アクティブコレクション

Name: アクティブコレクション
Address: Nakamachidai, Tsuzuki Ward, Yokohama, 〒224-0041 Kanagawa,Japan, 〒１５９０ Kanagawa, Japan

4.4/5 ★ に基づく 8 レビュー

Contact アクティブコレクション

住所：	Nakamachidai, Tsuzuki Ward, Yokohama, 〒224-0041 Kanagawa,Japan
電話：	📞 +88
Webサイト：	https://activecollection.co.jp/
カテゴリ：	Car inspection station , Used car dealer , Auto broker ,
街：	〒１５９０ Kanagawa

Nakamachidai, Tsuzuki Ward, Yokohama, 〒224-0041 Kanagawa,Japan

Best Auto broker in japan

n	n n on Google ★ ★ ★ ★ ★ 車の案内等接客が丁寧で、安心して車を購入できました。購入時、納車時も丁寧に説明してくださいました。保険の案内も詳しく教えていただきました。ありがとうございました＾＾これからもメンテナンス等でお世話になります。追記。整備不良で電話した際の対応が非常に悪く、納車数時間後に不快な思いをしました。後日修理に持って行くと、こちらのミスですすみませんでした、と謝罪があるもガソリン代に代わる物などなし。更に書類を紛失したため書類を郵送するので返送してください、と電話があったがやり取りは郵送手続きのみ。今まで大手のディーラーしか利用していなかったのでこんなにも雑な対応は初めてです。上記は納車日の納車直前に記入したもので、購入時の対応は良かったのにその後の対応が非常に残念。他の方の口コミへの返信に、買って頂くことを第一にしているとあり、本当にその通りだと思いました。 The customer service such as car guidance was polite, and I was able to purchase a car with confidence. He explained carefully at the time of purchase and delivery. He also gave me detailed insurance information. Thank you ^^ Thank you for your continued support for maintenance. postscript. I felt uncomfortable a few hours after the car was delivered because the response to the call was very poor due to poor maintenance. When I took it for repair at a later date, I apologized for this mistake, but there was no substitute for gasoline. In addition, I received a phone call saying that the documents will be mailed because I lost them, so please return them, but the only exchange is the mailing procedure. Until now, I have only used major dealers, so this is the first time I have had such a rough response. The above was filled in just before the delivery of the car on the delivery date, and although the response at the time of purchase was good, the response after that is very disappointing. In replying to other people's reviews, it was said that buying was the first priority, and I thought that was true.
t	t echigo on Google ★ ★ ★ ★ ★ 車の購入に慣れておらず不安点が多かったのですが、丁寧に案内していただき安心して契約ができました。安く未使用車を買えて満足です。 I wasn't used to buying a car and had a lot of worries, but I was able to sign a contract with peace of mind because I was guided carefully. I am happy to buy an unused car at a low price.
M	Mikiyo Tsuchiko on Google ★ ★ ★ ★ ★ スタッフの皆さんの対応が良かったです。分からないことも、きちんと説明して頂きました。長いお付き合いになるので、安心して任せられるお店だと思います。 The correspondence of the staff was good. He also explained what I didn't understand. It's a long-term relationship, so I think it's a store that you can trust with confidence.
A	ALEX ANDY on Google ★ ★ ★ ★ ★ 一言で言えばただ売るだけ。納車されるまでの間のやり取りは常に不安を感じた。若く経験が浅い営業担当であったから知れないがが、客からすれば関係のない話。若手をフォローする体制が出来ていないと感じた。納車の際、ボディの拭き残しやゴミが車内に落ちているなど、お客さまに満足いただくという気持ちが全く感じられなかった。また嫌な気持ちになりたくないので、今後のメンテは他店に行くつもり。次はもうない。 In a word, just sell. I was always worried about the exchanges until the car was delivered. I don't know because he was a young and inexperienced sales person, but from the customer's point of view, it has nothing to do with it. I felt that there was no system to follow young people. At the time of delivery, I did not feel any satisfaction from the customers, such as leftovers on the body and dust falling inside the car. I don't want to feel unpleasant again, so I plan to go to another store for future maintenance. There is no more next.
