Hatogaya post office - Kawaguchi

Name: Hatogaya post office - Kawaguchi
Address: 1 Chome-6-12 Sakashitacho, Kawaguchi, Saitama 334-8799, Japan, 334-8799, Japan

2.4/5 ★ に基づく 8 レビュー

Contact Hatogaya post office

住所：

1 Chome-6-12 Sakashitacho, Kawaguchi, Saitama 334-8799, Japan

Postal code :

334-8799

Webサイト：

https://map.japanpost.jp/p/search/dtl/300103021000/

Opening hours :

Saturday	8AM–6PM
Sunday	9AM–3PM
Monday	8AM–7PM
Tuesday	8AM–7PM
Wednesday	8AM–7PM
Thursday	8AM–7PM
Friday	8AM–7PM

カテゴリ：

郵便局 , ATM ,

1 Chome-6-12 Sakashitacho, Kawaguchi, Saitama 334-8799, Japan

Best Post office in japan

I	ICHI TORA on Google ★ ★ ★ ★ ★ 土日祝の窓口は極めて悪い。長蛇の列はラーメン二郎ではない、郵便待ちのお客様である。用件を済ませるまでには30分以上待たされる覚悟が必要でしょう。行列の途中でしびれを切らし、脱落する方々もいる始末です。従業員のいる窓口の中からは外の様子など伺うことは出来ないため、対応を急ぐそぶりもない。処理能力なども、数ある他の集配局と比べても圧倒的にレベルが低く効率が悪い。平日の時短営業の影響もあり、週末などに客が集中するのは当然のことで、状況は悪化の一途をたどる。能無しの郵便部長なら即解雇していただきたい。 The window for weekends and holidays is extremely bad. The long line is not Ramen Jiro, but a customer waiting for mail. You'll need to be prepared to wait at least 30 minutes before you're done. Some people get rid of their numbness in the middle of the procession and drop out. Since it is not possible to ask about the outside situation from the window where the employees are, there is no rush to respond. The processing capacity is overwhelmingly low and inefficient compared to many other collection and delivery stations. Partly due to the short working hours on weekdays, it is natural for customers to concentrate on weekends, and the situation continues to worsen. If you are a postal manager with no ability, please dismiss him immediately.
S	SHOI CHANNEL on Google ★ ★ ★ ★ ★ 対応が悪すぎる。 14日に配達、不在の為保管と発送元の楽天モバイルにて問い合わせ番号にて判明しました。しかし、14日はエアコン設置のため一歩も外に出ておりませんでしたため不在なはずはありません。配達してないだろ。再配達依頼のため鳩ヶ谷郵便局に問い合わせると、不在票も入っていなかった、でも追跡番号は分かると伝えると、じゃあ不在票が入ってたんじゃないですか？と決めつけられました。楽天モバイルから教えてもらったため知っていただけです。違う場所から折り返すと電話を切られると、約一時間後にものすごく態度の悪い女性からの電話でした。完全に怒っているくらいの感じでした。通話記録は録音されているかと思いますので聞いてみてください。そして配達に来てただいたのですが、1件しかお届けしていただけませんでした。 2件あったのですが、1件と決めつけられる電話応対でしたし、馬鹿じゃないから同じ住所だし2件来るだろうと思い込んでいた自分も悪いですが、もう1件持ってきていただくように配達員の方にお願いするも、対応出来ないとのことで断られました。仕方なく自分でLINEから再配達依頼をかけることとなって今現在待っているところです。鳩ヶ谷郵便局をGoogleで調べると、対応や態度が悪いというレビューが目立ち、低評価でした。改善や謝罪を受けたいです。 Correspondence is too bad. It was delivered on the 14th, because it was absent, it was stored and found by the inquiry number on Rakuten Mobile, the shipping source. However, on the 14th, I couldn't be absent because I didn't go out even one step because of the installation of the air conditioner. You haven't delivered it. When I contacted the Hatogaya Post Office to request redelivery, I didn't get the absentee card, but when I told them that I knew the tracking number, did I get the absentee card? Was decided. I just knew it because I was taught by Rakuten Mobile. When I called back from a different place, I was hung up, and about an hour later, I got a call from a woman with a very bad attitude. I felt completely angry. I think that the call record is recorded, so please listen. And I came to