Junesse Enterprise - Kawagoe
3/5
★
に基づく 3 レビュー
Contact Junesse Enterprise
住所 : | 1 Chome-2-1 Nakadai Motomachi, Kawagoe, Saitama 350-1159, Japan |
電話 : | 📞 +897 |
Postal code : | 350-1159 |
Webサイト : | http://www.ext-fed.com/jeunesse/ |
カテゴリ: |
![1 Chome-2-1 Nakadai Motomachi, Kawagoe, Saitama 350-1159, Japan](https://gstatic.yellowsite.net/gpictures/900x600/2417/MXxBemRxeFJjQ2FBeDRqQjZRamFnWHN3Jnlhdz0yNjguMTQwMDh8eWVsbG93cGFnZWpwLmNvbV8w.jpg)
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Toshi Take on Google
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五寸田 釘男 on Google
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さっきー on Google
★ ★ ★ ★ ★ ルーフのクリア層が剥がれてきた為、塗装を依頼しようとしたところ、代車が予定が詰まっていて約3週間ほど待つとのことだった。それでも直してもらいたいので代車のめどがついたら折り返しの電話をして貰えるように頼んだ。予定の期日になっても電話は来ず、こちらも忙しさも有り連絡はこちらからは入れなかった。一段落し連絡を入れたのが約2ヶ月後、担当者に内容を伝えたところ、忘れていたのを思い出しかたように「あー…。」と言われ、「まだ代車が埋まっていて予定が取れない」と言われた。3週と言われたものが2ヶ月も経っているのに、まだ代車が埋まっているって…、どう考えても約束忘れて後の仕事入れちゃったから車が確保出来ないんでしょって感じだった。良識ある会社なら忘れていた事に対する謝りと 、代車が早めに確保出来るかやってみますと言うのが筋じゃないかと思う。もし本当に忙しくて代車がずっと取れないなら3週経った時点で連絡を入れ、その旨を伝えてもう少し待ってもらうように言うべきだと思う。
ホ◯ダディーラー系列会社で技術が優れているとか謳っているが、接客の技術は全くなってない。修理じゃなくてそっちの技術を磨いた方がいいんじゃないかと思う。ひょっとしてディーラーからの仕事ばかり優先にして飛び込みで来たお客は適当に扱ってるんじゃないかと思う。表裏つけるような仕事してるんだとしたら、広告にあるような「◯◯系列だから安心…」とか、「何年創業で老舗だから信頼出来ます」みたいな広告辞めたほうがいい。広告看板みて 信頼出来そうだから訪ねてみたのに、こんな対応しか出来ないなら看板立てる必要無し。お客に失礼だし仕事取らないなら看板経費の無駄。ひょっとして乗っていった車がホ◯ダじゃないから敬遠したとか!?
仮に板金を必要としているような人が居て、こちらの会社の事を聴かれたとしても、今回有った出来事を話し、気分悪くなるから絶対に利用しないように勧めたいと思う。
The clear layer of the roof was peeling off, so when I tried to request painting, it was said that a substitute car was full and I would wait for about 3 weeks. But because I want to fix it asked me to Nowak and the phone of the folded-back when I got the prospect of loaner car. I didn't get a call even when the scheduled date came, and I was too busy to get in touch with him. About two months after I settled down and contacted him, when I told the person in charge about the contents, he said "Ah ..." as if he had forgotten it, and said, "The substitute car is still full and I have a plan. I can't get it. " It's been two months since it was said to be three weeks, but the substitute car is still full ... I feel like I can't secure a car because I forgot my promise and put in a later job. was. I think it is a good idea for a sensible company to apologize for forgetting and to try to secure a substitute car as soon as possible. If you're really busy and can't get a replacement for a long time, I think you should contact me after 3 weeks and tell them to wait a little longer.
It is said that the technology is excellent at the Hoda dealer affiliated company, but the customer service technology is not at all. I think it's better to hone that technique instead of repairing it. I think that the customers who jump in by giving priority only to the work from the dealer may be treated appropriately. If you're doing a job that supports the front and back, you should quit the advertisement, such as "It's safe because it's a ◯◯ series ..." or "You can trust it because it's a long-established store since it was founded for many years." I visited the advertising sign because it seems to be reliable, but if I can only do this, there is no need to put up a sign. It's rude to the customer and if you don't take a job, it's a waste of signboard expenses. I heard that the car I was riding in wasn't a hoda, so I avoided it! ??
Even if there is a person who needs sheet metal and hears about this company, I would like to talk about what happened this time and recommend that you never use it because it makes you feel sick.
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