Naps Okegawa - Okegawa

Anyway, the response is slow. I was thinking of requesting repairs at the cash register, and when I talked to the clerk, he said, "I'll call you, so please wait with the number tag." I had to wait for about 10 minutes in the store and the broadcast started. The broadcast is also very noisy in the store BGM, and the voice of the broadcaster is extremely small and not fluttering, so if you think about something different, you will never hear it. I wrote a repair paper and listened to various explanations. It was polite and good, but when I asked for another part to be replaced as an option, I took that part from another place. Since I'm a clerk, I think I know the price, and when I ask the price, I say "Oh, please wait for a while" and go through the cash register once to check. Each of those flows was too slow and I was really frustrated. In the service industry, I wanted to say that both speed and politeness should be achieved. And, as for the actual repair, when I brought the bike to Pitman, he said, "It will start from 14:00 at the earliest, so it will take until 16:30 at the longest." I was surprised and asked, "Does it start at 14:00 !?" It was around 13:10 at that time, so I was asked "Did you hear at the reception?", But I didn't hear it completely. I thought this store was already! The call broadcast has a very low voice volume, the in-store BGM is too big and jarring, and the time is not transmitted. I don't want to go to this store anymore. I know another motorcycle repair shop along the national highway, so I thought it would be better to switch to that.

The customer service is polite. I don't call out unnecessarily, so even if you are shy, you can shop slowly. I am grateful that there is a motorcycle specialty store nearby. Postscript ... I bought a helmet. The fitting service was very polite and I was able to make a good purchase.

It is located along National Highway No. 17 and is about 15 minutes from the Okegawa-Kano Interchange on the Ken-O Expressway toward Ageo. There is Book Off next door, so I think you can visit with your family. There is a motorcycle parking lot inside the building (there is an entrance in front of the car parking lot on the 1st floor), so you can easily drop in even in the rain. There are abundant items such as clothing, bags, and parts. Used parts are also sold on the 3rd floor (note that the regular holidays are different!) The clerk can also feel free to talk to me, so even beginners can feel free to stop by.

Before and after the first tire change and to check the brake pedal for abnormalities, I went to pick up my car today! I think there are some tires I bought in the store, but I was surprised that the front and rear tire replacement wages were 7150 yen, which was cheap. (Including balance etc.) It was my first time without any knowledge, so I was worried, but the reception staff and the pit staff were very responsive, and the answers were responsive, so I was very relieved! The parking lot for motorcycles was also covered, and it was clean and spacious. When I went today, I was scared because there was a very loud American motorcycle that was crunchy ... Until now, I was asked to work with 2 Rinkan-san, From now on, I would like to ask Mr. Naps.

It is a motorcycle shop with a wide variety of items. The old bypass of National Highway No. 17 that passes through Okegawa, Saitama Prefecture has the impression that there are a lot of smart bike shops. It is no exaggeration to say that this shop is the center of it. The first floor is a covered parking space dedicated to motorcycles and a waiting room waiting for service Bike wear and new parts are on the 2nd floor. The 3rd floor is used parts in addition to new parts. On holidays, there are many customers returning from touring and it is very busy. The price range is not low, but it is a place where you can actually examine things at a professional shop and consult with a clerk to shop. We also have a chain of shops. Even if you don't have the item you want in the store, you can feel a sense of security.