株式会社ヤマギシライフコーポレーション

Do I have to enter the secure move-in support when explaining the move-in? I got a reply of "yes". After listening to the explanation of the contents, when I asked if I had to enter again, the answer changed to "It is not absolutely." Other things that I didn't understand until I moved out continued.

I was very uncomfortable when I left. I don't think everyone has the same experience, but the following exchanges are true. 1. We announced the moving date about one month before the expected date of departure by telephone. "I will send the necessary documents for the procedure." I did not receive it for more than a week, so I called again. "Send." A few days later, it arrived. 2. Attendance at the time of departure. "Thank you for using it neatly. The return of the security deposit and rent (payment) after deducting the cleaning fee etc. will be about one month later." There was no communication after one month. If you call from here, "It takes time to settle." 3. After two months, there was a phone call. "It costs about 400,000 for replacement of the floor and about 60,000 for cleaning. It will cost about 500,000 in total. I will send the documents of the statement." Even after more than a week, the documents did not arrive and I called again. "Send." A few days later, it arrived. End of exchange. First, if you are sending a document, please send it. Why don't you send me a reminder call? Are you using such a system? In addition, if large-scale work such as floor replacement is involved, can it be said that it was "cleanly used"? In addition, I leave the necessity of the work, but I cannot judge the appropriateness of the cost at all. How many companies did you ask for a quote? Is there a cooperating company you have? What is the price of the market? There was no data, only telephone correspondence. If your checkout takes more than two months, say so first. The same is true for floor replacement. If so, please say so. Is it difficult?

I moved into a property managed by this company. Although it has been built for a long time, the screws on the storage shelves have come off, the washbasin parts have cracked, and the shower head in the bathroom has come off. When I boiled water in the bathtub on the first day, a great number of dirt like dirt floated. It was a property that I didn't think was cleaned and managed. It is a mystery what the cleaning, management and repair costs are used for. When I moved out, I was pointed out the above-mentioned troubled part, but since I took a picture, I could say that it was from the time I moved in.

I brokered the sale of a newly built property sold by this company (I am a real estate agent). The buyer wanted to take over the warranty, so when I contacted this company, he was very kind to me. We also emulate the attitude of responding so kindly to seeming peers, despite the fact that there are no charges and only labor. Thank you, Mr. S at the head office!