Honda - Ishinomaki
4/5
★
に基づく 8 レビュー
Contact Honda
住所 : | 2 Chome-1-15 Okaidokita, Ishinomaki, Miyagi 986-0854, Japan |
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電話 : | 📞 +89 | ||||||||||||||
Postal code : | 986-0854 | ||||||||||||||
Webサイト : | https://www.hondanet.co.jp/hondacars-miyagikita/home/sr01.html | ||||||||||||||
Opening hours : |
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カテゴリ: |
大
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大坂則子 on Google
★ ★ ★ ★ ★ 予約制なので待ち時間も無く従業員も
サービスが気持ち良い?
Since it is a reservation system, there is no waiting time and employees
The service is pleasant ?
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茂
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茂木純一 on Google
★ ★ ★ ★ ★ ずっとお世話になっています。
スタッフも親切丁寧に対応してくれる。
I have been indebted to you for a long time.
The staff is also kind and polite.
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佐
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佐藤良子 on Google
★ ★ ★ ★ ★ 3歳の孫を連れて、修理で一時間待ち?いろんなおもちゃやおうちもあって終わるまで飽きずに待てて助かりました☺️帰りにはオモチャのお土産まで頂き、また行きたい‼️と言われました?
I took my 3-year-old grandchild and waited for one hour for repairs. I was tired of waiting until there was a lot of toys and houses. I would like to have a toy souvenir on my way back and I would like to go again. I was told ?
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バ
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バンジージャンプ on Google
★ ★ ★ ★ ★ 自分の担当でないと接客態度はマイナス5
If you are not in charge of yourself, the customer service attitude is minus 5
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あ
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あさのじゆんいち on Google
★ ★ ★ ★ ★ とにかく来店客対応が最低
挨拶できない
たかがタイヤの組み換え1セットだけなのに、伝言が各窓口に伝わっていない
説明しても理解が遅い
とてもここで車を買ったり、
メンテナンスを任せようとは思わない
過去に経験したことのない低レベルな店舗
同じホンダ車両を購入するならば、
100%別店舗をオススメする
トヨタ、三菱であんな対応は有り得ない
驚きで呆れて評価に値しないレベルであった
まだこんな時代遅れの店があるのかとたいへん勉強になった
Anyway, customer correspondence is the lowest
I can't say hello
Even though only one set of tire replacement is not delivered to each window
Slow understanding even if explained
I bought a car here very much,
I don't want to leave maintenance
A low-level store that has never been experienced before
If you buy the same Honda vehicle,
100% recommend another store
Such correspondence is not possible in Toyota and Mitsubishi
I was surprised by surprise and the level was not worthy of evaluation
I was really studying if there were still such outdated stores
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N
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No Name on Google
★ ★ ★ ★ ★ 13年目にして亀山さんに愛想つきました。全てキャッシュで払って貢献(笑)してきたのに、ドラレコやオーディオが欲しいと言えばオートバックスの方が安いと。またキャッシュで車が欲しいといえば売る気あるんだかわからない態度。
煮えきらなくて買い替えではなく車検を通したら対応は全て作業員で、今まで入ってた何の説明も確認もなく点検パックが勝手に抜かれてた。
引越したので一度電話はありましたが(年末年始のカレンダー配りで気づいた模様)出なかったし、変わらず送られてくるDMもそのうち転送終了。
プライベートに変化があり経済面を忖度されたのかもしれないけど、キャッシュで払うっつってんだから、営業マンが余計なお世話はしなくていい。
お奨めされた通り今後は車検も点検もオートバックスにします。残念です。
In the thirteenth year, I became fascinated by Mr. Kameyama. I paid for everything with cash and contributed (laughs), but if you want a drama disc or audio, Autobacs is cheaper. Also, if you want a car with cash, you don't know if you are willing to sell it.
If I couldn't boil and I passed the car inspection instead of replacing it, all the workers were the responders, and the inspection pack was pulled out without any explanation or confirmation that I had entered so far.
Since I moved, I had a phone call once (it seemed to be noticed by the calendar distributed during the year-end and New Year holidays), but it didn't come out, and the DM sent without any change ended transfer.
It may be that the private sector has changed and the economy has been curtailed, but since it is paying in cash, it is not necessary for the sales person to take extra care.
As recommended, we will use AUTOBACS for vehicle inspection and inspection in the future. I'm sorry.
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高
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高橋恵美 on Google
★ ★ ★ ★ ★ 店員さんが皆さん感じがいいです。
話も親身に聞いてくださり…何件か車を見て話を聞きここで買うと決めました。
The clerk feels good.
Please listen to the story kindly ... I saw some cars and listened to the story and decided to buy it here.
