i clock. - Kawaguchi

Customer service is the worst. I will never go there again.

A few years ago, I asked GUCCI to replace the battery at this store, and despite the screw-in lid, I tried to force it open with a pry opener in front of me. Then I finally noticed! In the end, the edge of the lid and the main body were damaged .... !!

I am very satisfied because I was able to reserve and obtain the G-SHOCK of the 2020 dolphin whale model which is difficult to obtain here! ️ ※Reservation is refused at Sogo Kawaguchi... Since it is in the Ario, depending on the timing, it is also a point that you can buy it cheaply using the mall campaign ? The popular model is the list price no matter where you buy it. The main lineup is casual watches. It's a little lonely that there is no Oceanus. However, Grand Seiko is put a little.

Correspondence is the worst. The frame adjustment does not use gloves, and screws and parts are sticky and sticky without using tweezers. Don't you use a frame adjustment vise? Feeling It's a level that I can't think of as a person who handles watches very much while rubbing it underneath. If you look at it, it's a third-class repairman. Whether it was cheap or bad, it was my fault that I came to such a place because I wanted to adjust it immediately. I reconfirmed that I shouldn't go outside the boutique.

I have visited the store twice to adjust the clock of my belongings and to think about purchasing, but I thought that the customer service of all the clerk was rotten. Especially the high-pressure attitude of the male clerk and the way of saying things I touched it in the meantime, so I stopped buying it here. After having your belongings adjusted here There was a problem due to lack of technology there, so the third time I came to the store, but the three clerk who were there said that I was able to take my watch without apology and healed it. I was handed it over, but the new watch was scratched. To avoid complaints in such cases It is best to check with the customer for scratches before starting repairs. Isn't it normal? We have determined that both customer service skills are third-rate. I think you should consider it when you go so that you will not regret it.

It may be that your work pride is high, but first of all, you will be suspicious of denial. I think there was a different way of saying it. It was a cheap watch, so I think it was seen lightly. I don't want to be treated as a troublesome customer by explaining (answer?), So I gave a quiet lecture, but it's already time for the tide. There are about two watch shops that ask for disassembly and maintenance, but I haven't done it on Sundays, and I can't easily ask for shipping by courier, so I've been wearing it sideways to replace the batteries, but it's still troublesome. I should have asked a veteran watchmaker who had a lot of life experience.

I've been here to replace the battery of my watch. I liked the 5 or 6 grandchildren who came out after the house remodeling, and when I replaced it, it worked, so I asked for the rest. I thought this would be useless, but when I asked the manufacturer, it was fixed, so I am happy to use it. Thank you very much to Iclock. Thank you very much.

It's the worst. I asked my mother and sister to adjust the belt of the watch that I received for my birthday celebration. It was a watch I bought at another store, but the work was completed in about 15 minutes and I went home, but one week later the screw on the belt had come off and the screw had popped out over time. We asked a woman to answer the phone, but all the staff will share the information and repair it. In addition, we will repair it for about 2 weeks. I was relieved to hear that, but when I went there, a male employee (a strange hairstyle) responded. You probably didn't share it, there were 3 employees, who? With that attitude, even if I explained it, I suddenly turned my back and started touching the watch without apologizing without any confirmation. When I handed it over in about 30 seconds, it was healed, but the belt was scratched. .. .. .. .. picture? There are scratches! If you say Oh, I haven't touched it! A word. Even if I touch the scratches on the belt with my hands all the time, I can respond silently just by saying that one word. First of all, there is no word that I will repair it from now on. Before repairing, do not check for scratches and repair while standing with your back on your own. Is it possible? After I saw the screws popping out, I took a picture and kept them in the box all the time, so they shouldn't be scratched. You can see scratches with a single shot with a jerky line that looks like it was made with a tool. I'm not convinced that I can't communicate with this person, but I'm really disappointed that the clock I sent on my birthday made unpleasant memories. It seems that my sister who went to look for this watch also came to this shop to buy it, but she said she quit the purchase due to poor response, and I was frustrated with her. Why is it such a great attitude? I can sympathize with other people commenting too much. I'll call Ming Nihonsha and say something. Really terrible. Real shock.