets yourself, choosing a gift box with a specified number of sweets, and purchasing. I bought a few gift boxes (with the number of sweets specified) and a few gift bags (without the number of sweets). I want to wrap gifts myself, so when I asked the clerk "Can I buy only the gift box?", I was told "I can't." So, "I can buy only gift bags." When I asked, "Is it okay?", He said "I can't do it" in a moody manner, so even though he said "If so, it's okay", he said "OK, I'll put a gift bag on it." I was told, and I was forced to add an unnecessary gift bag (¥ 50) for accounting. When I checked after returning home, only the gift bag was included in the product, and when I looked at the receipt, it was 50 yen. I felt like I was sick. The word "OK" means "I don't need it." I went to buy sweets for gifts during the Christmas season, but I was disappointed that the customer service was very unpleasant. The cake shop here has the lowest customer service. For me, as customers can understand, first of all, "You cannot purchase only the gift box" and "You can use the gift bag by purchasing more than a few sweets". It is natural, but I will serve customers with a smile. Whether it's a privately run shop (?) Or the rules are ambiguous, at first I told the customer that I couldn't do it, and later I was told that I could put it in a bag (I can do it). I didn't know if it was established as a rule of, so I made a vague response. Gift wrapping bags cannot be purchased separately at this store. Furthermore, it is not possible to wrap it by yourself after returning home, so if you want to wrap gifts yourself like me, this shop is not recommended.

The taste is good, but the cashier is afraid of serving customers, and the impression is that it is more expensive than other stores. Only when my mother bought the cake when she came to play, the hair of ○ was mixed in the cream, which made me feel really disappointed, disappointed and embarrassed. Even after that, the clerk always has a bad customer service attitude. I don't want to write such a thing, but what if I could do something with just the customer service attitude?

I received a special rare cheese cake. very delicious! In addition, the shop staff liked it very carefully. However, it is a ball that says payment is cash only…

It is a "cake shop in town". I come here because there is no cake shop in Uemachi, or rather near here. I think there are many people like that. I think Anju is delicious, but when it comes to excellence ... The taste of the cake itself is normal. It's not bad at all. But it's not delicious enough to be praised. The price is too high for that! !! It's a pity that the sponge of the cake is not of good quality at all. I think you can buy delicious food if you pay the same amount and buy it in Jiyugaoka or the basement of the department store. Once again, the pricing is unusually high. I didn't care about the attitude of the clerk.

When in Boro City, rare cheesecake? I bought a kind guy. Although I ate after a long time, it is moderately sweet and delicious. I can eat Swiss soup with a taste like yoghurt.

There used to be many Japanese and Western confectionery stores around here, but the number has been steadily decreasing in the last 20 years. I'm glad that this survived. I haven't eaten much Western confectionery because of my age recently, but Anju after a long time (March 15th because of the meaning of White Day). I don't think there is any need for further explanation (because other people have written it). I miss Anju Fever for a while. I love this tart (though I didn't buy it this day). I like fruit. Those who can see the difference in materials are advised to try Anju and Tart. This information is limited to Setagaya ward residents, but you can use individual store support tickets (some stores cannot be used even if they are listed in the booklet of the stores that can be used). The shops where this can be used are mostly hit shops.

I got the impression that it was a small shop. The shop was characterized by Mont Blanc and white cheesecake. Montblanc is a soft Montblanc with a style like a chakin and no base. I thought the flavor was for adults. The shortcake had a soft and light texture and was delicious enough to eat as many as you like. The price is in the same price range as the neighboring cake shops. You can buy one for about 500 yen.