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r
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ryoko. I. on Google
★ ★ ★ ★ ★ 整備の人はいいと思うけど、営業は信頼できません。
高速道路は全く使わないと言っているのにETCをやたら勧めたり、カーナビのグレードの違いはテレビ視聴の有無のみと言って三年間のデータ無料更新の有無があることを言わなかったり。後からやっぱりおかしいと思わされるばかり。
1ヶ月点検のとき、走行距離少ないですねえっと笑われました。買うときも納車の時も、言ったんですけどね。通勤メインで距離は走らない、高速道路も三陸道も全く使わないって。こっちの言うことなんか聞いてないから、ETCカードすぐ作れとか勧めてきてたんでしょうか。こちらの事情や要望を聞いて提案をくれる人ではなく、テンプレ通りに売ることしか念頭になかったのかなと感じました。
購入検討の時にこちらが「詳しくない」と伝えたせいか、「みんなこうしてる」が口癖のよう。全く使わないETCをつけた方がよくてカードすぐ作れという理由は「みんな作ってるし簡単に作れるから」。
ナビは「スマホもいいけど着信あると困るよね」と勧めたわりに、後日データ更新の件が出たら「みんなそうそう最新データにしないんで、スマホメインで使い車のナビは補助として使うもの」(着信時の補助のために十万二十万出してると?)
三年間毎年データ更新無料、であっても「普通みんな一回しか更新しない」ので、この有無は大した違いじゃないんだそうで、有料更新は一回二万取りますが、大したことじゃないそうです。
初めにそれ聞いてたらグレード下げるの考え直してたかもしれないと言ったら
「でもそっちの方が安いですよね…」
この計算が正しいとは思えません。
こっちが気にする、思い入れがあるというような質問も軽くあしらわれ、まともに扱ってもらってる気がしません。
ここで買ったことを大後悔しています。
追記
「オクルマのカーナビ最新ですか?最新にすると機能がフルに使えます!」と二万二千円の更新を勧めるメールが届きました。そうですよね。これが3年続くんですね。
六万六千円あればグレードの価格差と変わらないことも、機能がフルに使えないことも、ここの営業にとって説明に値することじゃないようですが。
グレードの差について、一番始めにはっきり聞いたのにね。
追記2
本来は客に渡すべき「コーティング施工証明書」を、何も断りなく渡してこなかったことが分かりました。説明書には「キットと一緒に封入されてる」ってあったのに無いから、失くしたかと思ってた。点検時、こっちから店に連絡して相談したことで判明。勝手に店で保管してたと。あり得ない…
コーティングの点検時期についても説明書にはあるのに、こっちが気づいてから聞くまで一言もありませんでした。一年ごとの点検しないと、品質保証しない的なことが説明書にあるんですが。他の点検と一緒にできるか聞いた時は「1時間近く余分にかかるかも」(受付の女性)、改めて予約の電話を入れた時は「水かけるだけなのでいつでもすぐできる」(担当営業)。
ずいぶんズボラな印象ですね。
I think the maintenance person is good, but I can't trust the sales.
He said he wouldn't use the highway at all, but he recommended ETC, and he said that the only difference in car navigation grade was whether or not he watched TV, and he didn't say that there was a free data update for three years. It just seems strange after all.
During the one-month inspection, the mileage was short, so I was laughed at. I said it when I bought it and when I delivered it. It's mainly for commuting, it doesn't run a long distance, and it doesn't use the highway or Sanriku Expressway at all. I haven't heard what I mean, so I wonder if he recommended that I make an ETC card right away. I felt that I wasn't the one who listened to this situation and request and gave me a suggestion, but I was only thinking about selling it according to the template.
It seems that "everyone is doing this" is a habit, probably because he said "I'm not familiar with it" when considering purchasing. The reason why it is better to attach ETC that is not used at all and to make a card immediately is "everyone is making it and it is easy to make".
Navi recommended that "smartphones are good, but it's a problem if there is an incoming call", but when a data update comes out at a later date, "everyone does not update the latest data so much, so the car navigation system used on the smartphone main is used as an aid" (when receiving an incoming call) Is it out of 100,000 to assist?)
Data update is free every year for three years, but "usually everyone updates only once", so it seems that this is not a big difference, and it takes 20,000 paid updates once, but it's a big deal. There seems to be no.
If I heard that at the beginning, I might have reconsidered downgrading
"But that is cheaper, isn't it?"
I don't think this calculation is correct.
Questions that I care about and that I have a feeling for are also lightly treated, and I don't feel like they are being treated properly.
I regret buying it here.
postscript
I received an e-mail recommending an update of 22,000 yen, saying, "Is the car navigation system of the car the latest? If you update it, you can use the full functionality!" That's right. This will continue for 3 years.
It seems that it is not worth explaining to the sales here that the price difference of 66,000 yen is the same as the price difference of the grade and that the functions cannot be fully used.
I heard clearly at the beginning about the difference in grades.
Addendum 2
It turned out that I did not give the "coating construction certificate" that should be given to the customer without any notice. The instruction manual said that it was "enclosed with the kit", but I thought I had lost it. At the time of inspection, it turned out that I contacted the store from here and consulted. He said he kept it in the store without permission. impossible…
Although the instruction manual also describes when to inspect the coating, there was no word from the time I noticed it until I heard it. There is a statement in the manual that quality is not guaranteed unless it is inspected annually. When asked if it could be done with other inspections, "it may take an extra hour" (female at the reception), and when I made a reservation call again, "just water it, so I can do it anytime" (sales representative).
It's a very crazy impression.
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