た	たくや on Google ★ ★ ★ ★ ★ 納車日は守れない。電話応対では名乗らない。安いなりの企業。追記本日納車（新車購入）追加でダイヤモンドコーティング（4万）を依頼していたが、出された車両はビシャビシャに濡れたタオルで吹き上げたであろう拭きのこしがガラス、車両にあった。さらにホイールも土汚れが付着していた。担当者に確認を行い洗車して頂いたが、このような稚拙な技術で、多額の費用を払ったダイヤモンドコーティングが施工されたと思うと非常に無念である。確認の使用がありませんが、しっかり施工されてますよね？なぜ新車を購入して、このような不愉快な思いをするのか不思議でならない。 The delivery date cannot be kept. Do not give your name when answering the phone. A cheap company. postscript Delivered today (purchase a new car) I had requested an additional diamond coating (40,000), but the vehicle that was put out had a glass and a wiping cloth that would have been blown up with a wet towel. In addition, the wheels were also soiled. I asked the person in charge to check and wash the car, but it is very unfortunate to think that the diamond coating was applied at a high cost with such a childish technique. There is no confirmation used, but it is well constructed, isn't it? It's no wonder why you buy a new car and feel this unpleasant.
ば	ばばびたたた on Google ★ ★ ★ ★ ★ 納車が2月しかも色々な理由で2月で当初契約したのは年明け前で。結果納車は４月でしたしかも謝罪もなければ契約時に言ってたプレゼント？も大分違う。まず謝罪が先じゃないか？このご時世でも遅くなるなら一報いれて当たり前経営者がワルいんですかね。他の口コミみましたがただ、文章で謝るだけ誠意が伝わらない会社です。 Delivery in February and for various reasons in February The initial contract was Before the new year. As a result, the car was delivered in April. And without an apology The gift you said when you signed the contract? and Oita is different. first Isn't the apology first? If it's going to be late even in this age, it's natural to be rewarded Isn't the owner a bad guy? I tried other reviews Just apologize in writing It is a company that does not convey sincerity.
K	K.K on Google ★ ★ ★ ★ ★ 今回、車購入でお世話になりました。スタッフの方々はお若いのにキチンと知識があり、車を選ぶ際にとても親身に相談に乗ってくれました。店内は広く清潔でとても快適。子供の遊ぶスペースや、フリードリンクマシーンなどがあります。そして！ほぼ新車なのに、未使用車と言うだけで正規ディーラーで購入するよりかなり安くなり、我が家はとても満足でした。（サービスについて文句言ってる方がいましたが、一つ言えるのは、安く購入できる分、正規ディーラー並みのサービスは期待しない方がいいと思います。※サービスは決して悪く無いので…）この度はお世話になりありがとうございました。 Thank you for purchasing the car this time. Although the staff were young, they were very knowledgeable, and they were very kind to me when choosing a car. The store is large, clean and very comfortable. There is a space for children to play and a free drink machine. and! Although it is almost a new car, it is considerably cheaper than purchasing it at an authorized dealer just because it is an unused car, and my home was very satisfied. (Some people complained about the service, but one thing I can say is that you shouldn't expect the same level of service as an authorized dealer because you can buy it cheaply. * The service is not bad at all ...) Thank you for becoming.
は	はる on Google ★ ★ ★ ★ ★ 契約とれば終わりのような対応です。電話折り返すと言って、かけてきません。お店側から提案してきたことが、守られない。代車は、ファンベルトの鳴きがうるさく、リアワイパー動かない、車内清掃一切していないような汚い車を配車されました。清掃、整備はきちんとするべきです。代車の車検証、自賠責が車に無く問い合わせれば、初めに郵送でコピーを送ると言われました。車を購入するのにこんなに我慢し、不快な思いをするとは思いませんでした。今後の付き合いが不安になったので、私はキャンセルしました。おすすめはしません。 If you make a contract, it's like the end. I said I would call back, but I wouldn't call. What the store has proposed cannot be protected. As for the substitute car, a dirty car was dispatched, in which the fan belt was noisy, the rear wiper did not move, and the inside of the car was not cleaned at all. Cleaning and maintenance should be done properly. I was told to send a copy by mail first if I inquired about the car verification of the substitute car and the liability for the car. I didn't think I was so patient and uncomfortable buying a car. I canceled because I was worried about my future relationship. I do not recommend it.