ワクワク引越サービス
3.4/5
★
に基づく 8 レビュー
Contact ワクワク引越サービス
住所 : | Futamata, Ichikawa, 〒272-0001 Chiba,Japan |
電話 : | 📞 +8999 |
Webサイト : | http://wakuwakuhs.com/ |
カテゴリ: | |
街 : | 〒1F Chiba |
R
|
Rina Chan on Google
★ ★ ★ ★ ★ 先日引っ越ししましたが、引っ越し前日でかなりストレスになるようなトラブルが発生したため、共有した方が良いと思い投稿しています。
引っ越しサイトで何社と比較して、料金と段ボールもついてくること+当初電話口で対応がよかったため、お願いすることにしましたが、お願いする際に、一部段ボールに入らないような荷物があるけど、どうしたら良いと相談したら、営業担当の方が、入れるように箱を当日持っていきます。と言われたので、安心でお願いしました。
前日の引っ越し時間の確認の時に、箱持ってきますよね?と担当の方に確認したら、そういう話一切聞いていないため、営業担当(〇ザキさん)から連絡いれますね。と言われたので、
当初対応がよかった営業担当の方と話をしたら、「段ボールに入らないような荷物を運ぶための箱はそもそもない」「送られてきた20個の段ボールでなんとかして」って前日に言われて、さすが無理すぎるので、
当初そういう相談しましたよね?ってきいたら、「誤解された」と言われ、「もし当日で段ボール持っていって欲しいなら5000円追加」
そんなのありえないし、最初は絶対約束した金額で引っ越せると思ってお願いしているのに、追加料金要求されて、理不尽すぎるのと、案内がそもそも違う話から、5000円は払わないと言ったら、上の人と相談するって言われて、3000円追加したら運んであげますと急に値段さげてきて、どんどん怪しくなってくるし、上の人に代わって事情を話したいといっても、上の人が忙しい、話さないみたいことを言われて、、、
引っ越し前日なのに、不信感しかなかった。
結局何度も電話して、そちらの案内ミスだと認めて、当初約束した料金で運んでくれましたが、
電話で追加料金はありえないといったら、「じゃあしたどうします?引っ越しやめますか?」や、
電話切る前に「しつけぇなこいつ」って愚痴るような態度でした。
無事に引っ越しできたのは良いけど、こんなに不快な思いすると思ってなかったし、引っ越し前日なの2時間もかけてトラブル対応しないといけないってもう2度とこの会社はお願いしないと思いました。
なので、これから検討している方は、電話口で言われた事はしっかり何度も確認した方が良いと思います、あとで変に追加料金を支払わないと運ばないとか言われますので、、、
【当日のスタッフの方】
対応も、作業も丁寧で、特に問題はないです
I moved the other day, but the day before I moved, I had a lot of stressful troubles, so I thought it would be better to share it.
Compared to how many companies on the moving site, the fee and cardboard are also included + I decided to ask because the correspondence was good at the beginning, but when I asked, some luggage that could not fit in the cardboard However, if you ask what to do, the sales staff will bring the box with you on the day so that you can put it in. I was told, so I asked for peace of mind.
You bring the box when you check the moving time the day before, right? I asked the person in charge, but since I haven't heard anything like that, the sales person (Mr. Ozaki) will contact me. I was told
When I talked to a sales person who was good at the beginning, he said the day before, "There is no box for carrying luggage that does not fit in the cardboard" and "I managed to do something with the 20 cardboards sent." It's too impossible, so
You consulted like that at the beginning, didn't you? When I came, I was told that I was "misunderstood" and said, "If you want to bring cardboard on the day, add 5,000 yen."
That's not possible, and at first I was asking you to move for the amount I promised, but I was asked for an additional fee and it was too unreasonable, and the guidance was different in the first place, so if I said that I would not pay 5000 yen I was told to consult with my senior, and if I added 3000 yen, the price would suddenly drop and I would become more and more suspicious. People are busy and told me not to talk ...
Even though it was the day before I moved, I was only distrustful.
After all, I called many times, admitted that it was a misguided one, and carried it at the originally promised fee.
