ハウスコム 和光店

Even though I was telling it by phone, it was not told to the person in charge If you are told to contact the management company and contact as instructed On the contrary, if you do not tell Housecom, you will be told that you can not proceed with cancellation The correspondence was the worst. Regarding customer service, reach out from the small window of the acrylic plate to prevent corona. Place the documents and ballpoint pen in a place that you can't reach without taking it I don't know if it's harassment or not caring, but it's just unpleasant. Also, I haven't confirmed my name or identity. It's okay because the contract documents are issued and it's the person himself, but if it's another person I was suspicious that my personal information might have been seen by other people.

Anyway, it's terrible. I made an inquiry about the property, and the person in charge recommended an online preview, but it was suggested in the morning 5 days later, isn't it late? I agree while thinking. I asked for a quote, but it didn't come, and I was fluttering by email. Employees are fluttering with customers (laughs) Did I forget to book an online preview with the management company at the end? Can I change the preview time to the evening the night before? Contact with. In the first place, is it still vacant before the preview time change? I was worried, so when I sent a question email, a different person in charge accepted a change in the preview time. And a tongue-in-cheek reply. The next day (on the day of the online preview), a phone call came and the property was already filled. excuse me. They said. When was it buried and when did you know it? If you ask It was filled the day after the inquiry, and I just learned about it. That thing. In short, you can also make a preview reservation with the management company. You forgot to check all the application status (laughs). I was overwhelmed by my anger Ah yes yes yes. I said that The person in charge of this woman is Chinese I can speak Japanese for the time being A "subtle aura" is also floating on the phone. So I wasn't expecting it from the beginning, and I wasn't angry because I was talking with other real estate companies in parallel, but I think it's a case that usually leads to ridiculous complaints. If employees or store managers see this review, we recommend that you thoroughly educate them. [Addition] It seems that the female Chinese staff has moved to the Narimasu store. Please be careful.

I was able to meet a good property. I am truly grateful for your flexibility in responding to unforeseen circumstances.

A young woman named Mr. Chiba was very nice to respond. I found a good property. thank you. However, every time I go, the shop is fluttering.

Even though I went without a reservation, I had you respond politely He suggested a good property within the budget. Mr. Maruyama, who is in charge, was very kind to me and was very helpful. In addition, the manager was soft and easy to talk to, and the young man wearing glasses was polite and suggested other properties according to the conditions, and the whole shop had a good atmosphere. I'm really thankful to you.

We had you respond without reservation on the day. We asked Mr. Chiba to respond and searched for many properties even with difficult contents. My condition was too difficult and I had no connection this time, but I was able to understand this idea and respond. As I talked, my charm came out, and it made me feel like I would use it again. Next, I would like to contribute to Mr. Chiba's sales. smile Thank you for your support despite the sudden visit!

Due to the move from Kansai to Kanto, I could only find a house for two days, but Mr. Yoshimura, who is in charge, made various suggestions despite the strict conditions that pets are allowed. I also needed a parking lot, but even if it wasn't in the property, I used Street View to find a nearby parking lot and called me. And I didn't make a reservation on Saturday, the second day, but there was a property I wanted to see, and I was asked to respond while the time was tight, so I decided on that place after all. Did you send the documents by mail? If you have any questions, you can answer by phone.

It was unpleasant. I came to the store to find a property, The waiting time was long, and there was no explanation as to what the waiting time was for. Also, when you go for a preview, the store manager? When she asks a female employee for guidance, she looks disgusting. (The place where you are doing office work from the counter is completely visible) Even though I was planning to preview two cases, I heard a voice disliked, "Is it okay to walk?" By the way, I was with a 0 year old baby. It was a very unpleasant customer service without consideration. Please do unpleasant faces and small words behind the scenes. By the way, the car used for guidance was very beautiful and comfortable!