JINS - Nagaoka

Since my family is taking care of JINS, I am the first JINS. Saturdays and Sundays are crowded anyway, so if you don't plan on doing other errands, you might want to wait for the opening at 10am. Since there are plenty of items to choose from, you can choose from a variety of frames, so it's fun to grasp the glasses that match your face shape in advance and select them for the waiting time. Of course the color and shape are slightly different in width and height, so it would be nice to try something similar. Is it a characteristic of JINS that the staff has a lot of refreshing glasses?

When I wore the glasses I bought here, as soon as it was summer and it was easy to sweat, swelling and suppuration with intense itching started to occur in the temples. At first, I thought that it was a temporary thing, and I treated it by applying medicine, but there was no sign of healing itching and swelling, and when I wake up in the morning, my pus hardened and my temples became crispy. Continued every day. The glasses I was using had left and right frames connected to each other, and the connection part was of a type made of metal, so I thought it might be possible, so I taped it so that the metal part would not touch the skin. .. Then, itching and swelling of the skin immediately improved, and when taping was removed, it became worse. I wore glasses while I was taping for a while, but when I suddenly looked at the taping, I found a greenish grime. Since it was a crevice from the inside, I immediately confirmed that the green liquid was seeping out from the metal connection. I have a long history of spectacles, but I was quite surprised to see the spectacles with green liquid. Apparently, the copper used in the metal of the glasses reacts with the sweat to form rust of blue-green. It seemed that I had a metal allergy because the rust caused severe itching and swelling. It's been about a year since I purchased it, but when I contacted this store by phone, I responded politely, "I will replace it soon", and I was very grateful to have visited. "I can't replace it without a warranty, so I'll replace this pad," he said after explaining the process to the store clerk. I was asked to bring it if I had it on the phone, and since it was thrown away because the warranty period was over, there is no warranty certificate, so I will bring something that can prove that I bought it at this shop for the time being. However, there was a big difference in the correspondence between the shop clerk and the shop clerk, which was not the case when the phone was called. Even if I change the pad, it is known that the structure of the glasses causes rust due to sweat, so I am already in a state where I can not wear it because of metal allergy, but when replacing the pad it is completely I knew that I couldn't solve it, so I refused to exchange it and I couldn't put on my glasses anymore, so I threw it away. The reason why I visited the store was completely meaningless. After that, I bought it at another spectacle shop by choosing a frame with no exposed metal, and I am comfortable wearing it without metal allergy. I think the quality and service of the glasses of JINS itself are quite good, but I will not use this shop in the future.

I bought a blue light cut lens without asking for it. I noticed after the purchase, I explained the circumstances, but I was told that I would come later because I closed the cash register. I asked him to change the lens at a later date, but the attitude of the clerk was quite appropriate and uncomfortable. A few years ago, a big dust was caught between the lens and the frame on the day I purchased it, and I had them deal with it the next day. I wanted to go to another store. I felt that the clerk here couldn't serve me very well.

Since the frame was broken, I purchased the frame only with the lens conversion. There are some doubts about the response of the female clerk. Even though I've said that I'll use the lens several times in advance, I was asked to check the lens power and blue light, etc. ? ? Status. As for confirmation, is the lens OK with this content? The contents said. It's good or bad, but there is no point in confirming it even though it is diverted (if it is too scratched and adversely affects the performance, it may be a remake as a proposal, it may be Ali), I do not know what I want to convey It was Also, I wear glasses all the time, but when I leave my glasses invisible, I ask for a signature, ask for application registration, explain based on materials, etc. I think that you are busy in this kind of world, but I felt that the customer service was too rough.

When I bought children's glasses. * Blue light cut processing was added without permission * Anti-fog processing was added without permission "Why did you add the option without explanation?" The clerk asked the question "I explained to my child." I was told. For elementary school children? Do you have parents? The clerk's response was the worst and uncomfortable. Is it also an option quota? I felt that.

As I learned later, When I made glasses for a child in the third grade of elementary school It seems that the lens was the opposite of the prescription. It was discovered by a vision test at school the following year.

This time, as an option, I asked them to select and make a drive lens with a little color. Since my lens data is included in the JIN app, it was smooth to purchase. Unlike ordinary glasses, I will receive it at a later date, but I was very satisfied.

I bought thin glasses with fashionable lines, but the screws came off immediately, and the screws were small and short, so I tried it myself but couldn't repair it, so I asked a local old-fashioned eyeglass shop to repair it. .. As soon as I looked at my glasses, I was told, "It really feels like JINS." "It's like this, it's going to break." I had first aid, but it broke again after that, so when I took it to the same eyeglass shop again, he said, "This should be taken to JINS, because it is badly made." He took it to JINS and exchanged the screws for free, but he said, "I think it's because of the distortion that puts a load on it." After that, the same part broke again. It's only been a year. Even though it cost less than 30,000 yen. In the future, I will try to find sturdy eyeglasses at other eyeglass stores, not what they look like.