Home Mate Matsumoto

Name: Home Mate Matsumoto
Address: Hiratahigashi, Matsumoto, 〒390-0863 Nagano,Japan, Nagano, Japan

1.3/5 ★ に基づく 8 レビュー

Contact Home Mate Matsumoto

住所：

Hiratahigashi, Matsumoto, 〒390-0863 Nagano,Japan

電話：

📞 +889

Webサイト：

https://www.token-matsumoto.com/

Opening hours :

Saturday	10AM–6:30PM
Sunday	10AM–6:30PM
Monday	10AM–6:30PM
Tuesday	10AM–6:30PM
Wednesday	10AM–6:30PM
Thursday	10AM–6:30PM
Friday	10AM–6:30PM

カテゴリ：

Real estate ,

街：

Nagano

Best Real estate in japan

D	Daisuke Kikuchi on Google ★ ★ ★ ★ ★ 人によるのか対応が悪い。 Correspondence is bad whether it depends on the person.
ま	まんま肉まん on Google ★ ★ ★ ★ ★ 賃貸管理の対応が悪い Poor rental management
キ	キムチたくあん on Google ★ ★ ★ ★ ★ 担当の男性の態度が非常に不愉快でした。ガッカリ The attitude of the man in charge was very unpleasant. Disappointed
枢	枢 on Google ★ ★ ★ ★ ★ 対応する人によりますが、松本市店のオクハラって人は本当にダメです。上からの発言、態度が傲慢。軽くあしらわれる。最悪。エンヤさんは話も聞いてくれて対応もしてくれていい人です。 Depending on the person who responds, okhara of the Matsumoto City store is really bad for people. Remarks from above, attitude is arrogant. Lightly treated. worst. Enya is a nice person to listen and talk to.
3	34 tetsuya on Google ★ ★ ★ ★ ★ 久々に頭に来たので投稿します。聞きたいことがあったので電話したのですが、電話に出たオクハラという男は上から目線の電話対応　無愛想な対応で全て最悪でした。社会人としてどうかと思いました。何かで電話する際は、オクハラが出たら切った方がいいと思います。 It's been a while since I came to my mind, so I'll post it. I called because there was something I wanted to ask, but the man named Okuhara who answered the phone was the worst in all the unfriendly correspondence from the top. I thought about it as a member of society. When you call for something, I think you should hang up when you get ok.
c	c6lo2ve3r on Google ★ ★ ★ ★ ★ 追記21.12.16 立ち退き交渉は最低6ヶ月前から、って入居者でも知ってる事なのに2ヶ月前に通知が来た……。取り壊しの時期について何度か確認の為に電話で聞いていたけれど、聞く度に「私達も分からなくてですね！！」ってキレられて……そしたらこの直前の連絡。子供もいるし、仕事もあるのに……信じられない。人が足りてないとかそういう問題じゃないと思う。態度・対応が悪すぎます。4回程電話しましたが、何時かけても、どんな質問に対しても軽くあしらわれたり、折り返すと言っていたのに返答がなかったり。ただ聞きたいことがあって電話しても、言い訳を長々と言って何故かこちらにイライラしてきます。もう絶対に東建関係のアパートには住みたくありません。 Addendum 21.12.16 The eviction negotiations started at least 6 months ago, and even though the tenants knew it, I got a notification 2 months ago ... I was asking on the phone several times to confirm the timing of the demolition, but every time I heard it, I was struck by "We don't know!" ... Then, the last contact. I have kids and I have a job ... I can't believe it. I don't think it's a problem if there aren't enough people. The attitude and response are too bad. I called about 4 times, but at any time, I was lightly treated to any question, and even though I said that I would call back, there was no response. Even if I just have something to ask and call, I get annoyed by saying excuses for a long time. I definitely don't want to live in a Token-related apartment anymore.
l	live know on Google ★ ★ ★ ★ ★ 本当に最悪。新築物件の内見がまず、入居の1週間前。そして、新築物件なのにも関わらず、洗濯機、トイレ、洗面所の水が凍って出ない。（3日に1回程度出なくなる）更に管理会社の東建に連絡してもドライヤーで温めろの一点張り…。洗濯機の蛇口をどうやって温めろと？家に来て確認してくれと依頼しても折り返し連絡すると言って5日も音沙汰無し。本当に最悪。何が管理会社や。もう絶対使いません。こんな酷すぎる対応と会社は初めてです。皆さんどうか同じ目には合わないでください。 Really the worst. First of all, the preview of the newly built property is one week before moving in. And even though it is a newly built property, the water in the washing machine, toilet, and washroom does not freeze. (It does not appear about once every 3 days) Furthermore, even if you contact the management company Token, you can warm it up with a hair dryer. How to warm the faucet of the washing machine? Even if I came to my house and asked to confirm it, I said that I would contact you back and there was no sound for 5 days. Really the worst. What is the management company? I will never use it anymore. This is the first time for a company to deal with such a terrible situation. Please don't meet the same eyes, everyone.
。	。みみ on Google ★ ★ ★ ★ ★ 一言、最悪です。本当にこの一言に尽きます。何から何まで全て、電話の対応態度から支店での対応まで全てにおいてありえない事しかありません。郵便受けに東建からの紙が入っていたので、その事について電話で問い合わせをした所、おっしゃってる意味が分かりませんと言われました。電話口のあなた、あなたの理解力が足りないだけではないですか？もう少し誠意を持った対応と言葉遣いは出来ないのですか？朝電話をしてしまったので1日不快で最悪な気分でした。二度と関わりたくない、話したくないと心底思いました。ここまで相手を不快にさせるとはある意味才能ですね。 In a word, it's the worst. This is really just one word. Everything, from the telephone response attitude to the response at the branch office, is impossible. There was a piece of paper from Token in the mailbox, so when I made an inquiry over the phone about that, I was told that I didn't understand what you were saying. You on the phone, aren't you just lacking in understanding? Isn't it possible to respond and use words with a little more sincerity? I called in the morning, so I felt uncomfortable and terrible all day long. I really didn't want to get involved or talk again. It is a talent in a sense to make the other person uncomfortable so far.