信州消毒株式会社

4/5 に基づく 2 レビュー

Contact 信州消毒株式会社

住所 :

Nakagomi, Saku, 〒385-0051 Nagano,Japan

電話 : 📞 +887
Webサイト : http://jns-ssinc.jp/
Opening hours :
Saturday 9AM–5PM
Sunday Closed
Monday 8:30AM–5:30PM
Tuesday 8:30AM–5:30PM
Wednesday 8:30AM–5:30PM
Thursday 8:30AM–5:30PM
Friday 8:30AM–5:30PM
カテゴリ:
街 : Nagano

Nakagomi, Saku, 〒385-0051 Nagano,Japan
桜咲 on Google

さっちもさん on Google

大幅に改善あり。 金子さんに担当変更。 こういう所は担当者さんで大きく異なるなと。 改善後 ・相手の都合の良い日時の確認 ・フォローと提案 全て満足。 一点、以前の担当の更なる調査ミスが発覚。 点検口が一つ不要だった旨、申告あり。 費用については相殺。 担当変更後、特にクレームなし。 丁寧な施工をしていただき、安心しました。 改善前 まず担当者が時間通りに来ない。電話も時間通りに来ない。(6月) その後、確認してもらい大工と調整を依頼。 ただ、まともな説明もない。(6月) クレームを入れるが担当はスルー。(事務女性が離席中なので後から電話させると確約) 電話はなしのまま。 本日(8/23AM)、上司から謝罪の電話あり。再調整中。 ・経緯 基礎を削る工事が必要とのことで、それを含み依頼。 削る工事含み消毒を依頼する。 新規点検口(大工に依頼)から消毒を実施するが、10分程で完了とのこと。 削る処は簡単に実施したと・・・ その後、シロアリで傷んだ部分を大工に依頼したが、ほぼ全く消毒がされていないとの話し。 確認すると、10cm程度だけ基礎を削り、手の届く所だけ消毒。 大工の確認では2m近いシロアリの跡があり、根多を取り替える必要もあるが、信州消毒に再確認を依頼してくれと電話する。(8/23AM) ・通話内容 担当:削ってくれって依頼しましたよね!?してないからやってない! 自分:削ってくれと依頼したのはこちら。やってないのは御社。消毒もまともにやってない。当:え?そうでしたっけ?✗✗✗社さんと相談したんですが・・・ 自分:依頼した大工すら間違ってる!担当を至急変えてくれ!話にならん! 担当:www え?!違いましたっけ?他の担当から電話させますわ!あはははは! 自分:担当変えてくれ!至急、まともな人から電話をくれ! 担当:はーい、電話しますねー 感想)....呆れた その後、まともな上司のフォローあり。 こちらも別大工に確認と調整を依頼
There is a big improvement. Change charge to Kaneko. This kind of place is very different depending on the person in charge. After improvement ・ Confirmation of the date and time that is convenient for the other party ・ Follow and suggestion All satisfied. One point, a further investigation error of the previous person in charge was discovered. There is a declaration that one inspection port was unnecessary. The cost is offset. No complaints after the change of responsibility. I was relieved that the construction was done carefully. Before improvement First of all, the person in charge does not come on time. The phone doesn't come on time either. (June) After that, ask for confirmation and coordination with the carpenter. However, there is no decent explanation. (June) I make a complaint, but the person in charge is through. (Since the office woman is away from her desk, I promise to call her later) No phone. Today (8/23 AM), my boss called me to apologize. Re-adjusting. ·background It is necessary to cut the foundation, so we requested it including it. Request disinfection including shaving work. Disinfection will be carried out from the new inspection port (requested by a carpenter), but it will be completed in about 10 minutes. It was easy to shave ... After that, he asked a carpenter for the part damaged by termites, but he said that it was not disinfected at all. After checking, the foundation was scraped by about 10 cm and disinfected only within reach. According to the carpenter's confirmation, there are traces of termites close to 2 m, and it is necessary to replace the roots, but I call Shinshu Disinfection to ask for reconfirmation. (8/23 AM) ・ Call content Person in charge: You asked me to cut it! ?? I haven't done it, so I haven't done it! Self: Here is the request to cut it. You are not doing it. I haven't disinfected it properly. To: What? Was that so? I consulted with ✗✗✗ company ... Self: Even the carpenter I requested is wrong! Change the person in charge as soon as possible! Don't talk! Person in charge: www picture? !! Did you make a difference? I'll call you from another person! Ahahahaha! Self: Change the person in charge! Call me from a decent person as soon as possible! Person in charge: Yes, I'll call you. Impressions) .... I was amazed After that, there was a decent boss's follow-up. Also ask another carpenter for confirmation and adjustment

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