Cycle Base Asahi Sendai Yamato - Sendai

A year ago, I had my grandfather's electric bicycle cured here, but every time I recommended another bicycle, he told me that he wanted me to fix it because it was my grandfather's keepsake, but when I went to cure the puncture, the clerk told me. I heard him whispering (wow). After that, he healed me for some reason, but I remember now and let me evaluate it here. At that time, I was still a student and my liver was so small that I couldn't say anything, but I'm still very angry. It was about a year ago, so I think the clerk has moved somewhere, but I will never forget that this happened.

Poor attitude of capacity I have no idea what you're talking about The cause of the flat tire cannot be clearly communicated

I asked for adjustment of the Panasonic bicycle transmission (made by Shimano), but I couldn't adjust it. He said that he would contact the manufacturer and contact him, so he wrote the address, name, and phone number on the slip and went home, but after that he crushed nothing. It's been 5 years and I haven't heard from you yet. It seems to be a corporate constitution that does not want to maintain even if it sells.

The pump in the store is electric, which is very helpful. The staff are also kind.

The clerk who seemed to be free was chatting, and there was no voice such as welcome. There was a product I was interested in, so I wanted to receive guidance, but even if I was in front of the product, even if I saw the clerk, I did not come here in particular ... I could not feel the liveliness of the store and it was electric I wanted to buy a bicycle, but I didn't feel like buying an expensive item here, so I quickly left the store. I wish I had talked to myself, but it was difficult for the clerk to approach me because they were talking to each other all the time.

The other day, two days before the race, I put a decisive battle wheel on my road bike, and I was in an emergency situation where the rear wheels did not get air. Since it is a tubular, I thought that it would be better to go to the shop than to repair it myself, so I asked the bicycle shop who was indebted to me, but since it was closed, I hurriedly visited here. After explaining the situation, he accepted the repair. A few minutes later, I was told that the repair was completed and it didn't cost me any money, so I was grateful and felt very good. I felt a little uncomfortable that the air pressure was the same as before the repair. You should have noticed here ... And the next day, when I tried to inflate the rear wheel in question, it didn't inflate as it did before the repair. He said, "It's fixed," but he didn't seem to have fixed it. At the very least, I wanted you to be honest if you couldn't fix it due to lack of technical skills, and I think it's the worst to lie. I thought I was really betrayed. In the end, I entered the race with low air pressure. I managed to get the result, but ... In your work dealing with people's important things, please do not lie and betray your customers again. I would like you to improve it.

When I came to the store for the first time in a long time, the customer service was getting worse. There was no voice saying thank you for coming. The staff chat with each other and don't show their smiles to the customers. The quality is too bad. The meaning of social distance in Corona is completely misunderstood. There are many young men, and the correspondence is the modern person. I had a fair-skinned, salty-faced, petite man respond to me, but the customer service was the worst (I'll give you a name if the same response is done next time?) So I didn't really understand what I was saying. I spoke only the minimum necessary fixed phrases, answered questions quickly with short sentences and shallow knowledge, and had the impression that I didn't want to interact with customers very much. I have little knowledge of bicycles. Soudesune Soudesune, are you a robot? I wanted you not to have a troublesome attitude when you were at a loss. I'm not coming to buy cheap consumables, I'm coming to buy an important bicycle that I use every day. I was wondering if you could provide me with some information, but I didn't tell you anything ... I read the QR code of the part number myself, and even though I was in the store, why did I look up the product information myself? I became sad. Isn't the enthusiastic and pleasant store manager who came three years ago now? All my relatives are buying bicycles at Asahi, I was a fan of that store manager. This time it was a very unpleasant shopping. We do not recommend purchasing it, but we do recommend the free inflator located outside. Enter in an instant. and! The store manager who was in front said thank you ? on the way home and took out the bicycle to the outside, but this time I handed over the product as if I was silently handing over unnecessary things near the entrance and quickly went to the counter I went home. What is it? Don't you want to work? Was it something you didn't like? Is it just a defeat job? Is it just a bicycle shopping? Are you thinking of going home quickly ... For the first time, I was surprised to meet the [energy-saving type, standard human being] that symbolizes such a terrible modern age.