経営戦略研究所株式会社 - Yokohama

About a year has passed since I was taken care of by a consultant. I participated in the basic course last year and was able to learn and notice a lot. As a result, we were able to grow significantly as a clinic. During the management consultation, I felt the need for a consultant and decided to ask. At first, I started without knowing what to do, but as I continued, I gradually understood the problems of the clinic and the necessary efforts, and the results came out by actually doing it. It was. Although it was affected by the coronavirus this term, it has set a new record high. This is also thanks to the consultant who can always take the consultation seriously until late. In the future Thank you! !!

I want to improve my clinic! But I'm not sure exactly what to do! For those who have such problems, we recommend the seminar called "Management School" of the Dental Clinic Area Ichiban Practical Meeting. I would like to share with you three personal recommendations that I have been attending the management school for three years. ① Information! The first thing that surprises me when I participate in the management school is the amount of information! That is also raw information! In other words, I have a lot of information I want now. I want to improve this part of the clinic, but what kind of efforts are being made at other clinics to improve it? Such information can be immediately caught at the management school. ② Friends! Trouble at my clinic! I think everyone has it. But are there any friends around you who can talk to you about it? There are many colleagues in the management school who have similar problems at the clinic and are trying hard to solve them. It's easier to come up with a better solution if you think with your colleagues at the management school rather than worrying about yourself! At the management school, I was keenly aware of that. ③ Support! That said, I'm not so aggressive and I can't easily make friends with whom I can discuss my concerns! Even for such people, you can rest assured that the consultant in charge will support you at the management school! I myself asked the consultant in charge to teach me more specifically about "what should I do now?" In order to improve the clinic. If you attend a management school, we recommend that you take advantage of this support. Even though I am such a person, at our clinic before attending the management school, there are few patients who come to the clinic, and when I get busy once in a while, there are no staff members to work for me this time! It was the situation. As the director, I spent days when I could only feel resentment when I saw a patient looking at such a clinic with an anxious look. However, after participating in the management school, many problems were solved little by little, and patients began to say, "It's changed" and "It's improved!" It's been 16 years since I opened the clinic, and now the clinic, staff, patients, and myself are in the best condition. I want to improve my clinic! If you have such a feeling, I recommend that you do your best by participating in the "Management School" instead of doing your best alone.

This was actually my first experience asking for a consultant in my life. I felt that the threshold was high for consulting, and there were some parts that I avoided. However, it has been several years since he became the director of a dental clinic that has been open for more than 30 years. I was stuck in everything and had no idea what to do and how to become a good clinic or how to grow. At first, I started by attending a seminar with a friend's introduction, and gradually learned about the management of a dental clinic. The only thing you can learn at a dental school is dental technology, and no one will tell you about the management of a dental clinic. Even if I don't understand or understand anything, I am always told the joy and sense of accomplishment of clarifying each issue and clearing it. It's been about a year since I asked for a consultant, but I can feel that the clinic I'm aiming for has become clearer and I'm making progress. The person in charge always encourages me by the side, and I am really helped by the existence of being kind and thinking. I just don't want to go back to those vague days. If anyone is wondering, I want you to take the courage to take the step as soon as possible.

Of the dental treatment and clinic management, there were many study sessions on treatment technology, and I was studying to provide better dental treatment to patients, but I did not have the opportunity to study especially on the management of dental clinics. It was. As a result, this has created a state in which amateurs are also managing. In order for patients to receive treatment comfortably, it is necessary not only to improve their skills but also to manage them well. Teamwork is important for dental treatment, so I felt that the power of the staff had a considerable effect on the treatment. However, I didn't know what management was like in the first place, and I was looking at management seminars as a colored item, so I was looking at it diagonally rather than not worrying about it. I sometimes saw this seminar on SNS. The reason I participated was that I was worried about employment. Even if I asked for staff, it was a situation where I could get in touch with one person a year, so I decided to participate with the thought that I could somehow improve it. At first, I had a lot of resistance, even though I had decided, but when I participated in the study session, I was keenly aware that I really didn't know about management at all. The more I studied, the more I was horrified. I don't know the correct answer because there are various opinions about the management of the clinic and I think there are various directions, but I think that you gave me a certain path. The content of the seminar may be difficult due to my personality, but I am satisfied with the many things I can learn.

