ENEOS Dr . Drive Serufutsushidaten - ENEOS - Morioka

It is an ordinary self-stand.

I bought tires, but the response was quick, Gracias,

It is easier to enter than stores along the national highway. The rest depends on the price (lol)

The clerk's quick response always gives me peace of mind when I come to refuel, I rely on it

Put in the car wash! The clerk brought a free wiping towel. Good response.

Shampoo car wash is 300 yen and there is steam in spare car wash. Wiping area for 4 cars. There are indoor vacuum cleaners and mat washers. Towels for wiping are to go to the store and borrow them.

Not only refueling, but also car inspection and car maintenance are taken care of. The staff are polite and kind, and it's a very comfortable stand ?

Poor customer service of store manager. Even if there is no other person on the site, he works as a manager and always looks from above. The store manager refused to talk about the story at the heart of the story, and repeated saying and not saying. This is a fight for children. The story does not move forward and does not resolve. How many years have you been serving customers? At that time, is it a job? Is it a private response? For more than 20 years, I have been working seriously with customers in corporate sales (working at FUJITSU, business partner: Panasonic) and water trading (experienced as a total manager of 12 stores in Nagano City), and have achieved good results in sales, profits and human resource development. But The store manager here is at a lower level than the store manager of the water business group (Matsumoto-Nagano = 20 stores) that I have experienced. Does the headquarters inspect the site and understand, understand, educate, and provide guidance on problems at the site? By the way, this is the first time I got angry with the gas station staff (manager). The reason is that there are many things to thank at other stands, but I haven't met the stuffy staff. What kind of education, guidance, achievements, and human resources have the store managers been doing? Please answer specifically. Thank you If you do not receive a reply, we will try to find a department that will respond, such as headquarters or subsidiary, and try to solve the current problem. Collect collaborators until they start. (A classmate is Toyota, an automobile factory, an electrical equipment manufacturer, and an electrical equipment manufacturer factory.