Matsumura General Clinics - Iwaki

2.2/5 に基づく 8 レビュー

Contact Matsumura General Clinics

住所 :

Kotaromachi-1-1 Taira, Iwaki, Fukushima 970-8026, Japan

電話 : 📞 +8
Postal code : 970-8026
Webサイト : http://www.matsumura-ghp.or.jp/matsumuraGHP/matsumura-top.html
Opening hours :
Saturday 8:30–11:30AM
Sunday Closed
Monday 8:30–11:30AM
Tuesday 8:30–11:30AM
Wednesday 8:30–11:30AM
Thursday 8:30–11:30AM
Friday 8:30–11:30AM
カテゴリ:

Kotaromachi-1-1 Taira, Iwaki, Fukushima 970-8026, Japan
るる on Google

一般の方の診察の合間にみていただいたのですが、入室するや否や「なんでそんな不機嫌な顔なんですか?」と。 コンプライアンス研修でもしたらいいのでは無いでしょうか? ただでさえ体調を崩して辛い状態で病院を受診しているにも関わらず、そのような発言はないですよね。 もう二度と受診したくありません。 ほかの先生や看護師さんはとても丁寧ですので一概に悪いとは言えないです。 なんのために病院があるのか考え、問診の仕方を練習してください。
I was asked to see it during the examinations of the general public, but as soon as I entered the room, I was asked, "Why do you have such a moody face?" Wouldn't it be nice to have compliance training? Even though I'm sick and have a hard time visiting the hospital, I haven't made such a statement. I don't want to see you again. The other teachers and nurses are very polite, so it cannot be said that they are all bad. Think about what the hospital is for and practice how to ask questions.
リョウ on Google

患者が落ち着かなく、その日のスタッフではどうしようもない時に師長に連絡するも病棟に来ず、挙句の果ては電話にも出ない。部長も退院は患者が帰った後にケガをするかもと退院はさせないと話すのみで病院に来ません。じゃあ、スタッフや他の患者はケガしようがどうなろうがかまわないと言うことなのか、また、自分の勤務が終わっているスタッフはずっと対応してろと言うことなのだろうか、ここまでパワハラのようなことをさせるのかと思った。管理職とは一体何なのか、もう、病棟のスタッフのみんながどうしたらいいのかわからなくなっています。大きな間違いが起きる前に何とかしてほしい。誰か助けて欲しいです。
When the patient was restless and the staff of the day couldn't help, he contacted the teacher but did not come to the ward, and he never answered the phone. The director also says that he will not be discharged because he may be injured after the patient returns, but he does not come to the hospital. Then, does it mean that the staff and other patients are injured or not, and that the staff who have finished their work should always respond, like power harassment so far? I wondered if I would do something. I don't know what a manager is or what to do with all the staff in the ward. I want you to do something before you make a big mistake. I want someone to help me.
ななしさん on Google

皆さんが書いてるように接遇は0点 他の口コミにある通り、酷い対応でここまで教育されてない病院は滅多にないと思います 思いやりに欠ける対応で、こっちは体調悪くて来てるのに腹が立ちました 一般的な病院だと、入職したらすぐ接遇講習とか受けるハズなんですけど、ここは受講しないんでしょうね ベテランっぽい人が見本になるべきなのに言葉使いや態度が一番悪かったです 先生は普通でしたけど、看護師や事務員が態度悪いから、他院に行きます
As you write, the hospitality is 0 points As in other reviews, I don't think there are many hospitals that have been terrible and have not been educated so far. I was angry because I was feeling sick because of the lack of compassion. At a general hospital, you have to take a hospitality class as soon as you get a job, but you probably won't take it here. The veteran-like person should be a sample, but the wording and attitude was the worst. The teacher was normal, but the nurses and clerks have a bad attitude, so I go to another hospital.
斉藤ニコ on Google

1時間も返答待たされ…結局…熱があるからと断られました。PCR検査陰性でもです。整形外科に診てほしくて連絡してるのに…小児科へだと(笑)熱がある患者は受けたくないのバレバレですよ。最低。
I had to wait for a reply for an hour ... after all ... I was refused because I had a fever. Even if the PCR test is negative. I'm contacting you because I want to see an orthopedic surgeon ... When I go to the pediatrics department (laughs), I don't want to have a fever patient. The lowest.
小池久子 on Google

父が入院でお世話になったのですが、コロナ禍で、面会禁止で荷物などは看護師さんから本人に渡してもらうのですが、連携が取れていないのか、お忙しいのもわかりますが、患者本人が病棟に確認して、そういえば届いてるという返事がきたとか、2度手間になったことがありました。こちらも見えないぶん余計に不安になります。
My father was taken care of by hospitalization, but due to the corona sickness, I was asked to hand over my luggage etc. from the nurse because of the prohibition of visits, but I understand that I am busy, but I understand that the patient is busy. I checked with the ward and received a reply saying that it had arrived, and I had trouble twice. I'm more anxious because I can't see this either.
シミズshimizu on Google

先生は良い先生ばかりだが、事務員さんや看護師さんが態度が酷いです。仕事の疲れなどでストレスが溜まるのは分かりますが患者さんに八つ当たりしたり、ストレスをぶつけるのは違うと思います。 後、疲れを理由に患者さんを適当に扱う時があります。疲れてるのは分かるんですが、適当に扱うのも違うと思います。 仕事に対してやる気がないならすぐに辞めてもらいたいです
All the teachers are good teachers, but the clerk and nurses have a terrible attitude. I understand that stress builds up due to work fatigue, but I think it is different to hit a patient with eight or hit stress. Later, there are times when the patient is treated appropriately because of tiredness. I know I'm tired, but I think it's different to handle it properly. If you are not motivated to work, I want you to quit immediately
りんりん on Google

膝が痛くて整形外科で予約の電話をしたらうちは膝専門ではないので個人でやってる整形外科に行ってくださいと言われた。電話越しで症状を伝えたら、あら可哀想に〜って言われた。可哀想なら受け入れろよ。まあ病院のレベルが低いから受け入れられないって事にしておくか。
I had a pain in my knee and when I called for an orthopedic appointment, I was told that I am not a knee specialist so please go to the orthopedic surgery that I do individually. When I reported my symptoms over the phone, I was told that I was sorry. If you feel sorry, accept it. Well, the level of the hospital is low, so I shouldn't accept it.
匿名希望 on Google

実際に受診しましたが、酷い対応でした。 患者に対しての態度、話し方等の接遇マナーを習ったほうがいいのでは?と思いました。 リョウさん、お勤めされてる看護師さんですかね? この病院は以前からの口コミを見ても、接遇を改善する等の対策がされてないようなので、病院自体に自浄作用がないのではないでしょうか? 心身を病んでしまう前に退職されるのが一番かと思います。 大変だと思いますが、ご自愛くださいね。
I actually had a medical examination, but it was a terrible response. Isn't it better to learn the manners of hospitality such as attitudes toward patients and how to speak? I thought. Ryo-san, are you the nurse you work for? Looking at the reviews from before, it seems that this hospital has not taken measures such as improving hospitality, so it seems that the hospital itself does not have a self-cleaning effect. I think it's best to retire before you get sick. I think it's difficult, but please love yourself.

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