If you can't charge an additional fee over the phone, you can say, "What's the matter? Do you want to stop moving?"
Before I hung up the phone, I had an attitude of complaining about "discipline".
I'm glad I was able to move safely, but I didn't think it was so unpleasant, and even though I had to spend two hours the day before the move to deal with the problem, I thought that this company would never ask.
So, if you are considering it, you should check what you said over the phone many times, and later you will be told that you will not carry it unless you pay an additional fee. ,
[Staff on the day]
Correspondence and work are polite, there is no particular problem
|
ヨ
|
ヨシダカズ on Google
★ ★ ★ ★ ★ ネジ山クラッシャー。
4年前に利用して、料金も早さもサービスもよかったので今年も利用。
置き忘れとか持ってこなくていいものを持ってこられたもあったけど、近かったからまぁ自分で取りにいって返してで、安かったからそんな気にしない。
ただ4年前は持ってなかった、電動ドライバー、お前はだめだ。
使い方が悪いだけかも知らんが。
ロフトベッドを一人で組み立てるときついので、今回も手伝ってもらったが「今はこれあるんですよー」と電動ドライバー登場。
ガガガガカンカンカンカンカンカン・・・
(いや回しすぎじゃね?)と思ったら案の定、半年後模様替えをしようとロフトベッド解体してたらネジ山なめってた・・・。
ちゅーか仮止め程度で良かったのに・・・。
新しいロフトベッド買わなきゃいけないし、なめったネジ外す器具が必要だーこりゃあ。
6万くらい出してもっと丁寧な業者探せばよかったかなと、半年経って後悔してます。
Thread crusher.
I used it 4 years ago, and the price, speed, and service were good, so I used it this year as well.
I was able to bring something that I didn't have to bring, such as misplacement, but I didn't mind because it was so close that I had to go get it back and return it.
But you can't have an electric screwdriver that you didn't have four years ago.
I don't know if it's just bad to use.
It was time to assemble the loft bed by myself, so I asked for help this time as well, but an electric screwdriver appeared saying, "I have this now."
Gagagagakankankankankankan ...
(No, isn't it turned too much?) Sure enough, half a year later, when I dismantled the loft bed to change the look, I was licking the screw thread.
I should have just fixed it temporarily ...
I have to buy a new loft bed and I need a tanned screw remover.
After half a year, I regret that I should have put out about 60,000 and searched for a more polite supplier.
|
干
|
干し秀子 on Google
★ ★ ★ ★ ★ コスパ大重視で、最終的に選ばせて頂きました。前回の別業者さんの対応が、あまりに酷い上に、料金はワクワクさんの倍!なので、今回はコスパ大重視!
それなのに、若いお2人(1人は女の子)が一生懸命で、スピーディ、ちゃんと事前確認もしてくれて、本当に頼んで良かったです。おばちゃん世代から見たら、可愛いくて仕方ないお2人。これからも頑張って下さいね❗️
今日は本当に有り難う御座いました❗️
I chose it in the end because of the great emphasis on cost performance. The response from another company last time was too terrible, and the price was double that of Mr. Waku Waku! So, this time, we will focus on cost performance!
