フェリシア (FeliciaGarden)

It seems that the store will be relocated soon.

The design you proposed was good and I was grateful for the proposal within the budget.

He also had the ability to make proposals, and many of the products offered were fashionable, and he firmly fulfilled the wishes of the owner. The estimate was clear, and it was a far superior company compared to other companies. I am very satisfied.

The other day I made a phone call with a problem and said that I could not respond because I was busy this year. A few days later, due to Felicia's misunderstanding, the president himself apologized for checking the current situation. After the new year, on January 6th, you came to work on the defective part! It was a nice response!

Graveling occurred at the place where it was previously constructed. I ordered a repair work because I felt it was dangerous, but I did not receive any contact even after 3 months or more. I contacted him once for confirmation on the way, but he didn't contact me after that. I thought it would be dangerous to leave the glaring glaring forever, so even though I asked for additional work, I decided that it was a company that could not be cared for, and another company eventually took care of it. Is it a company that does not receive aftercare? Is it a contractor who can't do the construction that doesn't cost much? I don't know which one, but it won't be the place to ask again anyway.

① Where you want a concrete finish, According to the estimate, it was paved with asphalt. If you check the reason "I'm not convinced to have a concrete finish" Was the answer. It seems that the planner's intention is prioritized over the customer's intention. ② I filled out the pre-questionnaire before the meeting The planner did not read the contents of the questionnaire. The budget amount you filled out in the questionnaire I was offered a quote that significantly exceeded. What was the meaning of answering the questionnaire? ③ The content requested here (content organized in materials and linked in advance) is There were many things that were not reflected in the plan diagram. ・ There is no roof where you want to have a terrace roof ・ The position of the gate pillar is different from the requested location ・ I requested that a prism be attached in front of the sweep-out window, but it is not attached. ・ The part you wanted to make gravel is not gravel ・ It has been changed to another product instead of the desired exterior product. Unless confirmed from the customer side, there is no particular explanation from the planner, When I checked with the planner, he said, "Ah, right?" There were only answers and no apologies. Focusing on the planner's intentions rather than the customer I felt that I had a strong tendency to think about things. If you point out that there are too many omissions "This is a professional, so I'm thinking from a professional perspective." I got the answer Is it a job that can be called a professional to ignore the feelings of customers? Finally, the planner said, "There is nothing I can do from here, so Is it okay to end the story? " I was very disappointed.

I asked for the exterior construction of a new detached house. We received a polite response, and we were satisfied with the content and construction. Initially, I asked another vendor who introduced me via the house maker for a quote, but the price was high and the design presented within the budget was not very comfortable. I asked Felicia for a quote, but the design was nice and I got the quotation considering my budget as much as possible, so I decided to decide on Felicia. As a result, I was satisfied with the result. We also responded to these requests as needed, and sincerely responded to detailed requests such as split stones, brass letters, soil colors, nameplate fonts, and proportions. The contractor also carefully constructed it. Thank you very much.