EARTH 郡山コスモス通り店

Thank you for having a nice hairstyle. There were many fashionable staff, the correspondence was very kind, and it was a beauty salon that I wanted to go again. Besides cutting, I was good at shampoo and massage!

I used it for the first time in cut and color, but I'm glad that the stylist who responded was polite and friendly. I am satisfied with the finished product. The only thing I would like to say is that I don't want to be open for business. If you have any request, I will tell you from here. Excuse me

When I entered the store, I thought, "Oh, it's a beauty shop that looks good in atmosphere." I think only then. It is a shop that has difficulty in serving customers. The "long waiting time" that other people may think of as well as me should be improved as soon as possible. Why are you waiting? Why do you suddenly go somewhere while cutting? How long should I wait? Some people are worried because they don't understand it. People can feel at ease with just a few thoughtful words. I think it is also necessary to have the ability to concentrate on each and every customer. If you want to wait, make sure that you don't leave any doubts to your customers. I don't want to say that the customer is God, but I would like to ask for efficient and considerate customer service. Regarding the technical aspect, I am satisfied with about ⭐︎4. I'm glad that the hearing was done well and I was kind enough to listen to it. Should I go again next time? It was a treatment that seemed to me. I think that the price is cheaper than other beauty salons. It doesn't matter if it's cheap, but it was just the right price for me, who doesn't want to spend that much money on the hairdressing shop. So if you give a comprehensive evaluation It's a waste if the atmosphere of the shop is good and you have good skills but you have lost the customer service. I don't think there are many shops that have good technology and are cheap. I'm sure it's been said a lot by word of mouth, but if you really think "I'm sorry", it should have improved even a little. I don't want one person to get better. I sincerely hope that the whole store will improve. I wrote a word of mouth for a long time, but I posted it because there were many things that I thought of as a customer service.

The treatment time is too long every time. It is natural that the treatment time guideline written when making a reservation is exceeded by 1 hour and 2 hours. I've never finished in the estimated time, so I think it's better if you have time to spare. A stylist will accompany you every time, but only the first hearing and the last hair iron. This time the iron was also an assistant, but ... Other than that, I have an assistant all the time, so I think I'm not in charge of that. Moreover, maybe the assistant was a newcomer this time, when I got home and looked in the mirror, the coloring agent was stuck around my face. It's the worst because I was shopping before I got home. I'm not convinced that the amount is a normal fee, even though an assistant will be attached if it is not appointed in charge. Even when it's not so crowded, the assistant will color it, so I wondered if the stylist wouldn't be able to follow me unless I nominated and paid for it. I've been indebted several times and thought that the waiting time was long, but I went there because there were many people who could choose shampoo and the stylists were more interesting, but this time I'm really sorry, so I won't go anymore. Thank you very much.

You can see that we are working hard to improve the waiting time for customer service. The staff's skills are good, the shampoo is good (this smells good again), there is no more persistent business than I expected, and I think it's good to be friendly and clean. It was a shop I would like to ask again! Thank you ?

I've been cut several times by a middle-aged male hairdresser who is often well-received by word of mouth, but it's impossible at all. I was cut off without confirming my intention to be confident and spent this summer with a miserable head. I will never go again. Bullish, arrogant, boring and boring talk is also painful. The response and skills of other staff are not bad.

Hmmm. It is a beauty salon that has nothing to do with the reservation time. I made a reservation, but I was told that I emailed the day before, even though the beautician couldn't go to work on time and the procedure was delayed for more than an hour ... I didn't receive any email or phone. .. After the terrible treatment, I was sarcastic and said, "Anyway, I won't come for a few months!" ... I'll never go again. have become. I've been there for quite a long time, but I'm also courteous to my close friends.