JINS Aeon Mall Okayama Store - Okayama

Even though the left eye reported astigmatism, a normal lens was made and remade. I wanted you to say as much as I was sorry. The spectacles shop in the city is the top in serving customers such as eyesight tests. Most of the frames are attractive, but customer service is clerical. I'm sorry. Also, the water around the contact lenses is dirty. I think you should wipe water drops, etc.

A few days after I bought my blue light cut glasses here, I found out that the blue light cut option is free for online purchase. .. 5500 yen for options... I can buy another pair of glasses. Online sales may not be the profit of this store, but from the customer's point of view, both stores have the same name, so if you are not in a hurry it is free if you are online I thought. Or, I ordered the lens, so it took me about 10 days to receive it, and it was nice to be online. Maybe you don't really think about each and every customer because glasses aren't something that one person buys many times.

I think the woman who did the visual acuity test was very polite and felt good, and she figured out the right power. All the other clerk are polite and feel good. … But when I asked the clerk who talked to me to buy a round frame for the first time, but I don't think it suits me, I want him to choose one that suits both shape and color. I'm not used to it so far, so it feels strange, but it was said that it's hard to feel strange if the frame is browner than black and thicker and thinner. That's the elimination method, isn't it? If you can choose to look good in shape, the thick black edges may look good, If so, I think it would be a loss if the thin brown frame was attached by elimination and it wasn't too light. Also, do you not know if the shape looks good without taking a mask? When asked Now I'm told (because of Corona) that I don't have to take it because I'm wearing glasses with the mask on. Then, if you don't wear a mask, you may end up choosing a shape that doesn't look good at all ... Of course, I have to avoid talking while removing the mask. Is there a clerk who can see that the color and shape look good anyway? When I heard that, all the staff were told that they were about the same, so I continued to receive customer service from that person ... Unless you're a fashionable apparel clerk, if you're not a clerk at a clothing store or eyeglass store, There are quite a lot of people who don't know what suits them. There are many people who don't find it helpful at all when asked "Which suits you better?" I'm asking if it suits me This color is more versatile, If you're worried, say that glasses with thin edges are easy to get used to. There are times when unanswered answers are returned, But I don't think it's natural to be able to choose something that suits you with a sense. Even if there is a clerk who can't do that, I think it's normal except for a stylish shop, which is a common thing. It's a reasonably cheap eyeglass shop that replaces me, and I think this is too much for me, I don't think it makes sense to have them serve customers or consult with them, so don't talk to them to serve customers. If you have any problems, ask here. However, the customer service attitude was good. I was very impressed.

I bought glasses with an acquaintance. At that time, I was told that if I buy two bottles in bulk, only one bottle will be 10% off, which is a good deal, but the clerk told me that the higher one would be cheaper as a bulk purchase. I asked him if he could do that, but in the end, he only discounted the cheaper ones and not the higher ones. I was uncomfortable with the random customer service that I was doing something completely different from what I had proposed. In this case, I got the impression that it is an irresponsible shop that serves customers without knowing the value of the items sold at my shop.

I requested the repair of MEME, but I was happy to respond. Mysteriously, the evaluation was low and I was worried, but that was not the case at all, and I think that I am receiving good customer service.

The customer service of the female clerk was too poor. No matter what I ask, it's just "maybe" or "I think" and nothing can be relied on. I'm listening to the rudimentary things ... For the time being, I seemed to have an attitude that I should just buy something and pay for it. Can I use WAON PAY? Maybe ... Reply with. If you don't understand, I don't want you to hit the cash register, and I want you to stand in the store after a little more training.