賃貸・売買のアクロホーム 堺筋本町店

To live alone for the first time Thank you for finding a room! Because it's my first time I was just worried Because the staff is kind and interesting I enjoyed finding a room! !! So I made 5 stars! I highly recommend it If anyone is looking for a room please! Please go! !! Maybe you can find the room you are looking for in a fun way?

During the busy season of March, I was able to find a property that Mr. Oka was happy with. Even if I consulted on LINE, the reply was quick, and I am glad that I was able to reply firmly with the contents of my eyes. I was very impressed with the good sense of distance and sales. Also, when looking for a property, he was a sales person who would like to ask. I'm really thankful to you.

For the first time to search for a property, go to a real estate company Since it was my first time, I was worried about looking for a property without knowing anything, but when I told him that I was looking for a property for the first time in a chat, I saw the current situation and here that I am doing badly when searching for a property. The person in charge, Mr. Takahashi, kindly and politely taught me from the beginning, such as where it is better to leave, and I explained to me that I did not understand anything, and the easy-going smile made me feel wonderful as a person. did! If you're looking for a property again, this is it! It was a customer service that made me think. Thank you again ??‍♂️

There were many things I didn't understand when I was looking for a room for the first time, but all of them were handled politely from 1. Even though I told them a lot of desired conditions, they searched for a property that met their wishes and budget, and also gave me information such as the local environment during the preview, and they were very kind to me. The uneasy part was resolved, and thanks to the person in charge, I was able to find a wonderful property that exceeded my wishes! I would like to ask if there is another opportunity. Thank you ^^

It was very good. Mr. Tanaka, who is unfamiliar with Osaka, introduced us to the property with a fun explanation with humor. In addition, he honestly told me about the advantages and disadvantages, so I was able to choose a property with confidence. I also wanted to ask Mr. Tanaka when looking for a property. Thank you for the whole day today.

I contacted you to show you the property here, and when you go to the store, you can talk well without wearing a mask with the sloppy attitude of the clerk. In such a time. With an unpleasant attitude, I immediately stopped cutting off and signed a contract with another real estate. I wish I hadn't gone.

The first response felt polite, but once the contract was decided, it was appropriate. I was told that the contract documents would be sent and returned, but the return envelope was not included and the return deadline was just around the corner when it arrived. After confirming that there was no problem, he told me to make arrangements by express delivery. I don't think it's possible to think about it normally, but after a month and a half of living, I got a call from a place called Life Support. Of course, gas, water, and electricity have already been arranged by ourselves. I was told that I am sorry that the life support side has already moved in and it has been a month and a half since I was confused by just having a talk like sales in vain. I was still silent until the contract, but I can't do it anymore. I'm angry. This is the first real estate agent to handle this. Moreover, I often talk here with the mask removed. I thought I should have done it differently.

As soon as the property was decided, I was forced to write a review in front of the person in charge on the spot, and at that time I gave a bland impression and 5 stars, but I felt that I could not respond to 5 stars, so I corrected it increase. I will give three points as the contents that I was dissatisfied with as a response. When interacting with this company, I regret that I should have avoided telephone communication at an early stage and exchanged everything by email. The first point is that there is no coordination between the telephone staff and the sales staff in charge. When making an appointment over the phone, I sent an email requesting a place to live and asked the sales representative to inform me of the details. I received your consent by e-mail, but the person in charge on the day of the preview did not convey the information at all. There seems to be no coordination between the telephone staff and the sales staff. The second point is the support at the store. I was planning to hand over my home key and insurance premiums at the store. I was told in advance that the key and insurance premiums would be handed over to the person who was there because the sales representative was absent. When I visited on the day, there was one employee, and when I gave my name, I immediately handed over the key, but I did not recognize the delivery of the insurance premium and explained that I would like to receive the insurance premium from here. .. I would like you to contact me firmly about the part related to money. I was later informed that I had to receive a fire insurance application on the day. It seemed that the necessary procedures could not be coordinated between sales employees. The third point is lack of explanation about necessary documents and necessary procedures. For example, I had submitted my health insurance card, but I was contacted to submit it again. When I asked him, I asked him before, but he reconfirmed it and said it was unnecessary. For example, the checklist in the room was not included in the documents I received, so when I asked him, he explained that "it may not be there", but later I was informed that it was in the hands of the management company. For example, regarding the communication with the insurance company, I thought that Mr. Acrohome would be able to process the withdrawal of insurance premiums, but in reality it has not been done. At first, I asked for the procedure at Acrohome, but when I asked him, he verbally requested the procedure at the contractor. I couldn't help talking about what I said and didn't say, so I broke and had to pay extra fees and other fees. By the way, I received a re-explanation from my sales boss over the phone today, but I explained that the policyholder is an individual, and the document says that it is a policyholder corporation, so I thought that the explanation was incorrect. However, I gave up thinking that it was useless to talk about anything more.