Giant Store Nagoya - Nagakute

Bride's Liv saddle noise problem? had. Responded politely and kindly. It's solved immediately and now I'm running

I tried the topic E-BIKE. I came because I can not even see it if I do not come to another store and come to the GIANT store. A wonderful beautiful female clerk explained to me and my heart beats quickly. I was told that it was okay to wait outside the test ride and wait for 2 laps, but I can not keep you waiting while cold or pollen dancing. Should be corrected whether it is a store's rule. Poor thing. Parking lot is narrow, but it is not crowded because it is a GIANT specialty store so it's okay. It was a beautiful store.

The clerk was easy to talk to, and I was able to get a physical consultation. I think it's good because it allows me to try it and it's easy to enter.

When purchasing a cross bike, he kindly responded to the explanation with the experience of the clerk. Everyone seemed to be busy because of the holidays, so it seems that it is better to contact us in advance so that you do not have to wait

I visited GAIANT Nagoya. I thought that the threshold was high in the fashionable store, but I bought the cross bike escape RX3 comfortably and promptly with the kind and polite explanation of the female clerk.

There is no giant store in the neighborhood, so I visited a car far away. The parking lot in front of the store was small, which made it difficult to leave the car on the way home. There was a second parking lot behind us, which I looked up later, and it seemed very easy to park here, so I think that this is easier to use for cars. When entering the store, it was after noon on weekdays, so there were about two pairs of customers. There were 4 to 5 staff members, but there was no particular voice saying "Welcome." Around the store, to the gear corner you are looking for. Although they passed by several staff, there was no reaction at all. Basically, everyone is doing each work silently. Since I came to the regular store, I wanted to listen to various things and choose gears, but everyone seems to be busy, so I have to check the compatibility with my smartphone by myself. After that, when I left for the checkout and left the cashier after shopping for a few items, the staff members gave me an inorganic "Thank you" voice. From the entrance to the exit of the store, except for the time of accounting, everyone's eyes did not match at all and it was unresponsive and somewhat unhearted, so it seemed sad to the customer at first glance. The impression is that it is embodied as if it were chosen arbitrarily, made an accounting, and went out quickly. The only salvation is that the senior man who seems to be the manager who responded to the cash register felt good. Giant is my favorite bike maker. Don't scratch the giant sign Shouldn't especially young staff revisit the service? ‥ Added on August 11, 2020 Since GIANT does not sell online and there is no Nagoya store nearby, I visited again during Obon holidays. There are 5 to 6 pairs of customers for the holidays, and it seems that they are quite popular. The staff did not respond even if they entered the store as last time. There are only about two staff who are supposed to be in charge of customer service in the large store, and it seems that there is no time available for other customers to respond, and there are multiple other staff in the cash register In the end, I couldn't even ask what I wanted to ask about the fit of the parts, so I had to search with my smartphone while I was in the actual store. In addition, there is a limited product lineup of parts, and many items are out of stock even if the product lineup is small, so it is not possible to select a proper product. I don't do mail order, so I'm visiting a real store, but I don't think it's possible that I don't put it in. By the way, there is no "Thank you", of course, even though I went shopping and went out of the store in front of the staff. I asked for the first time in a while to remove the bad impression of the last time, but it is still a shameful shop.