emusalon｜エムサロン前橋川原店

He always gives me a hairstyle that suits me, so I'm really looking forward to going there every time. After going to the emu salon, you will feel more confident in yourself. The assistants are also good at shampoo, I am healed by my hard work. I think the emu salon is a very nice shop. I will continue to attend!

I used to make reservations online, but I couldn't make a reservation because the stylist in charge wasn't named (the page was erased), so when I asked for a reservation over the phone, I was told that I had moved to another store. .. However, when I made a phone reservation to the transferred store, I was told that I have not made a reservation at this time. There was no explanation that the Maebashi store did not make a reservation, and it was discovered only after contacting the transfer store. Since I want to make a reservation, I think I should tell you not only that I was transferred but also that I cannot make a reservation. As a result, I couldn't make a reservation because it was troublesome twice. I thought that even if it was a trivial matter, it could not be shared between stores. Also, even though I had been repeating myself with the skill and personality of the stylist in charge, I was told, "I haven't made a reservation, so I'll make a reservation with another person." Isn't it rude to deal with another person without explaining anything with just one word that you can't make a reservation? I think. I wanted you to give a convincing explanation as to why you can't do it and when you can make a reservation. To be honest, I have no intention of asking other people ... The stylist who was always in charge also showed me the details such as the fact that the cut fee will change due to the recent promotion, and also informed those who are watching on Instagram posts. Despite being a person who can trust the customer first, I think that there was a situation where I could not announce it, such as a sudden resignation from the company side because this case was an event without any notice. increase. Then, as a response from the company side, if there is an inquiry, I think that it is a good idea to give a convincing explanation to the customer, and more specifically, I think that measures should be taken before that. It should be easy to deal with such a situation, but I was angry at the response that seemed to disregard the customers who use the store. I've been here for a few years, but recently I heard that I was transferred because there wasn't an assistant who was always in charge of shampoo. When I think about it now, the changes and changes in people were quite intense, and I don't know if I was retired or changed, but I don't know if this happened to the store manager or owner who is in charge of the store. I have to think that it is because I lack the ability to take responsibility for customers and develop staff. After that, I was informed by DM that I was demoted to an assistant due to company regulations, but I am not convinced by that alone, and I think that the explanation alone may lower the evaluation of the stylist, so it is extremely unpleasant. It is a big mistake if you think that the company made such a transmission "I responded sincerely because I stated the facts". There are too few words. It's rude, but I can only think that I'm disappointed, not from the person who supports the person who suddenly took such a response and is trying hard to become a stylist again with that explanation. bottom. Since I am also in the beauty industry, I have relationships with people from various industries, but I have a sloppy management system, a response that seems to disregard the customers who use it, and whether to abandon it without even protecting the working staff. I've never seen a store that responds like this. There are many friends and acquaintances who use this place, but it was said that other staff members would not propose guidance without detailed explanations, so this is an unusual response. That is clear. I think it's more than enough to lose credibility. Because we are in the same beauty industry, it is honestly impossible to respond without feeling such sincerity in an era when customers are not in stores but in people. I have no choice but to sympathize with the stylist who was always in charge, the staff who have already quit, and the staff who are still working hard even though they are moving. Recognizing that the store makes users feel this far, I think it is better for managers, including owners, to reconsider their own words and actions and change their minds. Please give an improvement and a convincing explanation for the series of measures. With this, even if there are skilled staff, you cannot use it with confidence.

It's a cozy salon and it's cozy. Even if the person in charge seems to be busy, other staff members are calling out and caring. Please again.

The atmosphere of the shop is very good, and I am very satisfied with my hairstyle and hair color ♪ The technique and customer service were excellent! I wanted to visit again!

I saw the page of another store because the person who always cut my hair when I received a phone call from the Kawahara store moved to another store, but it is not listed anywhere and I nominated that person I couldn't make a reservation. I saw him at another store from a friend who went to the same hair dressing shop, but he said he was only working like an assistant. That's why I didn't seem to quit. I made a reservation for the next time when I used it last time, and I always wanted someone I trust to cut my hair because I have an important plan ... but that didn't come true. There was no explanation on the phone from the Kawahara store ... Owner? Responsible person? Isn't the person thinking about the customer? What is the reservation for? I do not know what you mean. I would like the person in charge to directly apologize and explain. Well, even if I write something like this, it won't affect the person in charge. How is it as a person? impossible. It feels like there is a beauty salon with such a rough response Responsible way of thinking It feels outdated ~ Is that staff bullying? ?? It's a pity that the person in charge was polite in customer service and treatment, and I trusted him to be an interesting and good cosmetologist.

I had my eyelashes permed. The shop was very beautiful and the atmosphere was good. There was a difference between the left and right eyelashes, and the right eyelashes were barely raised. I was doing aftercare at home, but I got it in a few days. The possession was very bad. There was no talk of aftercare after the procedure. It was very disappointing because the finish was different from what was on SNS.

Walk across multiple hair dressings, Eventually I settled down here. The technology is high. It's very cohesive and the hair is moisturized and shiny. I continued to go and my hair habit disappeared. I think it's amazing that you can make it so beautiful just by cutting it. I am always grateful for your help.