不用品回収アクト神戸 - Kobe

When I suddenly got a lot of disused items and called, the response on the phone was very good, and I was impressed by the quick work while explaining well on the day! I am grateful to the staff, Mr. Maeda, for making various improvements. I would like to ask if there is anything else. Thank you very much!

A large amount of garbage to care for parents I asked you to dispose of large furniture. I was told that it was impossible elsewhere Thank you for your support! The story of Mr. Maeda who came Easy to understand and bright It was really good.

I had you come to collect the unneeded items today. It was surprising that the work was completed in a short time of less than 30 minutes, even though the amount of furniture including large furniture was quite large and it was taken out from the 3rd floor by a narrow staircase! Thank you very much for your refreshing response from the visit estimate to today. The mind is refreshed by the wonderful professional skill. I am very happy to be able to move in a good mood ?

I will write it for the first time for the future. After seeing the high evaluation of the reviews here, I requested an online quote to collect the disused items due to the move. Since there were large furniture (bed, chest of drawers, mirror stand, refrigerator, etc.), I thought it would be smoother to know the dimensions and weight in advance, so I pasted the product URL of the mail order site at the time of purchase on the form and started work on October 20. I would like to ask you to send it in 23 days, and I received a reception completion email around 1 am on October 19th. After that, I was contacted by an email from my personal mobile address in the morning of September 21, and I heard that I contacted from here because I could not send it due to an error. The estimated amount is 8,000 to 10,000 yen, and it is possible to respond smoothly if you call us when you have a chance. It is certainly not the staff's fault, as it was not possible to send due to a machine error. However, since the customer does not know such internal circumstances, I think that the impression would have been greatly different if there was a brief apology and explanation for the delay in contact. In addition, although there is a range, the contact was made after the desired date, so if you give consideration such as explaining by phone from the beginning, the talk will proceed more smoothly and I think it made me happy. I really wanted to reply immediately, but I was busy with various procedures and I replied to the email on the 23rd. I think I have a fault in that regard. However, I asked a few questions about the email I received, but there was no sound, so I finally made an inquiry by phone the next day when I was able to afford it. Those who respond to the phone are kind, polite and have a good impression. I received a deep apology and was convinced that the estimated amount initially presented from various points of view would be that much with the disposal of one point. However, I am very disappointed and disappointed that the contents entered in the inquiry form at the beginning were not taken over or shared at all, and I got the impression that the time of the week was wasted. Also, I was sick on the day I first requested a quote, so I hurriedly asked to change the date and time by phone. I feel sorry for this as well for my own convenience. However, the person who responded at that time was also blunt and did not know the manners of answering the phone, and I got the impression that the position was reversed while talking. This is the place where I suddenly made a selfish request, and I do not intend to point out details such as honorifics and mistakes in wording, but I think that the words that people choose and use show their sincerity toward the other party. .. Of course, some people are good at communication and some are not good at it, but I think I was relieved that it was a way of speaking that made me feel a little warmth. I was spending a lot of time with such anxiety about the estimate, but the person who came on the day got a very kind and pleasant impression, and the price and things increased, so it was about 50,000 yen. He offered us an affordable price. In addition, I was relieved to hear from the person who first responded to the call after the quotation. However, because I was worried, I asked another company for a quote as of Saturday, and that was a consistent and reassuring response from beginning to end, and I collected almost everything that remained at home. The price did not change on the day, it was hot to dispose of it properly and it was explained in an easy-to-understand manner, so I was offered nearly double the amount, but after consulting with my family and friends around me So I decided to ask there. If you are familiar with the structure of the industry and the market price, you may have another option, but if you are not like yourself, you will decide whether to ask or not with the impression of the person who responded. I will. I felt that this time, the people who deal with customers will greatly influence the image of the entire company. Also, even if it is only tens of thousands of yen, the accumulation of profits will greatly affect the survival of the company. Regardless of part-time job or full-time employee, if each person who belongs to the company does not understand the weight properly, the bad reputation spreads at a stretch because information sharing is so solid through SNS etc., and now it is highly evaluated. I think it could be ... in a few years. To be honest, should I write it here, which is seen by many people, should I make it a problem only within the company by inquiring directly to the inquiry form, is it not cowardly to write here, and if I write it, should I put the name as it is? I was really wondering if I should change it. However, by writing here, it will be easier to convey to the whole company, the employees will be tighter, and I think that people who will use it in the future will not feel like me, so be prepared and give as much detail as possible. , I wrote it with my real name. We sincerely hope that we will share this matter within the company and become a wonderful company that we would definitely like to use next time, and that it will continue to grow.

I asked the waste collection company, who came to the quotation of 5 companies, and asked me for the best feeling and the cheapest price. On the day of the event, three handsome brothers came and collected large furniture and home appliances from the narrow third floor in no time! It's a waste item, but I was very happy to hear that it was handled carefully and that my mother's furniture was treated like that, "It's good furniture, but now it's in Corona." I'm glad I asked you ❣️ Thank you ❣️

Request a purchase quote. First of all, there is no reply to the inquiry email. However, when I made an inquiry by phone from here, a nice woman responded and decided the date of the quotation visit. I was told that I had a phone call before I came home on the day, but I didn't have a phone call, so I suddenly came home and was given a strangely high estimate. I was offered twice as much as other companies, saying that it would be at least this much-I'll keep it to a minimum. (It was like licking because it was a woman) In fact, I didn't look at the purchased furniture (I just saw it for a moment) and was told that I couldn't buy such a piece of furniture (furniture that appears on the homepage). The person who came to the quote smelled of cigarettes, and the room smelled even after returning. I felt very uncomfortable. I don't understand why the word-of-mouth evaluation is so high. I will never use it again.

We had you collect work promptly. I was happy to receive price consultations. The workers were very energetic and impressed.

First of all, it is a story that Act-san did not come on the day of the collection of disused items and another company came on the day & the price was cheaper on the day. I asked you to use it when you moved. We made an estimate, decided the date for picking up unnecessary items, and prepared for it on that day. However, it was a completely different company that came on the day, and that company was not planning to pick it up because it was scheduled to be quoted. The company that came to us was helpful in responding to the pick-up on the day, but Mr. Act, who is important, did not contact us at all. Also, in terms of price, the company that came on the day was cheaper, and the response was cheerful, so ironically it may have been good that Act did not come. If you change your company because you can't come, I wanted you to contact me at least on the day. It took a lot of time, and I had to shift my schedule. There are many good reviews, but I feel betrayed even though I requested it with confidence. It was a good study not to swallow word-of-mouth communication.