M's General Internal Medicine Clinic - Saitama

I wanted to talk about influenza treatment and health check results. Personally, I thought it would be nice to have a local hospital where it was easy to consult, so this was very good. Unlike big hospitals, you don't have to wait for a few hours just to wait. Also, when the content of my questionnaire was ambiguous, I was very relieved because I had a proper hearing and a polite explanation. thank you. I would like to use it again when something happens.

Anyway unfriendly. I went for a pcr inspection, but instructed "Please come at 8:40". When I visited, it started at 9 o'clock, so it wasn't open. I don't know where to meet because it's not open and no one can ask. So, even if I call, the automatic voice is vacant and no one can hear, "Because it starts at 9 o'clock." The inspection is online reservation, but the meeting place is not written in the reservation email at that time. If you look around, there is a "corona vaccine waiting", but in reality, that is the meeting place for pcr tests (I should call it PCR ... Is that something to skip?). "I don't know because there is no indication of the meeting place for the pcr inspection. What should I do?" Spider "Yes, That's right" It ends with. Anyway unfriendly. Even after the test, it was said to "check if saliva was properly contained" and left for 20 minutes. what's that. Do it on the spot. .. .. The result is an email notification, but I will register by email twice. why? Also, the address and phone number were written on the spot, but isn't it necessary because it is pre-registered? Emails are also quite miscellaneous. "No abnormality as a result of inspection" And only. I didn't write what kind of inspection it was. I wonder if this can be used to report the results. .. .. at least "Results of PCR test" I want you to write it, but is there any reason why you can write it? Overall miscellaneous. And unfriendly. I don't know why I have to be here. I won't go anymore and I can't recommend it to others. ★ 1 without complaint.

I had a PCR test for overseas travel, but it is generally difficult to understand and unfriendly. As an example, When you apply on the web, you will receive an automated email asking you to send some information. There is only one word in it, "whether or not there is a medical certificate", but it does not say "what" you are asking for the presence or absence of a medical certificate. Actually, he wants to ask "Is it necessary to issue a negative certificate?" In that case, shouldn't it be "Issuance of a negative certificate" Necessity "" or "Is it necessary to issue a negative certificate?" Instead of "Issuance of a medical certificate"? Even if I send the information by e-mail, there is no response or response, so I do not know if it arrived at the clinic. The inspection is done within 72 hours of travel, so if you have trouble on the day of the inspection due to non-delivery of email, it may affect your travel. If you received an email, can't you reply as much as you received it? Such incomprehensibleness can be seen everywhere. The inspection itself was completed without delay, but how about checking and improving the emails and guidance texts once through the eyes of multiple people?