Even so, the two young people (one is a girl) worked hard, and they were quick and confirmed in advance, so I'm really glad to ask. From the perspective of the auntie generation, they are cute and unavoidable. Please do your best from now on ❗️
Thank you very much for today ❗️
|
た
|
たなか on Google
★ ★ ★ ★ ★ 以前一人暮らしの時に利用して、丁寧で安くて早くて大満足だったので、リピート。
今回は結婚して子供もいて荷物が増え、賃貸から新築一戸建てへ引っ越し。
荷物が多く繁忙期だったので値段が前回の5倍くらいになったのはいいのだけど、当日の作業が本当に酷かった。
作業員の足が臭い、汚い、クローゼットにかけてあった服を何の声掛けもなく汚い手袋でいつの間にかハンガーBOXに入れて勝手にトラックへ下ろす、荷物も全部乱雑に扱う、大事なものが入ってる「上積み厳禁」て大きく書いてある段ボールをわざわざ一番下に積む、大型家具を退去する賃貸の壁に豪快にぶつけて凹ませる、作業員の荷物(上着)やゴミを賃貸の他の階に放置する、持参した養生テープやら小道具やらを退去する部屋に放置する、作業員挨拶できない、新築一戸建ての床に傷つけてえぐる、新築一戸建ての養生テキトー、洗濯機の取り付け雑、冷蔵庫の設置壁にくっつけすぎ、エアコンの取り付け下手すぎ(冷媒管露出してる)などなど…
もうほんと最悪of最悪でした。
作業員の引きが悪すぎました。
今考えるとコールセンター?の担当の男性の人も、なんか偉そうで、こっちが質問したり要望を伝えたりするとめんどくさそうな受け答えされたような。
一人暮らしで荷物少なく、賃貸から賃貸へなら安いしオススメです。
が、ファミリーで荷物が多いとか、新築一戸建てで傷付けて欲しくないなど、細かくプロの仕事を求めるなら絶対に絶対に絶対に絶っっっっ対にオススメできません!!!!!!
高くても大手を選ぶべきだったと心から思います。
失敗した…
I used it when I was living alone before, and I was very satisfied with it because it was polite, cheap, fast, and so I repeated it.
This time I got married and had children and my luggage increased, so I moved from renting to a new detached house.
It was a busy season with a lot of luggage, so it's good that the price was about 5 times higher than last time, but the work on the day was really terrible.
The workers' feet are smelly, dirty, and the clothes that were in the closet are unknowingly put in the hanger box with dirty gloves and dropped onto the truck without permission, all the luggage is handled messily, important things are included The large cardboard that says "No stacking" is purposely piled up at the bottom, the large furniture is evacuated. Leaving it in the room, leaving the curing tapes and props that you brought in in the room to move out, not being able to greet the workers, scratching the floor of the newly built detached house and scooping it out Too much sticking, too bad to install the air conditioner (exposed refrigerant pipe), etc ...
It was really the worst of the worst.
The worker's pull was too bad.
Call center when you think about it now? The man in charge of this seems to be great, and when I ask a question or convey a request, it seems to be annoying.
Living alone, there is little luggage, and it is cheap and recommended from renting to renting.
However, if you are looking for a professional job in detail, such as having a lot of luggage in your family or not wanting to be hurt by a newly built detached house, I can never recommend it to you! !! !! !! !! !!
I sincerely think that I should have chosen a major company even if it was expensive.
We're screwed…
|
マ
|
マツダ on Google
★ ★ ★ ★ ★ 仕事の都合で引越しを依頼した。
依頼時の電話は微妙な対応で気持ちよくはなかったら、
まだ慣れていない若い女性だったため、お客とやり取りするだけでいっぱいいっぱいな感じであり、引越し先の詳細を伝えることは難しかった。
引越し当日は若い男性が3人来たが、業務に関係の無いことをベラベラと話していた。
ベッドも運んでもらうと事前に伝えていたにも関わらず、ドライバーを持ってきておらず後輩に買わせに行っていた。
照明の取り外しも事前にお願いしていたが、脚立の1つも持ってきておらず、お客である私の椅子の上に乗って作業を行った。
ところどころグダっていた感はあるが、物を運ぶなどの基本的な作業はテキパキやって貰えたのでこの評価である。
大手とは雲泥の差だったので、2度目はない。
I requested to move because of my work.
If the phone call at the time of request is a delicate response and it is not comfortable,
As a young woman who wasn't used to it yet, it felt like she was full of interaction with customers, and it was difficult to give details of where she was moving.
Three young men came on the day of the move, but he was talking to Bella Bella that he had nothing to do with his work.
Even though I had told him in advance that he would bring me a bed, I didn't bring a driver and went to a junior to buy it.
I asked him to remove the lights in advance, but I didn't bring one of the stepladders, so I got on my chair as a customer and worked on it.
There is a feeling that it was awkward in some places, but it is this evaluation because I was able to do basic work such as carrying things.