What kind of image do management consultants have? A ruthless profession that does not treat people as people, but as things, as one of the cogs of the organization, in pursuit of the interests of the company or organization? I think there are many people who have an image that they can't trust and have a bad smell. Before I met the Management Strategy Research Institute, I had such an image as a "management consultant." It was five years ago that I attended the seminar of the No. 1 practice meeting in the area with a friend's introduction. I don't have any hope for the management of the dentist's office, and I think he introduced me without seeing me living with vague anxiety about the future. Over the next five years, various events have happened to me. And my life and work have changed dramatically. Financial stability has been gained, and my daily work and relationships with staff have changed from pain to joy and fun. A dream in a dimension that I had never imagined five years ago has come true, and I am trying to move on to further goals. I have come to have expectations for myself in the future. I truly trust the Institute of Business Strategy. This is because the Management Strategy Research Institute is a company that always strives to "take good care of people." At seminars, people are sometimes compared to things to make them easier to understand. "Incombustibles, combustibles, natural products", "Purchasing is people", etc. However, in fact, what I felt after attending the seminar for the past five years was not only for the director but also for the staff members, "to improve myself and the clinic" and "I myself. What should it be to "shine like it"? I felt that he was teaching me "how to be able to think and act for myself". Also, the "business strategy" mentioned in the lecture is very scientific. It is very convincing because it logically explains the important ideas that form the basis of management regardless of the times and regional characteristics, and also introduces concretely the efforts that have been successful so far. However, the social situation surrounding dental clinics changes from moment to moment with the times, and the situation is completely different in each clinic. Therefore, I don't think there is a correct answer regarding the management of dental clinics, "I can definitely succeed in this way." The most important point in the success of dental clinic management is how to make improvements. Do you practice? I think it is. I think that is in the part that cannot be measured by the numerical values ​​and data of the clinic. The great thing about the Institute of Management Strategy is that the consultant goes to the dental clinic, faces and interacts with each staff member who works at the site, and the consultant himself feels the atmosphere and atmosphere of the clinic, which is more appropriate. I think we are in the process of creating initiatives that suit the dental clinic and creating a system together with the director and staff. We recommend the Management Strategy Research Institute to those who are considering attending seminars and those who are considering introducing consultants. For the dental clinic, "staff that cannot be replaced" For patients, "the dental clinic that cannot be replaced" will be an irreplaceable existence. It is also recommended for those who are thinking of finding a job at the Institute of Business Strategy. It is a very difficult social situation to run a dental clinic. Consulting is a profession that can enrich a client's life and brighten the future of his family. Thank you very much.

I will write my personal impression. About five years after it opened, I participated in a free seminar when I felt my own limits as a director and manager in management. Actually, I knew about the management school before it opened, but I was reluctant to participate. However, this time I was thinking of struggling with straw, and when I attended the seminar, I thought that I could succeed if I acted honestly on the contents of this seminar. Three years after I continued to participate, just by doing what I learned in the lecture obediently, the management (such as hiring a dental hygienist) that I had been worried about improved, and my medical income increased. We were able to obtain this result thanks to the highly motivated members and practice groups we met at the seminar. In particular, the support of the dedicated consultant is wonderful, so I think we were able to obtain such a result. I don't want to go back to the clinics of the past anymore! I would like to continue to practice and grow every day. We look forward to working with you in the future.

At first, I seriously worried about cost-effectiveness for consultancy. It was the first time that I had a trial consultation, and I was able to resolve the dissatisfaction of a staff member who was the most worried about me at that time, and I was able to hold retirement. Now the staff is taking the lead in pulling everyone. Two years have passed since the start of the consultation, and the results of the clinic have been steadily growing, and above all, each staff member has taken the initiative in participating in the efforts of the clinic. Now, even if I don't take me, the staff alone participated in the study session, and the next day, "Thank you for participating in the good study session." I will. This is really nice. The number of jobs other than work has increased since the practitioner's meeting entered, so it has not become easier, but the clinic is definitely growing. And I think the first change (growth) is a change in my mind. It was difficult to change, but the fact that I was able to change made my work fun! I'm very satisfied with my hope that I want to enjoy my work! Dr. Yamamoto, a consultant, teachers who are taking care of various classes, wonderful dentists who I met in the class, and Dr. Iwabuchi who created such a wonderful organization. Is only grateful. I am always grateful for your help. Thank you for your continued support.

I am learning the management to run a dental clinic from scratch. I am very grateful that the director can support places that cannot be reached by myself, such as training new staff and education on how to do it. There are various programs for training mid-career staff, training executives, and training directors like myself, and I am making the most of them. I was really glad that I was struggling to manage and manage the dental clinic. Sincerely.