Kinko's - Toshima City
3.2/5
★
に基づく 8 レビュー
Contact Kinko's
| 住所 ： | 藤久ビル西２号館 1F 3 Chome-28-1 Nishiikebukuro, Toshima City, Tokyo 171-0021, Japan |
| 電話 ： | 📞 +89797 |
| Postal code : | 171-0021 |
| Webサイト ： | https://www.kinkos.co.jp/store/tokyo/t018/ |
| カテゴリ： | |
| Description : | Chain providing office & packaging supplies, plus a variety of services such as shipping & printing. |
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y
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y s (やす) on Google
★ ★ ★ ★ ★ ポイントの付くクーポンを使えるかどうか伺った店員がわからなさそうだったが、周りの店員に聞くことなく使えると返答、本当に大丈夫か確認するも、大丈夫ですと言うので信じて使ったがポイントはつかなかった。
わからないのを責めるつもりはないが、嘘はつかないで欲しい。
殆どの店員が他人行儀で愛想はない
 The clerk who asked if I could use the coupon with points did not seem to know, but I replied that I could use it without asking the clerk around me, but I said that it was okay to check if it was really okay, so I believed it and used it, but I got points There wasn't.
I'm not blaming you for not knowing, but don't lie.
Most clerk is behaved by others and is unfriendly
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匿
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匿名パンダマウス on Google
★ ★ ★ ★ ★ 店員に愛想がないというより、単純に分業と協業がうまくいっていない。全然混んでないのに一度のサービス利用で担当者が3回変わって、同じ説明を3回させられた。
The division of labor and collaboration are simply not going well, rather than the clerk being unfriendly. Even though it wasn't crowded at all, the person in charge changed three times by using the service once, and I was forced to give the same explanation three times.
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鈴
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鈴木孝之 on Google
★ ★ ★ ★ ★ 24時間営業である事が最大のセールスポイントではないかと思います。遅い時間になって、印刷物を大量に必要とする事になった時等は大変有り難い。
接客対応はスタッフによって評価は分かれるのでは。逆に、池袋という土地柄か、バラエティーに富んだ方々が来店してきては、中々無茶な要求をしている事が多いように感じるけど、スタッフは割合淡々と業務をこなしているように思います。
会員にならないとPCが使えなかったり、コピー料金が割引されなかったりするけれど、私は評価してます。
(令和3年1月現在)
営業時間は昨年より 8:00 - 22:00 となり、24時間営業に戻る事はないのかと尋ねたら、恐らくこのままだと思います、とのお返事でした。
可能であれば、もう少し営業時間を延ばしてもらえると有り難いです。
I think the biggest selling point is that it is open 24 hours a day. I am very grateful when it is late and I need a large amount of printed matter.
The evaluation of customer service may differ depending on the staff. On the contrary, when people from Ikebukuro, who have a lot of variety, come to the store, I feel that they often make unreasonable demands, but I think that the staff are doing their jobs fairly easily. ..
If you don't become a member, you won't be able to use your PC or the copy fee will not be discounted, but I appreciate it.
(As of January 3rd year of Reiwa)
Business hours are from 8:00 to 22:00 from last year, and when I asked if I would return to business 24 hours a day, I replied that I think it would be the same.
If possible, I would appreciate it if you could extend the business hours a little more.
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山
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山下大介 on Google
★ ★ ★ ★ ★ とにかく要領が悪いスタッフ達。
おまけに感じも悪い。
キンコーズの他店舗も利用したことがありますが、この店舗は2度と使いません。
Anyway, the staff who are not good at it.
Besides, it feels bad.
I have used other Kinkozu stores, but I will never use this store again.
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あ
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ああ on Google
★ ★ ★ ★ ★ 論文の製本をお願いするのに、分からないことがあった為、申し訳なさそうに聞いてみたら、女性の店員からとても冷たい対応をされました。あのような対応する人、いつか天罰下りますよ。
I asked for the bookbinding of the paper, but there was something I didn't understand, so when I asked him apologetically, the female clerk gave me a very cold response. Such a corresponding person will be punished someday.
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井
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井上。 on Google
★ ★ ★ ★ ★ 550円かかるとの説明だったのに1100円請求された。パソコンの利用時間の説明が一切なかったのに説明したと言われた。サポート代は分かりますが従業員の方がやり方に手こずっていてそれですごく時間がかかったせいなのにその分の金額延長で請求されて詐欺にあった気分です。
I was told that it would cost 550 yen, but I was charged 1100 yen. It was said that he explained it even though he did not explain the usage time of the personal computer at all. I know the support fee, but I feel like I was fraudulent because the employee was having trouble with the method and it took a long time, but I was charged for the extension of the amount.
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2
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277 Tta on Google
★ ★ ★ ★ ★ 他の方の書かれているとおりです……店員が色々と酷かった。他に手段があるなら次は使わないです。
■店員の態度と品質
恰幅のよい女性店員、メガネかけた小柄な女性店員ともに無愛想で顔にはっきりと『面倒』と書いてる感じの対応をして頂きました。
それはまぁ我慢するとして、、
後者の店員はミスプリントしておきながら『貰ったデータを印刷しました』とぶっきらぼうな発言。渡したデータ確認してもらってミスが発覚したら謝罪もなく『印刷しなおします』と投げやりな態度。データ6個を一枚ずつ印刷するだけで2枚もミスるってどれだけ無能なのかと……
ちなみに店員のミスで再印刷してるのにPCの利用時間は再印刷の間も計測してるようでした。わざとミスしてPC利用時間を稼ぐように指示されてたりするのかと思われちゃいますよ
(USBのデータをデスクトップのフォルダに移しただけなので私の使用時間は1分以下。これでPC使用料取れるのだからいい商売ですね笑)
値段も安いわけではないし、その理由は人件費だと思うのですが……
24時間営業でもなくなったし、サービスも低下、もう使いたくないなぁ
As the other person wrote ... The clerk was terrible in various ways. If there is another means, I will not use it next time.
■ Attitude and quality of clerk
Both the female clerk with a good range and the small female clerk with glasses were unfriendly and responded with the feeling that "troublesome" was clearly written on the face.
As for that, I'll put up with it ...
The latter clerk made a blunt remark, "I printed the data I received," while misprinting it. When the data passed was confirmed and a mistake was discovered, he said "I will print it again" without apology. How incompetent it is to make two mistakes just by printing six pieces of data one by one ...
By the way, it seemed that the usage time of the PC was measured during the reprint even though it was reprinted due to a mistake by the clerk. I'm wondering if I made a mistake on purpose and was instructed to earn more PC usage time.
(My usage time is less than 1 minute because I just moved the USB data to the folder on the desktop. It's a good business because I can get the PC usage fee with this lol)
The price is not cheap, and I think the reason is labor costs ...
It's no longer open 24 hours a day, the service is down, and I don't want to use it anymore.
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김
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김원근 on Google
★ ★ ★ ★ ★ It was hard to use because I was a foreigner, but the staff helped me very kindly, so I was able to print it successfully.
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