特別養護老人ホーム きららの杜

Thank you very much.

When I go around various facilities and hospitals, I always hear about Kirara-san. Everyone, it's a good place to talk together ✨ It's still hard in Corona, but I want you to do your best.

There are not many people who go out after taking special care, but some people stop using this facility. There are different reasons... My relatives lived in beds and wheelchairs. I was left sitting in a wheelchair, unable to move alone, falling down and lying on the floor, falling down, and so on. It was good that they did not come to a femur fracture, but they were the only post-accident reports after many days. There was no apology. I didn't feel that it was a facility where I could feel relieved because of lack of manpower or lack of education. The private room was not hygienic. Every time I went to visit, I washed the washbasin, floor, and dust everywhere. It was regrettable that the waste disposal was not in good condition. The smell wasn't good either. There were times when the private room with the air conditioner turned on reached 30°C. Some elderly people can't ask for water at any time, can't open windows, have dementia, just lie down on a futon, lie down, or sit in a wheelchair for a few hours. Some people cannot speak. Every time I visited, I opened the window of the private room to change the air and tried to lower the room temperature. The futon was also very dusty, so I paid for it on the balcony every time I went. There were times when I couldn't get a snack during my snack time, even when I went to see him. Are you busy or just forgot... Since the person has dementia, I cannot claim that there is no snack. Therefore, it is speculated that he could not drink the tea at 3 o'clock. In some cases, no water was provided until dinner. I consistently felt that my hydration was too low. I personally feel that there are too many anxieties to entrust my relatives. It was a painful facility to see the sad reality. If I was thinking about the entrance of my parents, I wanted to refer to the tours, hearings, and opinions of the family members.

Thank you for your continued support. While having a hard time with the coronavirus, he held various events I am really grateful for your letter and online visit. I used to use other facilities for short stays, Kirara's response during the tour and the calmness of the staff were very impressive. Even if I'm talking to my mother on the internet When I hear "I'm really glad I'm here," I cry. I am a selfish mother, but I look forward to working with you in the future.

I am a home care manager at another office that I am always indebted to. The facility is located in a small town that straddles Ibaraki and Saitama prefectures, but it is no exaggeration to say that the response and atmosphere, including counselors and on-site staff, is one of the best in the neighborhood. The facility itself has been around for a while and may be inferior to the new facility, but (the new building? Is still new). In a time when this shortage of medical care staff became news, there were many staff members (I was surprised at first). It seems that there are almost no recruitments, and there are even caregivers who can't work even if they want to. I always see Kirara-san's Facebook and Instagram, but the attitude of constantly incorporating new things and constantly seeking change is rare in most long-term care corporate systems, and Kirara-san is always looking forward. With the impression that, and the text posted on Facebook etc., I feel a warm heart. Sometimes my family also writes there, so it's soothing to watch. Kirara-san's existence is quite conspicuous (^^ ;;, so I think there may be some grief and mischief, but I hope that she will continue to push forward and inspire the long-term care industry.