広島第一交通（株） 本社事務所

The taxi driver of No. 5532, driving a taxi while smoking a cigarette when not carrying a passenger, and driving in front of the Danhara police station while driving a horn while making a horn. When I inquired to the office, he said, "Because I'm still entering." It is a taxi company that smokes cigarettes in the car and can only drive in arrogant manner even if it is fresh. Please be careful!

I use a lot of taxis, but this is the best customer service

The driver of this company who came to the store where I work. Very arrogant attitude. I definitely don't want to take a taxi here

The taxi here was driving too dangerously, so when I honked my horn, the car stopped, the driver opened the window and yelled. I would like you to thoroughly train employees.

Iwao, the driver, If you point out as well as detour I was upset without an apology. Waiting on customers is also bad feeling from beginning to end. If it's about "I thought that was a shortcut" I do n’t have enough explanation, Where you can cross with just one bridge Turn around and return to the original place A clear detour made a difference of about 1000 yen.

Complaints are poorly handled. The content of the complaint was that he was refused to pay in cash because he had no change, and the driver himself specified that he should pay by bar code payment or credit card. If you ask if this is a normal response to the story, you have to ask the driver who responded. I was told. What would the driver, who wasn't ready for change due to his morning work hours, intend to do if he didn't have the bar code payment or credit? I will never use it again. Other taxi companies have had similar things, but I'm not prepared for change, so please give me as much change as you can. I'm sorry for the inconvenience. I don't think we should do the same. On the contrary, when the other drivers of Daiichi Kotsu wanted to make a bar code payment, they did not know how to make the payment. For that reason, I have been asked to pay by credit card or cash. It was also twice in a row. If I was calling at that time, could I have prevented something like this? I asked if I could use bar code payment before boarding, but it's okay. So I got on the train. As a result, I couldn't use it ... The two drivers apologized for not knowing how to pay the bar code, so I was convinced that I paid by credit card. The driver this time is too arrogant. I think we may ask customers to change the payment method, but it is not natural. I also told the driver's name and number, and the number of cars, but it is unknown whether the complaint was properly reported after that. What is the education for drivers? I don't think there will be any hindrance to management if one customer is no longer in use, but I pray that the company is not a company that doesn't care about it.

I have registered a mom support taxi (labor taxi) from this company, and on the day of childbirth, my wife started to have labor pains, and when I called the labor taxi dial, she said, "Currently, the car is out and I think I can dispatch it. There is no one point. When I asked if I could call the taxi I was paying for, I was told, "It's difficult. Please hit another one." As a result, I couldn't get a taxi. I was surprised at the lack of consideration that I couldn't provide any support even though I called myself a mama support taxi.

I called the reservation dial and asked for the next day's dispatch Even if I wait there early on the day, I will not come at the reserved time. I haven't waited so long so I contacted him → It seems that the person in charge of dispatching the vehicle made a mistake in time terrible. And if you make another reservation on another day I made a complaint about how I sent the last mistake Is it registered? When I told him the reservation time, he said, "I'm in trouble if I don't stay at that place at that time. Please stay at that time, isn't it?" Was unilaterally blamed. I've never been late for the reservation time and I'm not convinced. I don't want to use it again and I don't recommend it. I had the worst feelings.