docomo shop Mito - Mito

Name: docomo shop Mito - Mito
Address: 1820-256 Hirasucho, Mito, Ibaraki 310-0853, Japan, 310-0853, Japan

3.4/5 ★ に基づく 8 レビュー

Contact docomo shop Mito

住所：

1820-256 Hirasucho, Mito, Ibaraki 310-0853, Japan

電話：

📞 +88

Postal code :

310-0853

Webサイト：

https://shop.smt.docomo.ne.jp/shop_detail/0300306868000/index.html

Opening hours :

Saturday	10AM–7PM
Sunday	10AM–7PM
Monday	10AM–7PM
Tuesday	10AM–7PM
Wednesday	Closed
Thursday	10AM–7PM
Friday	10AM–7PM

カテゴリ：

携帯電話店 ,

1820-256 Hirasucho, Mito, Ibaraki 310-0853, Japan

Best Cell phone store in japan

久	久慈日出子 on Google ★ ★ ★ ★ ★ 近くのショップより水戸の方が空いていて対応が良いです? 今日の方はもしかしたら研修中❔(すぐ後に検査官みたいな女性の方がいらしたから) でも、とても良かったですよ? お世話になりました。ありがとうございました? Mito is more vacant than the nearby shops and it is better to respond ? Maybe today is in training ❔ (because there was a woman like an inspector soon after) But it was very good ? thank you for helping me. Thank you ?
m	mk 0226 on Google ★ ★ ★ ★ ★ 店内に入り直ぐに検温。検温はわかるがやり方に問題がある。何も言わずいきなりお客のおでこに検温機をあててきた。わかるけど、しっかりと検温お願いしますとかしっかり言うべき。若いからそこら辺が気づかないのだと思う。同じ店員だがdポイントがどのくらいあるか調べて欲しいと伝えると、今スマホお持ちですか？貸していただけますかと、いきなりお客のスマホを操作し始めdポイントのアプリを探し出す。dポイントアプリの場所は自分が把握しているし。画面を横でガン見してるし、この店員さんには接客の教育が必要かと思います。決して良い気分ではありません。 Temperature is measured immediately after entering the store. I know the temperature measurement, but there is a problem with the method. I suddenly put a temperature detector on the customer's forehead without saying anything. I understand, but you should say that you should measure the temperature firmly. I don't think I'm aware of it because I'm young. If you ask the same clerk to find out how many d points you have, do you have a smartphone now? Suddenly I started to operate the customer's smartphone and searched for the d POINT app. I know the location of the d POINT app. I'm looking at the screen sideways, and I think this clerk needs education for customer service. I'm not in a good mood.
前	前田慶次 on Google ★ ★ ★ ★ ★ 前に書いた口コミ消しましたね再投稿ここの店員は単純に接客態度が悪い特に背の高い男性店員は高圧的電話の対応も、だるそうに受けてましたねデモ機をただ見てたら「今日までに契約したら安い」など鬱陶しい営業をかけられたこともあります I erased the word of mouth I wrote before Repost The clerk here simply has a bad customer service attitude Especially tall male clerk is high pressure I was sick of answering the phone, didn't I? When I just looked at the demo machine, I was sometimes annoyed by sales such as "It's cheap if you sign a contract by today".
大	大津清 on Google ★ ★ ★ ★ ★ 電話で予約したのですが、分かりやす説明し、いろいろ調べたりスマホの状態を検査したり、丁寧な対応でした。 I made a reservation over the phone, but I explained it in an easy-to-understand manner, checked various things, inspected the condition of my smartphone, and responded politely.
み	みとはなこ on Google ★ ★ ★ ★ ★ 待ち時間はありますが、対応は良かったです。待ち時間の長さに怒っているお客様もいました。セルフサービスの飲み物などは用意されていますし、雑誌などもあります。待つのが苦手な方は平日に予約してからの方がいいかも。 There was a waiting time, but the response was good. Some customers were angry at the length of the waiting time. Self-service drinks are available, as well as magazines. If you are not good at waiting, it may be better to make a reservation on weekdays.
c	chiii h on Google ★ ★ ★ ★ ★ 予約制という事でスムーズだったので良かった。だが、案内が業務的で不快だった。こちらは電波受信の不具合もあり機種変更をしたが全く改善されず、友人で別のキャリアで働いてる子に相談をしたところ、『SIMカードの劣化』も考えた方がいいとの事で『他社ショップではすぐ交換してくれる』と聞いたので仕事にも支障をきたすのでショップへ行く事にしました。いざ案内してくれたと思うと余り話も聞かず『とりあえず診断機で確認します』とだけ。結果的には『SIMカードにしても特に異常はありませんので修理や交換は出来ません』との対応。『念の為住んでいる所の住所を教えてください』と言われ伝えると微笑しながら『あーここのエリアだけ少し電波が弱いかもしれないですねー。113センターに電話してみてください。変わるかどうか分からないですが。』予定を空けて来たのに機械では何も異常がない。親身な対応とは感じられず。モヤモヤした中、事前アンケートの『格安携帯を使ってる家族が居る』『WiFiはドコモ光じゃない』等のこちらが今解決したい事ではない会話を熱心に話してくる事はどうなのでしょうか？他の店舗でも同じ様な対応ならドコモを解約しようと思います。 It was good because it was a reservation system and it was smooth. However, the guidance was business and unpleasant. I changed the model due to a problem with radio wave reception, but it did not improve at all, and when I consulted with a friend who works in another carrier, he said that it is better to consider "deterioration of SIM card". I heard that they will exchange it immediately at the shop, "so I decided to go to the shop because it would hinder my work. When I thought he had guided me, I didn't listen to him too much and just said, "I'll check it with a diagnostic machine for the time being." As a result, it corresponds to "Since there is no particular abnormality even with a SIM card, it cannot be repaired or replaced." When I was told, "Please tell me the address where you live just in case," he smiled and said, "Ah, the radio waves may be a little weak only in this area. 113 Try calling the center. I don't know if it will change. 』\ I have a plan, but there is nothing wrong with the machine. I don't feel that it is a friendly response. How about enthusiastically talking about conversations that you don't want to solve right now, such as "I have a family using a cheap mobile phone" and "WiFi is not docomo Hikari" in the pre-questionnaire while I was sick. If the same response is applied at other stores, I will cancel DoCoMo.
仲	仲田敏浩 on Google ★ ★ ★ ★ ★ 機種変更の、相談に行ったけど、話途中で、別の客が、来たら、相手にしてもらえませんでした。お客を、見るのですか。二度と、行きません。 I went to talk about changing the model, but in the middle of the talk, when another customer came, I couldn't get him to talk to me. Do you see the customers? I will never go.
ぴ	ぴょん on Google ★ ★ ★ ★ ★ 接客がひどすぎて、結局何も買わずに出てきてしまいました。本人からの謝罪も無し。伝えたいことはわかるが伝え方が社会人としてなっていない。違うdocomoショップでここで言われたことを伝えたところ、その方法はあるが負担が大きいのでおすすめできませんと言われました。あのまま契約しないで良かったです。遅い時間にいったのもありますが、自分達が楽だから楽だからと言うのはおかしいと思いました。 The customer service was so bad that I ended up coming out without buying anything. There is no apology from the person himself. I understand what I want to convey, but I am not a member of society. When I told him what was said here at a different docomo shop, he said that there is a way to do it, but it is too burdensome to recommend. I'm glad I didn't sign the contract as it was. I went to a late time, but I thought it was strange to say that it was easy because we were comfortable.