It wasn't the second time because it was a big difference from the big ones.
|
す
|
すぅ on Google
★ ★ ★ ★ ★ 酷すぎる!! ちゃんと伝えた物も運んでくれない上に時間指定も決めてるのにも関わらず、そんなこと聞いてませんの1点ばり。
言っていることがめちゃくちゃで、やり取りする時は電話録音しながらのやり取りオススメします。
客が間違ってるとこっちの意見さえも、ねじ伏せるかのように一方的に話してこられ、接客マナーもなっていないと感じました。
ダンボールのキャンセル料もありえないくらい高いし物凄く最悪です。
他にいい引越しセンターあるので、そちらをオススメします。安いからと言って、ここには頼まない方がいいです!
It's too cruel! !! Even though he didn't carry what I told him properly and he decided to specify the time, I didn't hear about that.
What I'm saying is messed up, so when exchanging, I recommend exchanging while recording the phone.
Even my opinion that the customer was wrong was unilaterally spoken as if I was lying down, and I felt that the customer service etiquette was not good.
The cardboard cancellation fee is so high that it is impossible and it is the worst.
There is another good moving center, so I recommend that. You shouldn't ask here just because it's cheap!
|
k
|
kamome124 on Google
★ ★ ★ ★ ★ 営業の方にご質問があり、会社へご連絡を何度か差し上げていたのですが折り返しのご連絡はございませんでした…。
が、お電話受付の方、前日のご確認お電話、当日の作業されるスタッフの方々はとても丁寧でとても助かりました!量も多く重たい荷物を運んでいただきありがとうございました。今度もぜひ頼ませていただきたいと思います。
I had a question from a sales person, and I contacted the company several times, but I didn't get a call back ...
However, the telephone receptionist, the confirmation call the day before, and the staff working on the day were very polite and very helpful! Thank you for carrying a large amount of heavy luggage. I would like to ask you again.
|
山
|
山田玉屋 on Google
★ ★ ★ ★ ★ 2月頭に東京墨田区から千葉県まで引越しました。移動距離は40kmほど。
見積もり前に1名来てくださり、その後見積もり担当の方から電話があり金額が確定。
5万円弱で受けてくださいました。
平日で時間指定なしを考えても安い...!
2人住まいで、荷物は段ボール20箱程度と大型ソファー・大型テレビ・テレビボード・ローテーブル・衣装ダンス・衣装ケース12個・自転車2台・大型自転車スタンド・冷蔵庫・洗濯機・セミダブルベッド。
当日は3名の若い男性女性が来てくださり、トラックは2トンロングでした。
搬出は40分程度、搬入は30分程度でテキパキとやってくださいました。
リレーのような流れ作業が気持ちよかったです。
ちょっと急ぎ気味なので乱雑に見えても荷物は丁寧に扱ってくれていたので問題なしです。
電話や見積もり調査に来てくださった方、引越し作業をしてくださった方、皆さんとても明るく気持ちの良い対応をしてくださったのでとても満足しています。
次回引っ越すことがあればまた利用させてください。
I moved from Sumida Ward, Tokyo to Chiba Prefecture in early February. The travel distance is about 40km.
One person came before the quotation, and then the person in charge of the quotation called and the amount was confirmed.
I received it for less than 50,000 yen.
It's cheap even if you don't specify the time on weekdays ...!
It lives for 2 people and has about 20 cardboard boxes and a large sofa, a large TV, a TV board, a low table, a costume dance, 12 costume cases, 2 bicycles, a large bicycle stand, a refrigerator, a washing machine, and a semi-double bed.
Three young men and women came on the day, and the truck was 2 tons long.
It took about 40 minutes to carry it out and about 30 minutes to carry it in.
The assembly line like a relay was comfortable.
It's a little rushed, so even if it looks messy, the luggage was handled carefully, so there is no problem.
I am very satisfied with the people who came to the phone and the quotation survey, the people who moved, and everyone who responded very cheerfully and comfortably.
If you move next time, please let me use it again.
|
Write some of your reviews for the company ワクワク引越サービス
あなたのレビューは、情報を見つけて評価する際に他の顧客に非常に役立ちます
Nearby places in the field of Moving and storage service,
Nearby places ワクワク引越サービス