La Cocorico - Shibuya City
3.9/5
★
に基づく 8 レビュー
Contact La Cocorico
| 住所 ： | Gems Shibuya, 5F 3 Chome-27-11 Shibuya, Shibuya City, Tokyo 150-0002, Japan |
| 電話 ： | 📞 +87 |
| Postal code : | 150-0002 |
| Webサイト ： | https://cocoricoshibuya.owst.jp/ |
| カテゴリ： | |
| Description : | Pizza, pasta & roast chicken, plus fixed-price menus, in a spacious venue with exposed rafters. |
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Fabio Massimo Frazzetta on Google
★ ★ ★ ★ ★ Reasonable price and enjoyable food. The staff was pleasant and professional. Pizza is actually good for the Japanese standard.
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Holly Burevaado on Google
★ ★ ★ ★ ★ Great food, Worst service! When this place first opened it was very nice. The atmosphere was great the food was delicious, everything was just perfect!
So I decided to make a reservation for my brother's birthday. So the day came we showed up right on time for my 5:30 pm reservation. The staff couldn't find our reservation and made us wait for 10 minutes. When we entered I was surprised to see that they're not even busy and so far we were the only customers.
As soon as we were seated our waiter just left us. 15 minutes later and still no water or drinks served, I had to stand up to personally call the waiter in the kitchen.
We ordered and yes the food was great. But then they brought a meal that we didn't order, we had to send it back. In addition we had to call the waiter to refill our glasses. I think we called them like more than 3 times. Obviously they were not attending to us. But the ironic thing is that it wasn't even busy.
This is were it gets crazy, we ordered 3 souffles. My souffle came first, after 10 minutes my friend's souffle came then after 5 my brother's(the celebrant).
The service was so terrible that I told the staff as I was paying that I made a reservation here for a special occasion and this is what you've done. No apologies, just bowing and the impression that they wanted us to just pay and leave.
On top of this dinner disaster, I saw my phone and there was a voicemail from the restaurant around 6:00 pm. The message was trying to remind me that I have a reservation.
I guess they don't really check on their diners! We were already there. I called the next day to complain to their manager and all he said was Hai, Hai(Yes, Yes) in Japanese. Just like their staff he didn't know what I was talking about and he didn't really care.
Such a shame because we really enjoyed the food. I don't care if it's expensive but if the service is this bad I wouldn't go back. I told my clients not to go this restaurant as well. Maybe their other branches have better customer service.
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Gabriela Moraes on Google
★ ★ ★ ★ ★ Lunch menu is great! Set of salad + pizza/pasta/chicken (you choose) + beverage + dessert for ~1,400 yen (depending on the size medium or large).
Only bad thing is the service that's super slow and probably need more employees!
Note: super crowded between 12 ~ 12:30, you will probably have to wait a little bit to get a table
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Pete on Google
★ ★ ★ ★ ★ Very enjoyable plates of wagu beef ragu and also carbonara at a reasonable price. Great job ?
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Yoko T on Google
★ ★ ★ ★ ★ Always coming back to *La Cocorico* with a big smile on my face.The experience here is fabulous,very nice atmosphere,friendly, lovely and respectful staff and last not but not least ✨ delicious food✨.I only come here to eat for dinner,so I can't exactly tell about lunch.Easily the best pizza I have ever had in Japan.I recommend trying the cream cheese with figs and raisins spread and paté spread; they are to die for.I recommend this restaurant with all my heart,I come everytime for special occasions and everytime i leave very satisfied and happy! Thank you La Cocorico for always making me smile!
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Vincenzo Borsalino on Google
★ ★ ★ ★ ★ As a Frenchman, I had high expectation on a rotisserie chicken.
Unfortunately, the chicken we were served was not bad...but nowhere close to the crispy, mouth-watering piece of chicken I was picturing.
My guess is the poultry are not roasted long enough and not through the traditional roasting spit we see in Europe.
Plus, what a disappointment to be served rice with roasted chicken...shouldn't it be savory, almost caramelized potatoes?
Staff was really pushing us to eat quickly.
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Yuu uuu on Google
★ ★ ★ ★ ★ If you come here for the first time, give it a try for "Rottiserie Chicken". It takes 20- 30mins usually to prepare but give it a try. The reason for 3 star is when you come during lunch time on weekdays, chicken sometimes a bit red inside and you might need to wait to be served.
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Arunn Vel on Google
★ ★ ★ ★ ★ Great place not far from Shibuya station. The ambiance and food was great, already been there few times. The lunch set was a great value deal. The have great tasting hot pizza which was really good. Their “Rotisserie chicken” set is highly recommended. Great place to spend time with friends with delicious foods.
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