カモミール動物病院 おおたかの森医院

It's a very beautiful hospital. I was relieved that the nurse was very kind. The veterinarian teacher was also polite. I wasn't forced to go through a blood test.

It was the worst. When I went to the hospital I went to the hospital, I was in a hurry, and I was very troubled, so I jumped into a nearby hospital, but the reception desk was the worst. I'm seriously asking for help here Oh, it's free, it's free, just return it in a jerky appearance. If you ask me to talk to a veterinarian somehow Well, I can not do it just by doing my hand. I can not do it if it is impossible, but I think there is a way to refuse. I was angry at the attitude of repeating the irritating rule, which is just impossible with a grueling attitude with no sense of tension, to the other party desperately asking for help and wanting to somehow help. That sister should not have the authority to make such decisions. Anyway, it is so bad that there is no correspondence of the girl at the reception. I felt desperately wanting to squeeze that shamoji-like face and end up coming back. I do not want to put on one star either.

When I first visited him, he politely taught his son, who owns a dog, "what you shouldn't eat" and "how to hug". I think he is a veterinarian who answers questions politely and can be associated with him with great peace of mind.

Both the veterinarian and the reception staff were kind and the explanation was very easy to understand.

My Maltese's eyes were swollen and I was worried. My child didn't like the hospital because she didn't like her breathing, but the teacher and the nurse gave me a very gentle call and gave me a careful examination. .. The explanation was easy to understand, and I got eye drops and medicine and went home. I was relieved because the swelling subsided in about 2 days and I was very well. I used to go to a distant hospital, but from now on, I would like to visit this hospital. Thank you very much! !

Staff? Mr.'s response is very good, is it open on Sundays? It is very helpful to be done ? (laugh)

Both the veterinarian and the nurse were very kind and had a cozy atmosphere, but the trust in the veterinarian who was in charge of this event was lost. I visit every year for vaccinations, but with this vaccination, my cat gave me an injection that I shouldn't have given, and after the injection, I told the veterinarian, "I had to give three types of injections. However, due to this confirmation error, I gave 5 types of injections. " He just explained that it was "no harm" and received an apology. Of course, I wasn't charged for the day. I was told, "Please come back to the" 3 types of injections "that I was supposed to hit this time," so I made a reservation on the spot, but my cat hates injections and is quite Because of the psychological stress and physical fatigue of the cat, I wanted to avoid re-injection as much as possible, so when I looked up the difference between "3 types" and "5 types" on the net, I found that among the components of "5 types" Since it contains "3 kinds" of ingredients, I felt that I didn't have to hit it again, so I made an inquiry by phone for confirmation. Then he hit "5 kinds of dogs" instead of "5 kinds of cats". Why didn't you explain it when you apologized immediately after the injection? Even though a veterinarian is a single person, I sometimes make mistakes, but I wondered if such a thing could happen in my life-saving work. Fortunately, it's unfortunate that there is no harm, but above all, I'm sad that I didn't explain the details of the mistakes I made = I was told to hide the mistakes. Postscript: Today, I went to hit "3 kinds of cats" again. The correspondence of the director was wonderful. I was very sincere and relieved. Last time, it was hard to scream at the time of injection, but I think that this time the cat was not able to go wild and there was no stress because the injection method was good. The female veterinarian who was in charge last time never contacted me with the details of the mistake. I don't feel sad when I get in touch with you now, but I wanted you to show your sincerity for the mistakes you made at least. When I made an inquiry by phone the other day, the director explained everything.

A reliable director. It will explain to children in an easy-to-understand manner. I would like to continue to take care of you.