Koguchi Ear - Okaya

I've been helping you since I was little. It feels crowded every time I go, but the teacher is a very nice person and they can see me at ease.

The otolaryngologist will be examined here. Please treat allergies and inflammation appropriately and prescribe medicines. Amateurs think of toothache, headache, stiff shoulders, etc. when they have facial pain, but the teacher taught me that pain due to nasal upset may occur in various parts of the face. The teachers and staff feel good and the room is clean. Although it is located in a densely populated area of ​​houses and shops, there are plenty of parking lots available. There is a notice that a pharmacy that will issue a prescription nearby may use the parking lot of the pharmacy for those who use this clinic. It is a well-known and trusted clinic for the local people.

The teacher explains it well, but the receptionist is very biased and arrogant.

I had a cold, so I called. It was an aunt who came out, I had a very bad attitude. I don't listen to this story at all. After all, I was hung up on the way. I was suffering from a cold and tried my best to convey it. I thought it was a very terrible customer service.

I visited you at the first visit. The aunt at the reception asked me what happened, and when I was talking, I was told that I wasn't listening to it ... I have a sore throat and I'm talking hard, but no matter what I say, I'll hear it later. .. I'm desperately explaining for help, but he doesn't listen. An aunt with gray hair. I want you to face more patients. The teacher was a really very nice person. The receptionist's aunt is the worst. I discriminate against patients. Second visit. Reception is a little troublesome. I was laughed at when I put in the medical examination ticket by mistake. If the reception is different from the last time. It is a reception that really makes the opposite unpleasant. The teacher is really wonderful ...

Below, I don't want to write the details of the examination, so I will hide it in some places. For some reason, I had to make a special request, and I was looking for a hospital that could listen to it. When I talked about the details over the phone, I was able to approve it, so thank you for your medical examination. However, it seems that the situation was not well communicated to the teacher from the person who responded to the phone, and in the end it did not meet my wishes. Sensei "I can't do that" I "I should have talked about the situation over the phone ..." Sensei "Still, it's our policy." It's good, because it's a private hospital, it's okay to have a teacher's policy. However, this doesn't mean anything that I confirmed by phone. So, at the reception desk, I told him that he should have spoken on the phone at the time of accounting, but he didn't get it, and he couldn't achieve his purpose after all. Then, the teacher came out and said again, "This is our policy." "Even if it is properly communicated, the conclusion will not change." It is my own business that I can ask without confirming the details and be pinched. But what about this after checking it? I just told you what was suggested by a doctor at a hospital in another department as a hope, so I didn't make a ridiculous request for amateur thinking. Even if it is said that the conclusion will not change even if it is transmitted, if hope does not come true, it has not come in the first place. I'm just surprised that there was no apology for not being properly communicated. It's all about this. I want you to return your time and money.