山晃住宅 学園前店 - Gakuenkita

It's the worst

The response at the time of cancellation is too rough and the worst. Not recommended

I made a contract here and decided to call me about my house. The person who answered the phone was "Kubota". I was told, "I'm going to call you a phone number." "I'm sorry. I'll bring you something to write," he said in a small voice, "Hayashiroya." The person who says "Kubota" probably thought that he couldn't hear it. And as I'm telling everyone every time, it became very unpleasant. The store manager here is very friendly and polite, but I have to notice early that the store manager's face and the store's face are crushed.

I used it to move from Tokyo to Nara. Since it is far away, the days when I could see it were limited, but I found a property that met the conditions. I paid the rent on the spot as a deposit before the move-in examination, but the examination did not pass ... I was told to come back to the store to refund the money. I'm telling you that this is from Tokyo, and what does it mean to have you come to the store again? In the first place, the conditions for moving in should be listed firmly. I have never passed the examination, and it was my first time to pay the deposit before the examination, so I am confused. Since it is also a corona disaster, there should be any number of methods such as transfer. Perhaps you are planning to visit the store again and introduce other properties, but please consider the customer's point of view. I don't think I'll ever use it again.

They only act according to the manual, and there are many things that they will not tell you unless you ask from here. It's a shame because I paid the full brokerage fee and it was less than AI. I recommend other stores, but if you don't mind, you can make a contract, so I think it's good.

When I moved in, it was "Hayoshiroya Kubota" that was mentioned in another comment (it seems that I moved to another store), but there was no particular problem at the time of moving in ... Noise and garbage separation are done by letter and phone. I just responded and recently emailed that the garbage was no longer collected due to the arrival of a resident who could not separate the garbage, but ignored it. The management fee is a pattern that the Gakuemmae store receives from the building owner. The content of the alert letter is also a content that discourages the motivating person who is sorting. Anyway, it was so terrible that the garbage separation area was unsanitary, and I called the person in charge of Nara City, including verification of what the collection staff in Nara City would do. The person in charge of Nara City was a gentleman. I talked to the Gakuemmae store, but despite the management fee, I haven't seen any response to solve the fundamental problem. This is the way to read through. It is a regional real estate agent, and a red flag is set up in Nara prefecture, so you will want to use it, but in reality it is a small company with about 200 employees, and employees are not sufficiently educated about compliance. There are other comments that seem to be. → Supports deposits Saidaiji store → Customer Service Center Oji store The reviews did not have a good rating. The usual method is to ignore the response request and give up the resident. Conclusion Companies where the customer service center is not functioning tend to be unable to maintain transparency to stakeholders. As a joint-stock company, CSR support is not sufficient, but I have the impression that it has survived because it is a regional type. May the people of Nara be a little more strict with this company? Please refer to it.