株式会社 ナチュラルハウスグループ ホーム･デポ-アイディール-ソリューション

I was looking for an internet provider who would buy EcoCute cheaply and even set it up. This shop was very kind and accurate, the installation was finished successfully and it was very good. Thank you in the future.

I bought EcoCute here, but the guarantee company Warranty Mart, which had a 10-year warranty, went bankrupt, and the support system after that became suspicious. Since an error message was displayed, I asked the manufacturer for a field survey through here and waited for a reply, but when it was postponed and I received a phone call from the Home Depot, "Can I send an estimate of the repair price by e-mail?" I was asked to send it, but I stopped talking temporarily in advance. After the field survey, the error display on the remote control had disappeared, so when I asked the manufacturer in advance whether it could be used as it is, I was told, "I want you to use it just in case." After that, I can use it without any problems. The Home Depot did not inform me of the fact that the person in the field survey had reported that "the error display had not arrived." Why wasn't there? It is unclear why the person at Daikin, who is also a causative, did not directly tell me that there was no error in the failure display. Since the guarantee company went bankrupt, the management of the company became difficult, so maybe you are trying to commit a repair price fraud? It is considered. The other party is also trying to make it a problem of our usage such as "depending on the customer's usage conditions". An escape attitude that does not try to guarantee even though it is a normal use, without using it strangely or incorrectly. Shouldn't the 10-year warranty apply to all failures in normal use? If you say that you are paying for aging deterioration, the 10-year warranty will be a mere ghost and only the tatemae. It is safer to think that the 10-year warranty is almost nonexistent. Please be careful not to be fooled. Think carefully before you buy. The money is stripped in collusion with the manufacturer. This is exactly what it means to lose money when buying cheap goods. I will not shop here anymore, I will tell this fact to the acquaintance who recommended this company, and in some cases I will mention to the Consumer Affairs Center that "the 10-year warranty is a false declaration for the purpose of attracting customers". Even when I brought in the toilet, I did not keep the promised date and time, and I quarreled with the construction shop. It's a sloppy company. Whether it's cheap or bad, it makes a fool of customers.