ERA株式会社ファインド

It was a kind response.

"I was glad that I was kind when I used it five years ago, but I'm really sorry that I got sick when I moved out. First of all, I trust the person in charge and didn't check the security level, but I don't think I should be involved in this company. As a background, I asked a property five years ago to find a room with a "pet" and moved into the property I liked. However, when I moved out, the management company told me that the contract was without pets, and of course the key money I paid at that time was also on the condition that there were no pets. That's fine, but because I don't have a "pet-friendly" contract, I think I've kept it in secret, and the amount of key money for additional payment will vary from person to person. * Although it is also a problem of some management companies "Eburu" So I was asking you to check past contracts and guidance. I asked for it on September 27th and promised to reply "the day after tomorrow", but the reply "I'm sorry without a word" came today on October 1st. * In Japanese, "the day after tomorrow" on September 27th should be September 29th, isn't it? The content of the reply was "There was no guidance content at that time, only the contract could be confirmed." If you look at the contract, I can understand it, and I should have asked for confirmation because I think it is funny, but of course I was not convinced by this answer, and when I was asked "I should leave the contents of the guide", this time "What should I leave?" Or do you know Japanese law and say this? " I didn't keep the time, I was cut off to the customers, and even though I gave a guide that was different from the actual situation, there was no word of "apology" from beginning to end. In the end, it was no longer meaningful to talk to this person, and I gave up asking for an apology. I don't know if the person in charge is at this level or the company is at this level, but I think there is a way to say "please pay" and it was very unpleasant.