Docomo Shop Kamo Shop - Kamo

3.3/5 に基づく 8 レビュー

Contact Docomo Shop Kamo Shop

住所 :

10-10 Asahicho, Kamo, Niigata 959-1383, Japan

電話 : 📞 +899
Postal code : 959-1383
Webサイト : https://shop.smt.docomo.ne.jp/shop_detail/0300306908300/index.html
Opening hours :
Saturday 9AM–6PM
Sunday 9AM–6PM
Monday 9AM–6PM
Tuesday 9AM–6PM
Wednesday Closed
Thursday 9AM–6PM
Friday 9AM–6PM
カテゴリ:

10-10 Asahicho, Kamo, Niigata 959-1383, Japan
秋吉千鶴 on Google

契約をこの店でしたが、サインをした書類に書いてある金額には無い請求が後から来た この店からは後日手紙が来たが値段が上がってる請求書だけで特に謝罪などもなく対応がひどかった
I made a contract with this shop, but later I got a bill that was not in the amount written on the signed document I received a letter from this store at a later date, but the price was rising and the response was terrible without any apology.
くらげん on Google

母親が携帯を買い替えたら、勝手にクレジット機能付きのdocomoポイントカードを作られた。 母親本人はクレジット機能のないカードを希望したのにも関わらずにだ。 ろくな説明もなく、いきなり自宅にクレジットカードが届き、母親はかなり不安になっていた。 高齢者にこのような売り方をして何を考えているのか。 信頼も信用もおけない店舗である。
When my mother bought a cell phone, I made a docomo point card with a credit function. Even though the mother himself wanted a card without a credit feature. There was no explanation, and the credit card arrived at home suddenly, and my mother was quite uneasy. What are you thinking of selling to the elderly like this? It is a store that can not be trusted or trusted.
s
shin sakura on Google

土曜日の夕方とはいえ充電器買うのに30分待ちと言われたのには少し驚きました。 何曜日だったか忘れてしまいましたが開店前、朝早くからお客さんが並んでいたのを見たときは更に驚かされました。 意外に混んでいますのでご注意を・・・
I was a little surprised that I was told that I waited for 30 minutes to buy a charger even though it was Saturday evening. I forgot what day it was but it was even more amazing when I saw customers lined up early in the morning before the store opened. Because it is unexpectedly crowded, attention ...
マテリアルDC on Google

男性店員の対応が悪く不安要素がとても多く感じられる
The male clerk's response is poor and I feel a lot of anxiety factors
エイト on Google

年末年始のスマホ故障で唯一営業していた新潟市内のショップでケータイ故障保証の手続きを行った。 後は翌日届く代替えスマホを受け取るだけで、加茂店で受け取れるようにしていただきました。 しかし朝一で加茂店に電話をすると、ただ渡すだけではないので予約がないから手続きできない、当日の予約はムリ、翌日もムリの一点張り。 再度電話をして、ならば他店で手続きをするので届いているスマホだけでも渡して欲しいと頼みなんとか受け取れることになった。 店に受け取りに行くと客はひとりも居ず店員も暇そうにしているが、頑なに予約がないからダメ。 その後三条店に電話をし事情を話すと直ぐに手続きをしてくれるとのことで行くと、もう新潟市の店で手続きは終わっていますので特にすることはありませんと5分で終わりました。 なんですかこの店、最低です☆マイナス5です。
At the shop in Niigata City, which was the only store that was open due to smartphone breakdowns during the year-end and New Year holidays, we went through the procedure for mobile phone breakdown guarantee. After that, all I had to do was receive a replacement smartphone that arrived the next day, and I was able to receive it at the Kamo store. However, when I call the Kamo store in the morning, I can't complete the procedure because I don't have a reservation because I don't just hand it over. The reservation for the day is unreasonable, and the next day is also unreasonable. I called again, and if so, I would go through the procedure at another store, so I managed to get it asking me to hand over the smartphone I received. When I go to the store to pick it up, there are no customers and the clerk seems to be free, but it is useless because there is no reservation stubbornly. After that, when I called the Sanjo store and told them about the situation, they said that they would complete the procedure immediately. The procedure was already completed at the store in Niigata City, so there was nothing special to do, and it took only 5 minutes. What is this store, the worst ☆ minus 5.
B
B bA on Google

スタッフの感じが悪い。とにかく予約以外は一切の融通は効かない。 男性スタッフが数人いるが、フロマネの感じの悪さは凄い。横目をひっかけるようにして人を見たり、話してる途中でも突然インカム対応。 フロマネではないが、体型が非常にふくよかでやっと歩いているような男性がいたが狭い店内を自分が通れずに客を避けさせていたがそれならまず人前に立つ体型に見直せよと思った。 親が地元がいいからということで行ったが、自分だけの用事なら二度と行かないし、自分自身がずっとドコモショップで働いていた時から評判が良くないことは聞いていたが秒で理解できるくらいだった。
The staff feels bad. Anyway, there is no flexibility other than reservation. There are several male staff members, but the feeling of Fromane is amazing. Suddenly responding to income while looking at people or talking by catching a sideways eye. Although it wasn't from Mane, there was a man who had a very plump body and was barely walking, but he couldn't pass through the small store and was forced to avoid customers, but then I thought I should reconsider the body to stand in front of people. I went there because my parents liked the local area, but I would never go for my own business, and I've heard that it hasn't been well received since I worked at a docomo shop for a long time, but I can understand it in seconds. It was.
ボークリ! on Google

10月9日〜10月10日に掛けてコメリ加茂店でガラポンのイベントをしてました。 その中で髪の短い女性の方がとても感じ良く接客してるなと、コメリで働いている時に思いました。 コメリの接客も自ら進んで行っていたりととても助かりました。 最後にお疲れ様ですと一言くださりとても疲れていた、体がとても楽になりました。 店頭だけではないところでも雰囲気良く接客していて、とても良かったと思います。 次契約するときは候補にしていきたいです。
From October 9th to October 10th, we had a galapon event at the Komeri Kamo store. When I was working at Komeri, I thought that women with short hair were more comfortable with customers. It was very helpful that Komeri's customer service was also willing to go. At the end, he said thank you for your hard work. I was very tired, and my body became very comfortable. I think it was very good that the atmosphere was good and the customer service was not only in the store. I want to make it a candidate when I make the next contract.
A
Ai M on Google

補償サービスで届いた交換電話機が初期不良で、交換前の機体を購入した加茂店にどうすれば良いか相談に行ったのですが、交換機の初期不良はdocomoでは補償できないと言われ、新品の購入を勧められました。不審に思い、docomoに直接電話したところ、丁寧な謝罪の言葉とともに交換してもらえました。危うく騙されて無駄な出費をするところでした。 ここのスタッフは規約についての知識が乏しいか、自分の店舗が儲かればそれでよいと考えているかのどちらかだと思いました。こんなだったら実店舗なんていらないです。
The replacement phone I received from the compensation service was initially defective, and I consulted with the Kamo store where I purchased the aircraft before replacement, but it was said that docomo could not compensate for the initial failure of the replacement, so I bought a new one. I was recommended. I was suspicious, and when I called docomo directly, they exchanged it with a polite apology. I was about to be deceived and wasted money. I thought the staff here either had little knowledge of the terms or they thought it would be okay if their store was profitable. If this is the case, you don't need a real store.

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