サイクルショップカンザキ吹田店

Road Synapse Neo di2 Thank you for explaining. I'm still an amateur, but I didn't understand at all at that time, but I'm thinking of a mountain e-bike, so thank you. Especially Scott e-bike

I have been attending for 7 years. I feel that it is difficult for beginners to enter, but the work is certain. It may be a higher price than a super-discount store, but I think it is a normal to moderately cheap category in a professional shop. I felt that customer service was much better than other well-known stores that looked down on beginners and explained only appropriately. Postscript (2020/12/5) ・ The wheel of the bicycle that I dropped off and left was swinging and returned. Also, the bolt that fixes the left crank is loose, and the left crank arm has returned in a state where it can be moved by hand from side to side. I wonder if the level is low even if I overlook it ... .. It's a shop that has been indebted for many years, but even if you look at the reviews of other people, it seems that you can no longer say that you are doing a reliable job. The staff members have changed since I started, and the atmosphere and policies of the store may have changed. I'm afraid I won't go anymore. I will look for another store.

Before the purchase, it was said that the car would be delivered in one week, and I paid all the money immediately. When the car was delivered, the front derailleur was not adjusted properly enough to reach a high gear, or it was passed in an interfering condition even though it was not the outer row, and the back side of the chainring was scratched. I asked him to adjust the saddle, but I was told that it fits even if I have never straddled the saddle, and the saddle was handed down at the bottom. It is a store where you can hand over the handle even if the angle of the handle is strange. This is the first shop that has never adjusted the car when it was delivered. Although it is in good condition when selling, it is better not to ask for consultation after purchasing because it is a store that even if you revisit to purchase pedals etc. after payment, there are only clerk who ignore cancer even before delivery.

It's a good hidden store. There were about three clerk in the store, but all the clerk were good. He asked me, "Are you looking for something?" And the frames and bikes in the store were in pretty good condition. (The discount was also amazing)

From the time I bought the bike, I got the impression that it was "not enough" and "I didn't think from the customer's point of view." When I asked for the wages for overhauling the wheels over the phone, I was told that "I can't do it ..." without giving details. Even if you overhaul the entire bike, the basic charge is 22,000 yen, but only the wheels are 30,000! !! !! If you check other stores, it's about 10,000 yen. Later, when I asked what was the difference of 20,000 from other stores, I don't know because there are no staff such as 30,000 now. We can do it for around 10,000 yen. Correspondence is too appropriate! !! !! If you don't want to do it, just decline! !! !! It was revealed that there was no technology! !! !! I can't trust you! !! !! I will never go again! !! !!

I wanted a PINARELLO bike, but when I bought it because it was out of stock, I specified "a bike that can hold 700-28c or can be exchanged for 28" and bought a 25c bike in the store. Two months later, when I replaced the tires with 28c, the frame and tires made "significant" contact. When I went to a nearby shop to check and contact the agency, I was told that I could go up to 25.26, but 28 was not recommended and there is a high possibility of contact. It and that after two months, such as the frame and the tires are shaved contact with the frame, you can not also be to do for returned goods can not be, but I regret that it has purchased here. Even if it was a little expensive, I should have bought it at another shop. It used to be good, but the assembly was complicated with the outer cables, so I asked a nearby shop to try again. When I bought Colnago 7.8 years ago, I was kind to him. Is it because I am busy? It's sloppy.

Since I bought a road bike eight years ago, I bought four bikes here. When I bought it eight years ago, he asked me what I wanted to do and where I wanted to ride, and chose the model. The size adjustment also adjusted the height of the saddle and handle across different frames. It's a good memory. However, I feel that the quality of customer service has declined significantly, probably because I am busy these days. The size adjustment at the time of delivery was decided by the clerk without being asked. There is no particular proposal for a car model. I think it's a good shop for people who have been riding sports bikes for many years and have established their own style to reproduce that style. However, I think this shop is not suitable for those who buy a sports bike for the first time or who want to start a new way of riding. I get the impression that I can't serve customers who don't know if they will take the time to buy. I had a specialized fit before, but when I got the bike adjusted after the fitting and went home, the top cap came loose due to the vibration while driving. I happened to have a tool with me, so I re-tightened it and was able to go home, but the maintenance is like that. Last year, I had a customer service and ordered a motorcycle, but I was always sick and tired of whether I wanted to resume work sooner, and I received only a few answers to my questions. I don't come to the store for customer service, but I pay hundreds of thousands to buy a motorcycle, so I think that a certain amount of customer service is required. I've been dating for many years, but recently I ordered a new bike from another shop, so I don't think I'll be there anymore.