Nature 本店 - Anjo

A shop where cakes are delicious. There is also a cafe, so you can eat in the store. There are always a lot of cars parked in the parking lot, and they are also lined up in the store. In the evening, almost no cakes remain.

Strawberry tart, rare team cake, chiffon cake, chocolate tart, pudding and other delicious things are all lost ✨?✨ The cake in the hall looks great ?

I had Natur's Mikawa Lemon. It melts in your mouth and has a nice scent of lemon and honey ?

This is exquisite! !! delicious Chiffon cake is only here! I like it as much as I think

My best friend's birthday cake When I bought it twice before, it looked and tasted good, so I bought the same one this year! I thought I bought it. Then, an image was sent from my best friend that day. I'm shocked at how bad it is! The badly colored Shine Muscats were lined up in a mess, and the muscats between the sponges were sliced ​​with one grain in it! Even so, the price is higher than last time! I forgot to confirm it when I received it, but I'm sorry I was so shocked that I went directly to the store to show the image to the owner ... There were only good translations and no apologies. I will never go there again.

[It was good point] ・ Sponge, fruit sauce and chocolate cream are delicious. ・ Recently increased / odd tea (Earl Gray, flavored tea) is delicious. ・ Beautiful inside view, especially chandelier. ・ The parking lot is large. ・ The clerk responded with a smile. (Improvements from other reviews) [Points to be improved] ・ The quality of fresh cream, custard and fruit is not so great. ・ When ordering with eat-in, the clerk will not come unless you call here. If there is at least a doorbell ... ・ At the time of eat-in accounting, the clerk was in a hurry. (I don't say it's so bad ... but what can you see?) ・ After washing your hands in the bathroom, there is no paper to wipe your hands.

I ordered a Christmas cake, but I asked for a change in the pick-up time by phone, but the person in charge or the full-time person in charge changed the phone and said, "Cancellations and changes will not be accepted. It is written in pamphlets etc.! I couldn't accept it because of a single point such as "... It's natural that cancellation is NG, but while I feel a strong sense of discomfort in the store system, where it is only possible to change the pick-up time by exchanging at the store, it's time. While I wasn't there, I visited the store just before it closed and went through the procedure. A handsome blonde craftsman responded, but he explained the process with a low head and a god response that can not be imagined from the outside. I've had a big trouble in the past, and since then I haven't made any changes over the phone or verbally ... However, I feel that there are ways to avoid the trouble if I devise a little system. Considering the low level of customer service of the clerk reported by many people, I feel that the arrogance of the manager is exposed. The cake made by that blonde craftsman looked delicious and natural. I don't think cakes are as simple as eating sweets. I think it's something that eats "dreams" and "fun". In the last few years, Mr. Natur has risen to become a super famous store in the Nishi-Mikawa area, but I feel that he is only supported by craftsmen like that ... At the same time as paying the PayPay fee, we only paid cash, which gives us a glimpse of the management policy that does not consider customer satisfaction. I will never buy here again! When the day comes when that blonde craftsman sells "Dream" somewhere else, I will buy it at that store. I've been indebted to you for many years, but I'm very sorry. I pray that no one like me who comes to seek "dreams and fun" and feels unpleasant will come out anymore ...

If you bring this chiffon cake to acquaintances, friends, and colleagues, everyone will praise its deliciousness. Even if you deduct that the other party is not paying It ’s delicious, even if it ’s a thank-you reply. I think it's a gift that pleases you. Natur's chiffon is delicious for family members It's a reputation. it's recommended. Besides, cakes, baked goods, etc. It's generally delicious and will please everyone. However, as you can see in the word of mouth, I think that you are losing in customer service. I think that there are customers who are crowded with customers, and sometimes customers who do not have good manners or who have complaints. It may be difficult, but wear your heart's armor for your customers When facing each other or serving customers with hostility and vigilance No matter how delicious the product is, the effort is The cloud will disappear and the store's reputation will surely decline. It takes a long time and more effort to raise it. What makes the store prosperous for a long time is how many repeaters it has, and long ago I was taught by my seniors. I want to come again! To maintain the taste and hospitality that you can think of I'm looking forward to it. Also, I'm wondering, there are times when the chocolate plate sticks and times when it doesn't. What is the difference?