株式会社エスコート ブルーナウエスト店

It looked good, so I bought a car and delivered it to the store, and on the way back to Kansai, I noticed that all the brake stop lamps (including the high mount) were not lit, so the store When I contacted, I was told that I would send the parts because it was under warranty, but I didn't send them at all! Even if I contacted him, he just repeated it when I sent it, and in the end I gave up because I didn't have the motivation to go to the store again from Kansai. There were reports of troubles in other reviews, and in the end it was not a good shop!

Purchased Mazda MPV in February. I was feeling a little strange noise when I took it home, but I thought that there should be no abnormalities just because I took a vehicle inspection, but I was worried too much, so when I got a look at the dealer of Mazda, I got a hub nut. Tires rattle when loose. The tightening of the tire was eliminated, but there was a strange noise. As a result, the drive shaft was abnormal. Even the loose nut was dangerous. I got a strange car grabbed. I'm disappointed. There's a maintenance factory, but it's not maintained. It was disappointing that I was selling without worrying about anything. I bought it across the prefecture, but it failed.

It seemed to have a good reputation, so I decided to buy it. However, unfortunately, the oil lamp and battery lamp turned on from the 5th day of delivery, the engine did not start, and the steering wheel did not move while driving. Within a few days, the engine stopped working altogether, and the tow truck returned the car to Bruner. Surprisingly, the response at that time was that even though it was within the warranty period, we were charged a high cost for parts replacement. I just bought it and just passed the vehicle inspection, but the alternator seems to be completely useless. In the first place, I have never heard of a complete replacement of the alternator after a mileage of 50,000 kilometers. Of course, when I refused to bear the high cost, I was told that it was impossible for me to carry the car with a tow truck without permission, and I was even told to charge the storage fee. What exactly is the warranty period for? We are very disappointed with this situation. Believing in good reviews may be very dangerous in general. By the way, I felt that it would be safer to disbelieve the word-of-mouth of media that does not give negative opinions to dealers such as car sensors. (^ _-)-☆ Received the owner's reply A car that has deteriorated over the years has been disguised as a "car that runs without problems" and sold by the manager of your company. I am not asking the cause of deterioration. We are talking about the responsibility of the dealer. It's terrible to sell something that doesn't function as a car for whatever reason. In the first place, a car that does not start an engine is iron scrap. There is absolutely no way to pay for iron scraps. In addition, at the time of purchase, Bruna added 50,000 yen to the payment price as a profit. Nevertheless, it broke in just five days after purchase. Of course, Bruna should fix it at her own risk. Even so, I was forced to bear the cost of all replacement parts. ＋ Even billing the car storage fee ... I was really surprised. Originally, the alternator's crazy car was sold with the battery fully charged and the engine temporarily started. I will think. There was also a violation of the credit merchant agreement. The telephone response was terrible, and when the oil lamp flashed and the steering wheel stopped moving five days after the car was purchased, the store manager was told that it was due to the engine stall. Even though it is an automatic car, it is impossible. I called because I was in trouble because of the breakdown I bought, but I was ignorant of the car because I was a woman, so I had to talk only to my husband and the call was rejected. It's a rude story (angry) I think I have more decent knowledge of cars than the store manager of the Stall theory. I had a lot of really regrettable feelings. It will be long, so around here ..... I regret buying a car at a store like this.

It's good because you can watch it slowly at your own pace. Ask the clerk what you want to ask ?

The staff is kind. I am indebted to several cars.

It's not a very kind shop. You can't come without using the bus from the station, but you won't be able to send me back.

It was completely different from the notation on the used car site. The estimate was presented at a high price of tens of thousands of yen in total payment. The two items with scrutineering with statutory maintenance are explained in a single interpretation, and when I point out that statutory maintenance also says scrutineering, the reply is a little frustrating. In terms of warranty, even though it is stated as 1000 kg per month, it was a guide with a paid option. When I talked about receiving coupon information from the site, I was honestly misanthropic with the explanation guidance that was completely different from the notation, saying that it was available only when using the paid option. So I will no longer buy it at a used car store like an individual. Currently, I have completed the purchase contract with the dealer's used car and decided to choose the safety, reliability and security of maintenance. As a result, I felt unpleasant, but when I saw the adult in front of me calmly and deceived, I myself was sad and hurt for a few hours, but I was hurt, but it was a very good study. became.

When I request a quote with the intention of checking inventory, the total amount is displayed on the site, but the recycling cost is not included, and the quote period is 3 days. What was the price going to be when I went four days later? When I contacted the site management side, it was defined that the total amount display originally included the recycling cost. I don't think everything is bad, but be careful.