Honda Dream Soka - Sōka

I was surprised at the lack of basic customer service and skills as a regular dealer. It was a level that I could do, such as lack of confirmation at the time of installation and rattling without firmly fixing the seat.

It seems that it will take a long time to deliver due to the influence of popular car models and corona, so I decided to buy it at this store with many cars delivered. The dealer in charge dealt with us very politely. Any questions will be answered happily and the procedure will be smooth. There was no discount on the car body, but if you think it is a safe price as an authorized dealer, it is not a big problem.

The engine of a motorcycle (1986 model) that I have been riding for more than 10 years has broken and I want parts. I wrote down about 30 part numbers from the parts list I had and asked them to check if there was a supply. I think it was a tough job because it didn't generate much profit, but the female staff didn't make any unpleasant gestures. I was able to order and purchase parts with supply. As expected, I asked the internal combustion engine shop for the crankshaft, but I overhauled the engine myself and was able to fix it safely (^ o ^). (Repair is done at your own risk.) Although it is not a parts sales specialty store, I was grateful for the kind support. Of course, most of the parts were not supplied, There were parts that were supplied, which was very helpful.

As expected Honda. The sales person is solid. Almost all new models are on display. There is also a test drive. Although the course is short.

When I went to request repairs after moving, it took more than 3 months to repair because I was not a member, and I was told that there are currently about 5 requests. If there are a lot of clerk and it takes so much time, is it all disassembled and assembled from scratch even with minor repairs? It was a little far because I didn't talk about it, but I had it repaired in one day at the place of purchase before moving. It seems that the level of Honda motorcycles varies depending on the store, whether after-sales service will be worse if you move.

Please be careful Yesterday, I brought the CBR250RR (MC51) for the third recall. I made a reservation about a month ago and was told that I could choose the type of substitute car one week later, so I made a reservation with PCX150. When I arrived after 10:30 yesterday, I was told that I had only lead 90, and I hadn't heard of that. When I checked how long it would take, I was told that it would be until 15:00, so I heard that it would take about 2 hours, but why did it take so long? I was angry that I wouldn't give priority to repairing even if I made a mistake) and I was looking forward to the PCX, so I'm sorry if I ask while angry. I was angry, but I complained and I couldn't trust the work, so if I was killing time with a substitute car telling me not to break the bike, I got a call at about 11:44 and it ended early. It was said that. It felt weird, but I hung up when I was heading. When you arrived at Honda Dream Soka, was it a completion letter without explanation? I was asked to register on a document like this, but I was asked if there was anything, so if I wanted to check if it was repaired properly, did you know that the cowl is missing suddenly at the place of the motorcycle? I cut it out. When I said I didn't know that, I noticed it before the work and searched for it, but I said that it was gone. However, no matter how you look at it, it looks like it was missing due to the cowl attachment / detachment. From that point onward, we will not respond because it is out of the warranty period. It was cracked from the beginning. It may have been cracked by vibration, it is not our responsibility, the factory of Honda that was tightened first may have been cracked by vibration, and if there was talk within the warranty period, we could not do it anymore. One point. I only bring it to the store for recalls at Honda Dream Soka, and repairs (recalls only until now) are only there. The only modification I made was to attach Kijima's helmet holder to the side of the seat. A long time ago, I only went out to Sporai, and after Corona I only run regularly so that the gasoline does not deteriorate, so the mileage is short and I do not fall down. There is no reason not to notice if it is cracked, and the cracking method is also in a state where it can be removed by splitting it in two upwards and pinching it. The first recall was a leak of radiator fluid at about 400 kg. (September 2017) The second time I was contacted by letter was a nationwide recall to replace the oil pan COMP set (October 2020), and this time also a nationwide recall to replace the turn signal switch assembly (August 2021). I have multiple bikes, I had the staff at that time take care of my old partner bike, and when I met again at the event, I increased this vehicle to thank you at that time, I did not ride it, but it took 3 years with Honda credit I paid the loan. Honda Dream Soka purchased CB1100 (H20) and this CBR250RR (H29). I'm tired of the current mileage of 8896 kilometers, so I'm going to sell all the Honda bikes I bought at this store. It boiled over and over, and I feel sorry for taking such measures. Excuse me for the long sentence.

I am considering a transfer and visited on Sunday afternoon to check the vehicle I was looking for. I came to the store by car, but I wasn't greeted from the beginning. When no one comes out of the store, check the vehicle you are looking for, even though you think you will never buy it here. The model you would like to purchase is the CB1300SB. I checked the vehicle for about 10 minutes, but there was no sign of anyone coming and I fulfilled my purpose, so I left the store without talking to anyone. Of course, no one comes out even on the verge of returning. I'm not looking for polite customer service, but I was surprised that no one even served customers! Are you willing to sell it? It makes me think. If you bought it here, inspected it, or inspected it, you would definitely be in trouble.

Visited to test drive a motorcycle that was considered for purchase. The staff who responded quickly submitted a test drive application form even though other customers were responding, and I was able to test drive smoothly.