(株)エストハウジング

It was very helpful for me to promptly respond to the garage certification procedure and to listen to the consultation about the equipment failure of the property.

When I signed up for a new house, he responded very politely. It was helpful to answer even the smallest questions in an easy-to-understand manner. Thank you very much.

It was very helpful to have the garage certificate documents prepared promptly. In addition, I am grateful for the kindness and kindness of the consultation, and for the really good response.

We are renting it. We have you manage the common areas of the property regularly, inspect various facilities, and clean the pipes, and you can be very confident that you will be notified of any problems that may occur. We were very kind to respond to inquiries. We have updated this time! I would like to continue using it in the future.

I was looking for a room and was able to move smoothly with a quick response. After that, I received a polite response over the phone if I had any questions.

I lived for about half a year. I felt that the response when a beehive was formed in the property and the response related to the parking lot were insufficient. It was a very nice room, but I wanted to know it before moving in because other residents and neighbors were not good. Therefore, I decided to move out in half a year.

There were a large number of beetles near the wall in the house where I moved in. It's been just a week now, but while I'm sleeping, insects are growing on my bed and body, and I'm starting to get furniture. (Cardboard is protected by a plastic bag) Even though I consulted on the phone, he said, "I found out on the internet that it was a worm that boiled in food, so I brought it, or maybe there was an egg on the cardboard." After hearing from the remodeling company that there was a large-scale leak from the upper floor before moving in, when asked why it was not told to me at the first consultation, "The leak is not always the cause of the mass outbreak of bugs. " When I came to check the situation, I suspected that my cardboard was still buggy, and then asked me to check, "Isn't it a privacy issue for men to see women's personal belongings? Normally. Then I'll bring a female employee. " Then why don't you bring it? I asked a person from a remodeling company to fill in the gaps in the wall, and in the afternoon of that day, I got a large amount of varsan from Est Housing. Please see the progress with this. I hit Varsan on the first day of moving in, and the number of insects has been increasing every day since then. Even though I wasn't provided with a safe and secure housing in the first place, even if I told him that he was suffering from mental distress and was having trouble with his life and work, he said, "Please get a medical certificate." 【continuation】 After cooking the varsan, the est housing will come to clean it. Insects about the size of sesame seeds are abundant in the house, but the Est Housing came to "clean" with only "brooms" and "dustpans". I can't live in this house, so I filed a cancellation notice. Even if I move in and hit Varsan twice for about two weeks, I have eradicated four cockroaches not only in the beetle but also in the room. A short-term penalty invoice was sent by mail. When I call for some reason, I will witness the move out before the contractual move-out date, but the person above (?) Will visit there, so I will decide what to do with the money, so I can not answer the penalty. matter. I consulted with the Consumer Center and the Home Building Industry Association, but I have no fault, so I don't have to pay a penalty and I can claim compensation for my household goods. Since I was told by the Est Housing, I went to the Department of Psychosomatic Medicine and had to pay for the hospital. I will consult with a lawyer just in case, but I hope that the settlement can be resolved.

Thank you for your help, but I will move soon due to personal reasons. I think I was lucky that no major troubles occurred, but I was not particularly dissatisfied. I lived a little while after the contract, and it was late to notice the problem with the drainage outlet, but he responded firmly. During the renewal procedure, he successfully mediated the matter that I wanted to consult with the landlord. Other than that, when I had something to talk about, I was able to communicate without any problems. As I manage a lot of properties, I was relieved that the documents for the procedure were polite. After that, if the move-out is completed without any problems, I will be old for the time being. I will add anything new. Thank you very much.