deliver it, but I could only deliver one. There were two cases, but it was a phone call that was decided to be one, and I was not stupid, so I thought that it would be the same address and two cases would come, but I am sorry, but I will deliver it so that I can bring another one I asked the staff, but they refused because I couldn't handle it. I have no choice but to make a redelivery request from LINE myself, and I am currently waiting. When I searched the Hatogaya Post Office on Google, there were conspicuous reviews that the response and attitude were bad, and it was rated low. I would like to receive improvements and apologies.
s	s s on Google ★ ★ ★ ★ ★ 社内教育がされておらず、言葉遣い、態度等、局員の質が乏しく低い。連絡しますと言ってして来ないのはいつもの事で、配送では一度、二度では無く複数回紛失するし、品物を壊しといて謝罪、補償も無し。配送補償付きで送ってもらってるのにも関わらず、私どもは悪く無いので責任はとれませんの一点張り。特に集配営業部総括課長ササキ氏も責任感が無く挙句の果てにはこちらの話に被せて話してくる始末。連絡が来たと思ったら第一声が謝れば納得するんですかの様な事まで言ってくる。態々事を荒立てるし何をしたいのか不明。こちらを怒らせてもういいですと諦めさせる様にしてくる悪徳な対応。利用者をバカにする態度に呆れます。時間の無駄ですし、やり取りするだけ無駄です。参考になれば幸いです。総務省郵政局、本社へ連絡済。 There is no in-house education, and the quality of the staff, such as language and attitude, is poor and low. As always, I don't say I'll contact you, In delivery, it is lost multiple times instead of once, and there is no apology or compensation for destroying the item. Despite being sent with delivery compensation, we are not bad, so we can not take responsibility. In particular, Mr. Sasaki, general manager of the collection and delivery sales department, has no sense of responsibility. At the end of the story, the story is overlaid on this story. If you think that you have been contacted, the first voice will apologize and you will be satisfied. I don't know what I want to do. A vicious response that makes you angry and gives up. I am amazed at the attitude of making a fool of the user. It's a waste of time, and it's just a waste of communication. I'm glad if you can use it as a reference. The Ministry of Internal Affairs and Communications Post Office has contacted the head office.
耕	耕地高次 on Google ★ ★ ★ ★ ★ 全体的に悪いところは多いですが、配達に関しては特に目立ちます。他にも書いてる方いらっしゃいますが、在宅勤務で朝7:30〜夕方18:00までは家から出ず寝てもいなかったのですが、18:00過ぎにマンション入り口のポストを確認すると昨日までなかった不在票が… インターホン鳴らしてませんよね？信じられません。手抜きもいいとこです。 There are many bad things about it overall, but it's especially noticeable when it comes to delivery. There are other people who write, but I was working from home and didn't leave the house from 7:30 in the morning to 18:00 in the evening and didn't sleep, but when I checked the mailbox at the entrance of the apartment after 18:00, yesterday. There was no absentee vote ... You didn't ring the intercom, right? I can not believe. It is also good to cut corners.
