Imagawa - Koriyama

The staff is kind

Kindly respond

It is kind and polite.

Wife is now in the care of a sheet metal repairs when the accident. It is by no means bad. I want to after expected was the only kana ... something subtle customer support.

There was no particular problem with the reception. It was really helpful to have the maintenance department solve the problems that I couldn't solve easily, and I am very grateful to you. In the sheet metal department, I was indebted to the previous vehicle in various ways, and the finish was excellent without any problems ... At the end of April 2021, I asked for the emblem to be removed and the genuine stripes to be replaced ... It was impossible for me to replace the genuine stripes as specified, and I was treated other than the shape and made a terrible cut line. Even though there was an instruction manual and there was a pattern in the shape of a roof fin, it was an amateur work that I could understand the situation where I cut it appropriately and pasted it suddenly before the work without matching it exactly. After-the-fact report that even amateurs these days measure and confirm, and what they should do properly "because it was impossible". If it is an external product, it is left to experience, but I think that the way of handling and working with genuine products is not good for level work or work. In addition, the post-treatment of the emblem peeling is also very suitable, and the scratches that have been roughly peeled remain. Certainly, the scratches were only inconspicuous after polishing, and it was a work that was clearly understood by amateurs and below. Every time I asked for something else, I got a dent in the door or roof. I carefully checked the condition before requesting a job, and the scratches and dents that were not apparent at that time always increased after delivery, and it seems that I did it by hitting eight because I clearly did not want to work. I did. When I pointed out, I insisted that it was the original scratch or dent. Based on these, I think we have to think about how to interact with each other in the future. It's not something that has been accumulated if scratches and dents are increased every time I request a job. To be honest, sheet metal is not worth it.