ち	ちきまる on Google ★ ★ ★ ★ ★ 行く前にチラッとクチコミを見て行くのを迷いましたが行き先の都合上通り道だったので利用しました。本当にクチコミ通りの郵便局で利用したことを後悔しました。ゆうゆう窓口で待っていたら扉から出てきた女の人が後から来た人を対応し始めたので「先に待ってたんですけど」と声をかけたら「ちょっとお待ち下さい」と結局後から来た人の対応をし続けるしすみませんの一言もなし。その後出てきた男の人は丁寧に対応してくれましたがあのおばさんの対応はなんなのでしょうか？クチコミに書いてある女性というのは全てこの人なんじゃないでしょうか？しっかり教育をしてほしいです。 I was at a loss to glance at the word-of-mouth before going, but I used it because it was a path for the convenience of the destination. I really regret having used it at the post office according to the word of mouth. When I was waiting at the Yu Yu window, the woman who came out of the door started to deal with people who came later, so when I said "I was waiting first", "Please wait a moment" and eventually came later I'm sorry to continue responding to other people. The man who came out after that responded politely, but what is the response of the aunt? Isn't all the women mentioned in the word-of-mouth communication this person? I want you to be well educated.
C	CHISA SHIRAKAWA on Google ★ ★ ★ ★ ★ 土日にやってるゆうゆう窓口はひどい。投稿写真のような行列は本当でした。閉店時間を過ぎると太ったおばさんが出てきて、外の行列は中に入れと言われて狭い部屋に詰め込まれました。小部屋の中には、奥の机で伝票を作成したり荷造りをするひとやお子さんを連れた親御さんもいて、従業員さんを含めると15人もの人でまさに3蜜状態でした。そして、どうして未だに時短営業なのかを尋ねてみると「感染拡大防止のため」と判で押したような人を馬鹿にした答えが返ってきた（男性従業員わたなべ）。ではこの3蜜状態はどうなのかと問うと無言のまま中へ逃げていきましたが。ほかの郵便局の本局では、土日であっても店内郵便カウンターで対応したり広い窓口で複数を同時対応するのでこのような仕打ちを受けることはありません。今まで見てきたなかでワースト1位、文字通り最悪の郵便局と思います。 The Yu Yu window on Saturdays and Sundays is terrible. The procession like the posted photo was true. After the closing time, a fat aunt came out, and the outside procession was said to be inside and packed in a small room. In the small room, there were parents who made slips and packed them at the desk in the back and parents with children, and 15 people including employees were in a state of 3 honey. Then, when I asked him why he was still open for a short time, he got an answer that made a fool of a person who said "to prevent the spread of infection" (male employee Watanabe). Then, when I asked what the three honey state was, I ran away silently. At the head offices of other post offices, even on Saturdays and Sundays, you will not be treated in this way because you can handle them at the in-store post office counter or at the same time at a wide window. I think it's the worst post office I've ever seen, literally the worst.
小	小倉典子 on Google ★ ★ ★ ★ ★ 最低です。大事な結婚式の招待状を台無しにされました。その事実を隠蔽しようとしていました。宛先不明で戻ってきたものがあったので発覚しました。びっくりして電話にて問い合わせてもラチがあかず、直接出向いても担当者を庇おうとしていました。担当者の上司も全く頼りにならなかったです。ゆうゆう窓口でのことです。二度と利用したくありません。 It's the worst. The important wedding invitation was ruined. I was trying to cover up that fact. It was discovered because there was something that came back with an unknown address. Even if I was surprised to make an inquiry over the phone, I couldn't get enough of it, and even if I went directly, I was trying to protect the person in charge. The boss in charge was also completely unreliable. It was at the Yu Yu window. I don't want to use it again.
s	shiro〆 on Google ★ ★ ★ ★ ★ 失礼な態度を取られたことは1度もありません。再配達票を無くしてしまった時には調べて受け取らせてくれました。コレには中身が大切な物だったので感謝です。土日混むのは当たり前ではないでしょうか…ここの郵便局に限ったことてはないはずです。レビューの低さにちょっと驚きました。 I have never been rude. When I lost the redelivery slip, I checked it and let me receive it. I am grateful that the contents were important to this. Isn't it natural that it gets crowded on Saturdays and Sundays? It shouldn't be limited to the post office here. I was a little surprised at the low reviews.